Practice Builders

APRIL 7, 2025

Whether due to pain, frustration, fear, or underlying mental health conditions, patient aggression can be a serious issue for medical professionals. Knowing how to de-escalate aggressive behavior is very important, not only for the medical facility staff but for the patient as well.

De-Escalation 52

De-Escalation Documentation Medication Patient Experience 52

NHA Now

MARCH 11, 2020

The patient experience is largely dependent on effective communication with care providers. Are you using proven communication techniques to help improve the patient experience, and potentially lead to better patient outcomes? She is a subject matter expert helped develop curriculum for healthcare students.

Communication 52

Communication De-Escalation Medical Administrative Assistant Certification 52

Minority Nurse

FEBRUARY 7, 2024

Suzette Porter, MBA, BSN, RN, is an elder care nurse manager and adjunct faculty member who has been with Hackensack University Medical Center (HUMC) for over 25 years. Meet Suzette Porter, MBA, BSN, RN, an elder care nurse manager at Hackensack University Medical Center, and an adjunct instructor for JFK Muhlenberg Nursing School.

Huddles/Rounds 115

Huddles/Rounds De-Escalation Teamwork Communication 115

Practice Builders

APRIL 7, 2025

Whether due to pain, frustration, fear, or underlying mental health conditions, patient aggression can be a serious issue for medical professionals. Knowing how to de-escalate aggressive behavior is very important, not only for the medical facility staff but for the patient as well.

De-Escalation 52

De-Escalation Documentation Medication Patient Experience 52