Minority Nurse

MARCH 13, 2024

Barbara Bosah, MS, RN, PCCN, is a highly skilled nurse manager in the thoracic and surgical intermediate care unit and vascular progressive care unit at the University of Maryland Medical Center (UMMC), downtown campus in Baltimore, MD. Our unit specializes in providing care for some of the sickest patients within the Maryland region.

Unit Organization and Environment

Relias

MARCH 4, 2024

Because of these ongoing trends, healthcare organizations and the nursing community must work collaboratively to find ways to examine the link between the nursing shortage and patient safety. Patient safety is a fundamental goal of all health care. Healthcare organizations will need to replace them with less experienced nurses.

Patient Safety

Walker Info - Patient Experience

OCTOBER 7, 2021

Customer experience, or CX, has become an important management strategy in today’s business environment. In fact, for many customers, deciding where to go for coffee, where to buy groceries, or where to shop online is often based more on the experience they desire rather than the price they will pay or the product they’ll purchase.

Best Practices