Remove Best Practices Remove Customer Service Remove Download
article thumbnail

Measuring the Service Excellence of Your Physician Practice

MedicalGPS

Step #3: Completing the E4E “Before” Best Practices Checklist There are 26 Best Practices that aid physician practices in creating and sustaining a culture of service excellence.

article thumbnail

How to Establish Performance Baselines for Your Healthcare Team

MedicalGPS

Click here to review and download a sample questionnaire. Much improved, yet reasonably achievable means setting a goal that can be obtained, but at the same time stretches the team to reach new levels of sustained customer service. The minimum score was 44.67%, which occurred in November of 2021. See Figure 2.