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One of the most scrutinized tools for measuring this is the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey. While clinical care receives a lot of attention, many healthcare organizations are recognizing a less obvious contributor to positive patient experiences – foodservice.
And so I think incorporating that into our learning structure, our learning environment is most helpful for our students. 7:18] So when COVID hit us, we had to all pivot, and we were… unfortunately, many students were unable to actually get into organizations to do any shadowing or community service or volunteerism.
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