article thumbnail

De-escalation Training in Healthcare: Key to Improving Worker Safety

Performance Health

Effective de-escalation training in healthcare is crucial for navigating volatile patient interactions, especially amid the increasing prevalence of violence against healthcare workers. These de-escalation techniques are vital for maintaining trust with patients while ensuring healthcare worker safety.

article thumbnail

5 ways to deal with the diva doctor

Scrubs

Here are five tips for de-diva-ing your drama queen: 1. If you can stay absolutely calm (and no, you don’t have to be smiling), you can stop bad behavior before it escalates. Having a doctor who swans in and makes unreasonable demands or who throws temper tantrums can harsh your nurse-y groove…so how do you deal with it?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Breaking Down the Law Enforcement De-Escalation Training Act of 2022

Relias

In December 2022, Congress passed legislation to develop and fund police de-escalation training courses for law enforcement departments across the country. The act also directs DOJ to make grants to states for costs associated with providing the training to law enforcement officers or mental health professionals.”

article thumbnail

Two Nurses, Three Doctors Injured in Violent Patient Rampage

Scrubs

“These include safety intervention de-escalation training for staff and providing all staff with duress alarms,” a spokesperson said. All these words mean nothing if no action is taken.” ” The YHLHN, which oversees the regional hospital, said it is investigating the incident.

article thumbnail

Messy Moments: Dial down the drama

Physicians Practice

De-escalating situations and emotions can settle disagreements between staff members.

article thumbnail

Patient Interaction: Essential Strategies for Medical Administrative Assistants

Northwest Career College

Keeping a calm and steady voice can help prevent situations from escalating. De-escalation Strategies De-escalation is crucial when dealing with difficult interactions. Offering solutions and focusing on problem-solving rather than the conflict can also help de-escalate a situation.

article thumbnail

988, Behavioral Health Services, and Better Crisis Response

Relias

A core component of 988, especially for those working in behavioral health, is its potential to mitigate crisis situations before they escalate. With centers located across the country, each call to 988 will be answered by a trained counselor.