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Breaking Down the Law Enforcement De-Escalation Training Act of 2022

Relias

In December 2022, Congress passed legislation to develop and fund police de-escalation training courses for law enforcement departments across the country. Sheldon Whitehouse (D-RI), co-author of the bill, this legislation “will equip officers with the training and resources to handle those issues safely and appropriately.”

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New CE to Develop Communication Skills in Healthcare

NHA Now

The patient experience is largely dependent on effective communication with care providers. Are you using proven communication techniques to help improve the patient experience, and potentially lead to better patient outcomes? This series will discuss effective communication techniques, de-escalation techniques, and workplace civility.