Healthcare Dive - Practice Management

JUNE 16, 2025

Issues such as staff shortages, compliance problems with medical devices , and poor patient meal-delivery services are some of the behind-the-scenes challenges faced by healthcare facilities. Disparate systems lead to disconnected experiences. In the U.S.,

Patient Care 52

Patient Care Follow-Up Patient Experience Patient Records 52

Amber Pharmacy

SEPTEMBER 14, 2023

14, 2023) – In honor of Amber Specialty Pharmacy’s 25th anniversary, the specialty pharmacy provider has launched Vitality, a new six-month transplant recovery program to help support patients and caregivers during the post-transplant period, which is considered the most critical time for those patients.

Billing 105

Billing Patient Satisfaction Medication Patient Experience 105

Health Prime

JUNE 20, 2024

According to the 2023 ACHE’s Top Issues Confronting Hospitals survey , workforce challenges emerged as the foremost concern for hospital CEOs, ranking number one on their list of priorities. In extreme cases, this can result in delayed diagnoses and treatment, negatively impacting patient outcomes.

Billing 106

Billing Patient Care Appointments Patient Satisfaction 106

Performance Health

JUNE 24, 2024

A startling revelation from a 2023 patient experience survey by Tebra shows that 73% of respondents would leave a practice following a poor experience with their healthcare provider. This statistic highlights the critical importance of patient feedback.

Patient Satisfaction 40

Patient Satisfaction Patient Experience 40

Health Populi

AUGUST 4, 2024

Power study, with PillPack by Amazon Pharmacy ranking top, followed by its cousin, Amazon Pharmacy second, and Kaiser Permanente Pharmacy in the third spot in patient satisfaction. If we add these top 5 of the 15 together, we get nearly $390 billion, equal to nearly two-thirds (63%) of all Rx drug revenues in 2023.

Patient Experience 71

Patient Experience Patient Satisfaction Appointments Scheduling 71

Relias

APRIL 18, 2025

Healthcare workers communicate and connect deeply with their consumers not just patients but their families as well. That means offering the best experience and care is undeniably important. Lets look at what it means, how to measure it, and why its vital for the future of patient care. What is NPS in healthcare?

Patient Experience 40

Patient Experience Patient Satisfaction Best Practices Hospital 40

ACMA Blog

MAY 21, 2024

AI-driven chatbots and virtual assistants engage patients in financial matters, providing education on financial responsibilities, answering billing queries, and facilitating payment arrangements, ultimately boosting patient satisfaction and encouraging prompt payments. Published April 3, 2023. References Lage K.

Billing 40

Billing Patient Satisfaction Documentation Patient Experience 40