EvidenceCare

MARCH 18, 2025

Innovation, AI, and the Future of Patient Care At the ViVE conference leaders in digital health shared their experiences and forward-thinking strategies for improving patient care, streamlining operations, and integrating technology into clinical workflows. Some quotes have been lightly edited for clarity and brevity.

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Discharges Hospital Appointments Patient Safety 130

We Care Online

NOVEMBER 5, 2024

The digital transformation of healthcare has enabled medical professionals to connect with patients in ways that were unimaginable just a decade ago. From telemedicine consultations to AI-driven chatbots, digital platforms are reshaping the patient-provider relationship.

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Medication Follow-Up Patient Satisfaction Appointments 52

Health Prime

NOVEMBER 20, 2024

Inaccurate patient information Collecting accurate patient information is one of the main objectives of the check-in process. Additionally, incorrect patient information can compromise patient safety, as clinicians may make decisions based on data with errors. Main issues in the check-in process 1.

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Medication Patient Satisfaction Communication Insurance 52

Relias

MAY 7, 2025

As a result, the healthcare industry is witnessing a pivotal shift from the traditional fee-for-service model toward a value-based care model, whose focus on patient outcomes aligns with an increased focus on patient experience.

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Patient Experience Patient Satisfaction Follow-Up Patient Safety 40

Medical Economics

JULY 8, 2025

The Medical Group Management Association estimates it costs about $25 to rework just one claim. Appeal faster with templates Maintain three ready-to-use letters in your billing system: one for medical-necessity denials, one for coding edits and one for missing prior authorizations. The financial toll is also significant.

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Physicians Practice

JULY 15, 2025

Reynolds Fact checked by Chris Mazzolini Blog Video Discover three quick, high-impact strategies to streamline patient flow, boost staff efficiency and elevate the patient experience. Finally, optimize your appointment templates. A steadier patient flow, fewer bottlenecks and happier physicians and patients alike.

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Medical Economics

JUNE 27, 2025

Patient history is essential in allergy diagnosis, as tests show sensitization, not clinical allergy, guiding appropriate management and treatment. Establishing medical necessity ensures justified diagnostic tests and treatments, aiding reimbursement and proactive allergy management.

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Tests Diagnostics Medication Insurance 52

Health Populi

APRIL 28, 2025

The role of loneliness and social isolation plays into every aspect of human health, beyond mental and behavioral impacts: loneliness is a risk factor for overall health status and well-being, as well as a barrier to medication adherence, we learn in Loneliness and Health Behaviors: A Missing Link in Chronic Care from Pleio.

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Medication Patient Experience Appointments Communication 62

E-Clinic

JULY 7, 2025

Make appointment (re)scheduling simple and easy As a patient , a misunderstanding over an appointment time can lead to frustration. As can waiting on hold to speak to someone to book an appointment in the first place. Here are seven ways automating processes can help reduce mistakes in your clinic or practice.

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Appointments Patient Experience Scheduling Medication 52

Physicians Practice

JULY 21, 2025

About the P2 Management Minute The P2 Management Minute is a fast-paced video micro-series from Physicians Practice that distills proven management strategies into bite-size, one-minute episodes for busy medical practice administrators and lead physicians. Let’s collaborate to make every minute count for the medical community.

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Billing Communication Documentation Patient Experience 52

Northwest Career College

FEBRUARY 28, 2025

Medical Administrative Assistant is one of the many stable career opportunities in healthcare that dont require studying for many years. If youve been considering a job in the medical field that is cost-effective and time-saving, this blog might be just for you. Handled all insurance forms and also billing-related processes.

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Medical Administrative Assistant Medication Problem Solving Skills Billing 40

Physicians Practice

JULY 15, 2025

In just 60 seconds, we deliver proven, real-world tactics you can plug into your practice today; whether that means speeding up check-in, lifting staff morale or nudging patient satisfaction north. No theory, no fluff, just the kind of guidance that fits between appointments and moves the needle before lunch.

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Billing Communication Documentation Patient Experience 52

Valant

JUNE 24, 2025

When selecting telehealth tools, think like a patient: intake forms need to be easy, appointment reminders should arrive on time, and session access should work on the first try. Your best bet is to find a browser-based solution that doesn’t require patients to download yet another app.

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Documentation HIPAA Scheduling Communication 52

Physicians Practice

JUNE 24, 2025

Reynolds Fact checked by Chris Mazzolini Blog Article Thoughtful design in medical practices enhance patient experience, boost staff productivity, and improve online reviews without major renovations. Likewise, flow-oriented layouts have been linked to higher staff productivity and fewer late appointments.

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Diagnostics Billing Communication HIPAA 52

Phlebotomy Careers

JUNE 27, 2025

Whether you need blood work for​ health screenings, diagnostic purposes, or monitoring ⁣medical conditions, phlebotomy clinics play a ⁤vital role in providing safe, efficient, and‍ reliable blood draw services. understanding these services can help you select the right clinic for your requirements.

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Sterilization Tests Diagnostics Patient Experience 40

Arkenea

JUNE 20, 2025

By automating reminders for due payments, healthcare providers can ensure prompt collections, thereby improving the cash flow without negatively impacting the patient experience. This automation reduces administrative burden while improving schedule utilization rates and minimizing revenue loss from unfilled appointment slots.

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Documentation Billing Scheduling Insurance 52

Practice Management Institute

JANUARY 21, 2025

In any healthcare setting, the first person you see and often the last person you interact with is the Patient Services Representative (PSR). These professionals may not wear scrubs or stethoscopes, but they are just as vital to the patient experience as the clinical team. But what makes this role so important?

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Appointments Patient Experience Scheduling Medication 52

CollaborateMD

JUNE 20, 2025

With higher patient volumes, increasing claim complexity, and mounting financial pressure, practices must operate smarter. That’s why electric health record (EHR) integration is rapidly becoming an essential part of many medical practices.

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Billing Appointments Collaboration Patient Safety 52

Physicians Practice

JUNE 30, 2025

This April 2025 article on improving the patient experience gives this tip: 2. Start by mapping appointment types—new patient, well-visit, urgent squeeze-in—and building smart rules so the platform can’t double-book or slot a complex case into a 10-minute window.

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Patient Experience Diagnostics Billing Communication 52

CollaborateMD

MARCH 20, 2025

Here’s a breakdown of essential features of practice management systems : Patient Scheduling : Streamline efficient appointment booking while minimizing no-shows through automated reminders. Billing and Claims Management : Ensure smooth processes for medical billing , insurance claims, and payment collection.

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Appointments Billing Scheduling HIPAA 52

Physicians Practice

JUNE 27, 2025

I refer to this thought transference as the Bathroom Experience (BE), a powerful metaphor for how seemingly minor details can dramatically impact patients’ perceptions of a medical practice. That sends patients a message that the practice might be neglecting other details. But a dirty one?

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Communication Billing Documentation HIPAA 52

Arkenea

MAY 29, 2025

We uncover the strategies, innovations, and real world insights that help medical practices streamline operations, enhance patient care, and drive growth. Implementing AIpowered appointment scheduling and patient engagement tools to streamline workflows and enhance the patient experience.

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Appointments Patient Experience Scheduling Patient Care 52

Sensible Medicine

APRIL 6, 2025

Medical students around the country recently celebrated the annual tradition of Match Day, where graduating students learn where they have “matched” for their residency training. They will be the first to be called/paged/alerted when something goes wrong on the medical wards. Adam Cifu This Substack is reader-supported.

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Health Populi

OCTOBER 22, 2024

Let’s start with the pocketbook of the patient — now a key payer in health systems’ revenue cycle management processes on the health system side, and continuing challenge for medical debt for U.S. Then cost — 32% of patients preferred the virtual visit because it saved them money. PwC’s 2024 U.S.

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Appointments Follow-Up Documentation Medication 62

Healthcare Dive - Practice Management

JUNE 9, 2025

Responsible AI developers recognize that these tools cannot (and more importantly, should not ) replace humans in a medical setting. 2: AI Can Help You Make Better Clinical Decisions Medical doctors rank among the most trusted professions in the world (and nurses top that list). You can unsubscribe at anytime.

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Follow-Up Medical Coding Care Plan Diagnostics 102

Health Populi

JULY 14, 2025

I’ve frequently discussed the phenomenon of health consumers self-rationing care due to dollar-cost and medical bill management in the context of household budgets, In this research, we see the “time cost” constraint as another factor contributing to peoples’ self-rationing health care.

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Appointments Hospital Billing Patient Experience 71

The Healthcare Blog

FEBRUARY 24, 2025

Now the company is supporting rare disease patients, funded primarily by pharma, across the globe. Lynda gives a full demo of both the clinician and patient experience–coordinating meds, labs, imaging, appointments, content, symptoms, patient reported outcomes, peer and coach support, and more.

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Appointments Patient Experience Medication 62

Healthcare Dive - Practice Management

JUNE 16, 2025

Jared Pelo, MD, Microsofts Chief Medical Information Officer, expects further growth in these numbers as AI continues to evolve and healthcare leaders experience the benefits. That, Pelo asserts, could lead to significant improvements for both healthcare systems and patient experience. You can unsubscribe at anytime.

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Follow-Up Medical Coding Documentation Patient Experience 111

Health Populi

MAY 21, 2025

Another important issue we can track over time is consumers’ adoption of digital health tools for tracking medical and health metrics. We see that the oldest health consumers more likely use medical test results to help manage health, compared with fitness app and wearable tech use more likely adopted by younger consumers.

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Appointments Medication Tests Patient Experience 79

CollaborateMD

FEBRUARY 3, 2025

The HIPAA Journal reveals a report in which experts investigated 23,000 medical malpractice lawsuits and found that more than 7,000 were due to communication failures. Encourage retention of patients or usage of optional/elective medical services by opening much-needed provider-to-patient lines of communication.

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Communication Appointments Scheduling Follow-Up 52

Health Prime

MAY 16, 2024

From fostering financial transparency to minimizing billing errors and accelerating reimbursement, a well-optimized RCM system contributes significantly to patient satisfaction. By investing in advanced RCM technologies and practices , your medical practice can shape a positive and seamless healthcare journey for patients.

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Patient Experience Billing Appointments Patient Satisfaction 105

Practice Builders

FEBRUARY 28, 2024

In the competitive landscape of healthcare, patient experience plays a pivotal role in shaping the success and reputation of medical practices. Understanding the significance of patient experience in healthcare is crucial for building trust, satisfaction, and fostering long-term relationships.

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Patient Experience Patient Satisfaction Appointments Communication 90

Scrubs

NOVEMBER 2, 2023

Medical assistants are crucial in healthcare settings, serving as the backbone of clinical operations. They’re skilled professionals who support physicians, nurses , and other healthcare providers in delivering quality patient care. However, there are several myths and misconceptions surrounding the role of medical assistants.

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Health Populi

AUGUST 23, 2021

Financial Experience (let’s call it FX) is the next big thing in the world of patient experience and health care. Patients, as health consumers, have taken on more of the financial risk for health care payments. “Even when workers reach their deductible, they may have to pay a percentage of the cost.”

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Patient Experience Billing Insurance Hospital 90

Scrubs

MARCH 21, 2023

Deborah Vaughan, a patient at the hospital, said she appreciates being able to look her doctor in the eye while talking about her health. Her regular doctor, Dr. Rebecca Hemphill, used the AI app during her last two medical appointments at MaineHealth. Scott Smitherman, chief medical information officer at Providence Health.

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Hospital Follow-Up Appointments Documentation 265

Walker Info - Patient Experience

FEBRUARY 1, 2023

Patient experience is more than feeling good about feeling good. Simply providing excellent medical treatment is not enough. The definition of care now includes every touchpoint—from appointments to invoices and everything in between. Patient safety and health is priority number one.

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Patient Experience Patient Satisfaction Appointments Scheduling 52

Northwest Suburban College

SEPTEMBER 6, 2024

Medical assistants are indispensable healthcare professionals who play a key role in providing quality patient care and ensuring the smooth operation of medical facilities. Technical proficiency, including knowledge of medical procedures and techniques, is undoubtedly essential for these professionals to succeed in their roles.

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