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Under the first performance year of VBP in 2023, home health agencies will be scored in part on the patient’s perception of their communication and team discussion.” Patient perception of communication and team discussion are two of those five elements. Assessing communication and collaboration.
But I’d recommend doing a documented risk assessment confirming that they’re going against the advice given and putting a plan in place if all doesn’t go as expected. How do we communicate opportunities to staff, such as new roles when they are on maternity / long-term sick to ensure staff are included?
Utilising integrations in your clinicmanagement software such as Physiotec will help you to deliver more complex and detailed aftercare such as home exercise plans tailored to your patient’s individual needs. You may also benefit from the chance to document their progress, and in some cases take ‘after’ photos and receive feedback.
In May's HR Clinic, Robyn Clark (aka JacksonR) and Susi O’Brien (HR Help advisor) answered all your questions on all aspects of managing change. When do you start it/how is it communicated? There’s a template contract variation document on Practice Index if you would find that useful. No need to consult any further.
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