CareerStep

JULY 31, 2024

Emphasis on soft skills and patient-centered care While technical skills are critical, soft skills such as empathy, communication, and emotional intelligence are becoming increasingly important in healthcare. It involves less rote memorization of facts and figures, and more real-world application of skills.

Patient Centered Care 52

Patient Centered Care Certification Patient Satisfaction Huddles/Rounds 52

Relias

APRIL 18, 2025

It is an opportunity to reflect on accomplishments, show appreciation to employees, and engage patients in meaningful ways. The week also encourages conversations around enhancing care delivery, patient satisfaction, and staff morale. This can be done by sharing positive stories, testimonials, or patient experience quotes.

Patient Experience 40

Patient Experience Patient Care Patient Centered Care Patient Satisfaction 40

Valant

MARCH 25, 2024

You may need to plan for office downtime and lowered provider productivity, which is one of the reasons why announcing the transition well in advance is important—it allows you to “build in” downtime and allows patients to schedule their necessary appointments around the disruption.

Scheduling 52

Scheduling Communication Appointments Documentation 52