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Case Study: A Day in the Life of a Medical Assistant Meet Lisa, a certified medical assistant working in a busy family practice clinic. She also handles administrative tasks like billing and managing patient records. Her experience exemplifies the adaptability and importance of a medical assistant in healthcare settings.
At this point I was promoted to an administrative position as clinicaloperations coordinator. I was responsible for scheduling, shift coverage, producing monthly metrics reports for my team, writing staff evaluations, training, and of course, continuing my work on the phones.
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