MedQuest College

MAY 22, 2025

Prepare for Success in Healthcare Interviews Interviewing for a healthcare position requires more than just knowledge of clinical skillsit involves showcasing your ability to communicate, stay composed under pressure, and demonstrate empathy and professionalism. How did you handle it? Use examples from your externships or labs.

De-Escalation 59

De-Escalation Teamwork Medical Assistant Communication 59

Medical Economics

JUNE 26, 2025

Lack of buy-in is often rooted in poor communication, insufficient training, or the perception that the system is tracking activities more than offering frontline support. Instead, RTLS can introduce delays in activating alerts, create confusion over system interfaces or miss opportunities to de-escalate situations quickly.

De-Escalation 52

De-Escalation Medication Hospital Communication 52

Practice Builders

APRIL 7, 2025

Whether due to pain, frustration, fear, or underlying mental health conditions, patient aggression can be a serious issue for medical professionals. Knowing how to de-escalate aggressive behavior is very important, not only for the medical facility staff but for the patient as well.

De-Escalation 52

De-Escalation Documentation Medication Patient Experience 52

NHA Now

MARCH 11, 2020

The patient experience is largely dependent on effective communication with care providers. Are you using proven communication techniques to help improve the patient experience, and potentially lead to better patient outcomes? This series will discuss effective communication techniques, de-escalation techniques, and workplace civility.

Communication 52

Communication De-Escalation Medical Administrative Assistant Certification 52

Northwest Career College

JUNE 28, 2024

Medical administrative assistants may face difficult situations, especially when dealing with challenging patients. Role of Medical Administrative Assistants Medical administrative assistants provide essential support for medical office operations. Active listening is crucial when dealing with anxious patients.

Medical Administrative Assistant 40

Medical Administrative Assistant De-Escalation Medication Communication 40

Minority Nurse

FEBRUARY 7, 2024

Suzette Porter, MBA, BSN, RN, is an elder care nurse manager and adjunct faculty member who has been with Hackensack University Medical Center (HUMC) for over 25 years. Meet Suzette Porter, MBA, BSN, RN, an elder care nurse manager at Hackensack University Medical Center, and an adjunct instructor for JFK Muhlenberg Nursing School.

Huddles/Rounds 115

Huddles/Rounds De-Escalation Teamwork Communication 115

Relias

JANUARY 27, 2023

Recommend participation in positive, community-based activities. Make medical/psychiatric referrals as needed. For this reason, it is crucial that all staff members, regardless of their roles, be given the same trauma-informed training and communication as clinical staff. Encourage physical exercise.

De-Escalation 98

De-Escalation Continuing Education Documentation Communication 98