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Patient interaction skills: Communicating effectively, obtaining consent, and managing difficult patients. Safety and infection control: Proper handling of specimens, safety protocols, and OSHA regulations. Certifiednursingassistants or medical assistants wanting to expand their skill set.
I could do a better job than some of my father’s nurses—could be more compassionate and respectful towards patients and family members, I could be much more of a calming and informative presence. That one simple act launched me on the long, determined journey to become a professional, compassionate, communicative, and spirited nurse.
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