Health Prime

JANUARY 29, 2025

Healthcare payment trends provide evidence that patients are experiencing increasing financial burdens due to high deductibles, coinsurance amounts, and copayments. out-of-pocket healthcare payments in 2021 hit an all-time high of over 433 billion dollars. According to the Statista Research Department , U.S.

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Billing Patient Satisfaction Transfers Medication 52

Health Populi

MAY 22, 2025

Health Populi’s Hot Points: The brilliance of the Nexplanon ad (which is a product of Organon, a company spun-off from Merck in 2021 ), is that it targets the market audience for the product so intimately and in a culturally spot-on way.

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Communication Patient Experience Medication 62

Healthcare Dive - Practice Management

JUNE 16, 2025

reported burnout in 2021), the rate remains concerningly high. It’s enhancing care quality and patient experiences With AI assistance, front-end speech capabilities and ambient listening have become the cornerstone of clinical documentation enabling providers to fully focus on the individual in front of them.

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Follow-Up Medical Coding Documentation Patient Experience 112

Health Populi

JANUARY 13, 2025

” For health care, Gallup notes more granularly that, Trust in medical doctors dropped 14% points since 2021. This mirrors the long-term decline in Americans confidence in U.S. institutions.”

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Patient Care Collaboration Medication Patient Experience 62

The Healthcare Blog

FEBRUARY 24, 2025

I sit on the board of Interwell Health , a VBC kidney care company serving nephrologists, patients, and payers. Participating patients experience a home dialysis start rate that is 85 percent higher than the national average, a transplant rate 41 percent higher, and an all-cause hospitalization rate that is 20 percent lower than average.

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Patient Experience Tests Patient Care Hospital 62

Health Populi

MAY 27, 2025

As the line chart here illustrates, health care spending spiked in 2021 following a dramatic fall during the height of the COVID-19 “pandemic disruption” from 2020 to 2022, then fell and rose again by 2023.

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Billing Outpatient Care Follow-Up Medication 71

Health Populi

JUNE 5, 2025

See this data from a Gallup survey, illustrating the very stark trend of young people 18-34 dropping in alcohol consumption by 13 percentage points in the 20-year period between 2001-04 to 2021-2024. Stark, too, that older people 55+ increased their alcohol consumption in the two decades.

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Huddles/Rounds Medication Patient Experience 62

Electronic Health Reporter

MARCH 24, 2021

In 2021 patients expect a digital health experience that is on par with their favorite consumer brand. The article Piecing Together The Fragmented Patient Experience appeared first on electronichealthreporter.com. By Derek Strauss, Co-founder and COO, Tellescope.

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Patient Experience 149

Health Populi

AUGUST 9, 2021

But with digital health adoption gains has come some ambivalence and mixed signals, Accenture has discovered in its 2021 Health and life Sciences Experiences Survey released this week during the HIMSS Annual Conference. As “patient engagement” emerges as a top priority for U.S.

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Medication Patient Experience Collaboration Insurance 127

Health Populi

AUGUST 23, 2021

Financial Experience (let’s call it FX) is the next big thing in the world of patient experience and health care. Patients, as health consumers, have taken on more of the financial risk for health care payments. ” Another talked about the concept of “patient-centered billing.” The best FX experiences.

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Patient Experience Billing Insurance Hospital 91

Health Populi

JANUARY 13, 2021

Yoga classes, concerts and weddings were streamed via Zoom,” Fjord Trends 2021 from Accenture Interactive observes. Most of the 2021 Fjord Trends, listed in the first graphic shown here from the report, support health citizens’ self-care at home or closer-to-home.

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Appointments Tests Medication Patient Experience 71

Medical Gas Compliance

FEBRUARY 23, 2021

As with most healthcare aspects, medical gas systems continue to evolve to provide a safer, more effective patient experience. NFPA 99 Health Care Facilities Code is no exception, and the 2021 edition has some noteworthy changes and additions with which facility managers should be aware. What is the NFPA 99 2021 code?

Medication 52

Medication Patient Experience 52

Health Populi

OCTOBER 22, 2021

Kocher, a physician who is a venture capitalist, and Chigurupati, head of member experience at Devoted Health, explain the misaligned incentives that impede progress in reducing administrative spending. This last graphic from the McKinsey report illustrates the pain points for patients engaging with payers’ call centers.

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Patient Experience Insurance Medication Hospital 174

Health Populi

AUGUST 2, 2021

The reality of patients entering doctors’ offices expecting to deal with their health care cost challenges is spelled out in The Increasing Role of Physician Practices as Bill Collectors – Destined for Failure , published in JAMA , 30 July 2021.

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Billing Insurance Patient Experience Hospital 134

Health Populi

JUNE 6, 2021

Two studies published in May 2021 illustrate the value and importance of telehealth to patients in 2020, and a disconnect among many C-level executives working in hospitals, academic medical centers, and other care provider organizations. Power 2021 U.S. Together, the two reports from J.D. Commercial Member Health Plan Study.

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Patient Satisfaction Follow-Up Patient Experience Communication 87

Health Populi

AUGUST 18, 2020

There is desperation, and there is hope to re-imagine and re-build a health care system and, indeed, a larger ecosystem that bolsters health for all as we look beyond the pandemic and toward 2021. It’s mid-August as I write this, which means that in a few weeks, organizations will be putting strategic plans together for 2021.

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Collaboration Communication Patient Experience Medication 162

Health Populi

JANUARY 4, 2022

To illustrate this, note that consumer-subscribers of subscription-video-on-demand (SVOD) grew by millions in 2021, with Netflix, Amazon Prime Video, Disney+, and AppleTV all expanding their membership rosters. Connected wellness and lifestyle services also grew in subscriber bases in 2021 in the U.S. That’s on average.

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Medication Communication Patient Experience 174

Health Populi

FEBRUARY 9, 2021

At the start of CES 2021, I had the opportunity to catch up with Karsten Russell-Wood, Portfolio Marketing Leader, Post Acute & Home, Connected Care at Philips. We brainstormed just as CES 2021 was going to “open,” virtually, for the consumer electronics conference’s first all-virtual meeting.

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Discharges Hospital Follow-Up Vital Signs 144

Health Populi

DECEMBER 27, 2021

In October 2021, the Consumer Technology Association (CTA) announced that Robert Ford, CEO and President of Abbott, would give a keynote speech at CES 2022, the world’s largest annual convention of the technology industry.

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Collaboration Medication Patient Experience 162

Health Populi

NOVEMBER 4, 2021

I explore consumer-patient experience for hospitals, health plans and ambulatory care compared with other industries in the November 2021 Medecision Liberation blog , calling out the importance of two key factors that drove peoples’ positive perceptions of brands and products in the COVID19 pandemic era: digital delight and empathy.

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Patient Experience Hospital Insurance 78

Health Populi

APRIL 21, 2021

And with patients’ collective exposure to and experience with virtual care in 2020, demand for these services is persisting in and beyond 2021. .” The coronavirus and #StayHome mandates were the wild card that changed every normal forecast for telehealth utilization in 2020.

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Hospital Triage Long Term Care Scheduling 156

Health Populi

FEBRUARY 15, 2024

The five pillars of the Quint Aim grew from 3 goals of the Triple Aim: to improve patient experience, to drive better health outcomes, and to lower per patient costs. This was my mindset as I entered into a conversation discussing patient experience with Joyce Gottbetter, Microsoft’s General Manager with the U.S.

Patient Experience 71

Patient Experience 71

Health Populi

NOVEMBER 1, 2023

Among the key findings, Software Advice learned that, 9 in 10 patients (again, health-engaged wearable tech-adopters) were interested in sharing data from their devices with their physicians. This proportion of folks interested in sharing their wearable health data grew from 56% in 2021 to 91% in 2023.

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Appointments Patient Experience Medication 164

Health Populi

MARCH 17, 2021

is much higher now, in March 2021, affecting Black and Latinx young people disproportionately. ” And here is another mainstream media take on Melissa’s “secret battle with depression” in People magazine, 22nd March 2021. Compare that to 36% of young people who did not have COVID-19 touch their family.

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Collaboration Patient Experience 156

Health Populi

JULY 25, 2022

for a couple of months, having lived in and worked from Brussels, Belgium, since October 2021 (save for about ten days in March 2022). I’ve returned to the U.S. Work and life slow down in Europe in July and August, giving us the opportunity to return to our U.S. healthcare system.

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Insurance Care Plan Medication Patient Experience 127

Health Populi

OCTOBER 19, 2021

peoples’ expectations of their health care experience is melding with their best retail experience — and that’s taken a turn toward their digital and ecommerce life-flows. The study was fielded between October 2020 and September 2021. Emergency room experience stayed at an index of a (low) 66.

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Insurance Outpatient Care Follow-Up Hospital 78

Health Populi

MAY 21, 2020

One in 5 of people with health insurance were concerned about losing their health plan in the next six months as the coronavirus heats up, recedes, and may re-emerge in the fourth quarter of 2020 into 2021.

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Insurance Tests Follow-Up Huddles/Rounds 161

Health Populi

APRIL 28, 2021

Health care price transparency is not only in the movies… it’s real, legislated in the law as of January 1 2021 , and now Hollywood is on the case in real life…not just in the movies. The post And the Oscar Goes To… Power to the Patients! Here’s the ad you can watch for yourself.

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Insurance Follow-Up Billing Medication 144

Health Populi

OCTOBER 15, 2021

Drug price negotiation, say by the Medicare program, is a unifying public policy in the current era of political schisms in America, based on the findings in a special Kaiser Family Foundation (KFF) Health Tracking Poll conducted in late September-early October 2021. This patient experience crosses political parties in the U.S.,

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Follow-Up Patient Experience Medication Insurance 71

Amber Pharmacy

SEPTEMBER 14, 2023

Amber Specialty Pharmacy employs pharmacists who have specialized training in transplant care and review each patient’s medications to prevent any drug interactions, as well as adjust medication dosages to help with side effects. In 2016, Amber Specialty Pharmacy ranked highest for patient satisfaction among U.S.

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Billing Patient Satisfaction Medication Patient Experience 105

Health Populi

SEPTEMBER 9, 2021

They have treated more than their “fair” share of patients who earn lower incomes, people of color, and folks presenting with higher risks of social determinants of health challenges. Interviewed in the Jesuit magazine America in August 2021, Sister Mary was quoted to say , “I do believe that we need to mandate the vaccine.”

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Hospital Patient Experience 127

Doximity

NOVEMBER 5, 2021

Second, we’ve included an “Add Family” function, allowing both patients and doctors to dial out and add caregivers to a live visit. Third, we are teaming up with industry leader Press Ganey to offer real-time patient experience surveys delivered by text to patients immediately following any virtual visit.

Patient Satisfaction 52

Patient Satisfaction Patient Experience Follow-Up Collaboration 52

Health Populi

AUGUST 25, 2020

Health Populi’s Hot Points: The COVID-19 pandemic will persist well into 2021 based on current projections, and the health care system will continue to adapt to both clinical workflows and the public health guidance for physical distancing and hygiene.

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Follow-Up Physical Exams Communication Hospital 171

Health Populi

JULY 28, 2020

As a postscript, we learned yesterday that CES 2021 will be an all-virtual conference — a sound, science-based decision for this event which is, increasingly, baked with health. I look forward to CTA developing a very engaging, informative meeting which will be a high-energy start to 2021. .

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Collaboration Medication Insurance Patient Experience 116

Health Populi

OCTOBER 6, 2021

Growing orders for Peloton and other connected exercise equipment were noted by CTA’s 2021 consumer-tech forecast , anticipating this as a trend that would mainstream as scale economies and competition expanded the market segment while prices fell.

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Collaboration Medication Patient Experience 147

Health Populi

MARCH 2, 2021

Local hospitals and health systems — that is, “my” and “our” health care in our neighborhoods and ZIP codes — continue to own the data stewardship equity relationship with patients. Watch this dynamic continue to play out in 2021 as we emerge from the public health crisis into 2022.

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Follow-Up Hospital Insurance Medication 174

Health Populi

MARCH 18, 2024

We first note overall that fewer patients, year on year 2021-2023, seem willing to share data with ANY entity. .” The third bar chart here from the Rock Health survey is worth digging into to gauge how consumers’ views on sharing personal health information may be shifting over the past couple of years.

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Patient Experience Tests Insurance Diagnostics 91