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Benefits for Patients and Providers Telemedicine offers several advantages: Efficiency: Patients save time by avoiding commutes and waiting rooms, leading to more efficient appointments. Convenience: Patients can schedule appointments at their convenience, sometimes even during non-traditional hours.
Your patient retention depends on your ability to deliver on patient expectations. Patients expect prompt answers to their queries, even outside of appointments. Rather than passively relying on professionals to make all choices, people research, evaluate options, and then decide on the one they believe suits them best.
You can create standardized prep sheets for common conditions to empower MAs to anticipate and arrange required tasks, facilitating smoother appointments. For example, patients should be able to easily schedule and re-schedule appointments online or through an app without any involvement from clinic staff.
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