article thumbnail

Common Healthcare Interview Questions Asked During Interviews

MedQuest College

A thoughtful answer could focus on staying calm, listening actively, and working to de-escalate the situation while following protocols. For example, a medical assistant candidate might be asked: Tell me about a time you had to deal with a difficult patient. How did you handle it?

article thumbnail

Safety starts with trust: Reassessing real-time location systems in health care

Medical Economics

Instead, RTLS can introduce delays in activating alerts, create confusion over system interfaces or miss opportunities to de-escalate situations quickly. In critical moments, caregivers need tools that are fast, intuitive and reliable.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Navigating malpractice claims: A physician’s step-by-step guide

Physicians Practice

Proactive outreach and timely updates can go a long way in preserving trust and preventing misunderstandings from escalating into legal action. A gesture of goodwill, particularly when paired with transparency and compassion, can help de-escalate frustration and reduce the likelihood of a formal claim. Avoid assigning blame.

article thumbnail

Workplace violence is driving physicians and nurses to the exit, new report shows

Medical Economics

Forty-one percent described their current security measures as “minimal,” and basic systems like alarm buttons, visitor ID checks or de-escalation training are missing in many settings, especially in physician practices.

article thumbnail

De-escalation Training in Healthcare: Key to Improving Worker Safety

Performance Health

Effective de-escalation training in healthcare is crucial for navigating volatile patient interactions, especially amid the increasing prevalence of violence against healthcare workers. These de-escalation techniques are vital for maintaining trust with patients while ensuring healthcare worker safety.

article thumbnail

De-Escalation Tips for Handling Aggressive Patients

Practice Builders

Knowing how to de-escalate aggressive behavior is very important, not only for the medical facility staff but for the patient as well. Understanding Why Patients Become Aggressive Before diving into de-escalation strategies, it is necessary to understand the root causes of aggression in patients.

article thumbnail

5 ways to deal with the diva doctor

Scrubs

Here are five tips for de-diva-ing your drama queen: 1. If you can stay absolutely calm (and no, you don’t have to be smiling), you can stop bad behavior before it escalates. Having a doctor who swans in and makes unreasonable demands or who throws temper tantrums can harsh your nurse-y groove…so how do you deal with it?