Remove Communication Remove De-Escalation Remove Patient Records
article thumbnail

Navigating malpractice claims: A physician’s step-by-step guide

Physicians Practice

Even the most skilled and conscientious physicians may find themselves the target of a claim at some point in their career — not necessarily due to negligence, but because of a poor outcome, a communication breakdown, or simply because they were involved in a patient’s care.

article thumbnail

Patient Interaction: Essential Strategies for Medical Administrative Assistants

Northwest Career College

They manage patient records and schedule appointments, often serving as patients’ first point of contact. Handling complex patients with tact and efficiency is advantageous and necessary for the seamless functioning of medical facilities. Active listening is crucial when dealing with anxious patients.