Remove Appointments Remove Patient Satisfaction Remove Triage
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Patient satisfaction heads in the right direction – but not everywhere

Practice Index

More patients found it easy to use their practice’s phone system, with satisfaction rising from 49% to 54%. More people said they were offered a choice of appointment times and, perhaps best of all, confidence and trust in the healthcare professional they saw or spoke to remains high, holding steady at 93%.

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Medical Professionals: Connecting with Patients on Digital Platforms

We Care Online

Source: Pixabay The Rise of Digital Healthcare Platforms With the widespread adoption of smartphones and internet access, patients are increasingly using digital tools to seek information, schedule appointments, and consult healthcare providers.

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GP collective action – What’s the reality for practices?

Practice Index

Implementing measures like limiting routine appointments has given us a chance to focus on complex cases and urgent needs. Yes, we’ve had a few challenging patients to deal with – when don’t we? – We’ve seen a positive impact on patient satisfaction, as they feel they’re being listened to.

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Can data help in aligning capacity with demand in general practice?

Practice Index

Access to general practice has been a hot topic recently, with political parties vying to promise more appointments and enhanced GP availability. As Practice Managers, we need precise appointment data tailored to our practice, relying on our own figures rather than generic estimates. There’s no shortcut here.

Triage 52
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Managing Time Wisely: How to Reduce Patient Wait Times

Northwest Career College

Appointment scheduling is one of the main tasks that needs to be done effectively to organize the overall day-to-day operation. It should be efficient so that although doctors and healthcare providers give ample time, the wait time for the patients is minimal. Benefits of Scheduling Software: Automated patient reminders.