Walker Info - Patient Experience

APRIL 4, 2022

For the full story, check out this episode of The CX Leader Podcast with Joyce Gott The CX Leader Podcast The Story of the Customer Released: July 16, 2019 Joyce’s advice? Joyce saw customer comments as an avenue to connect that data to people who want to make change. Start small. Each went through one of four customer journeys.

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Follow-Up Communication Best Practices Admissions 52

Accepted Blog

SEPTEMBER 19, 2023

If you want to know how much of BU medical school’s recent $100 million gift it intends to use for scholarships, or what happens to applications to ensure a genuinely holistic process, or what its associate dean of admissions wants to see in students read on! Welcome to the 541st episode of Admissions Straight Talk.

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Admissions Medication Follow-Up Hospital 52

Relias

MARCH 13, 2023

In the healthcare industry, regulations and best practices are always changing. The best way to protect your organization is to monitor your compliance risks proactively. An executive order passed in 2019 directed the Department of Health and Human Services to create new guidelines to help reduce healthcare costs.

Hospital 52

Hospital Documentation Billing Insurance 52

The HIPAA Journal

DECEMBER 14, 2022

The CARES Act was passed by Congress on March 27, 2020, to ensure that every American has access to the care they need during the COVID-19 pandemic and to address the economic fallout from the 2019 Novel Coronavirus and COVID-19. The process of making HIPAA updates is slow, as the lack of HIPAA changes in 2019, 2020, and 2021 has shown.

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HIPAA Business Associate Appointments Transfers 124