article thumbnail

Medical Assistant

Phlebotomy Careers

Her ability to stay organized, communicate effectively, and show empathy⁣ helped ensure patient satisfaction and smooth clinic operations. One particular day,⁤ Lisa⁤ successfully coordinated a follow-up appointment while managing an urgent ‌patient need.

article thumbnail

Meet Nicole Reid, Poison Control Nurse

Minority Nurse

At this point I was promoted to an administrative position as clinical operations coordinator. I was responsible for scheduling, shift coverage, producing monthly metrics reports for my team, writing staff evaluations, training, and of course, continuing my work on the phones.