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Time For Medicare Advantage Leaders—Including Me—To Eat Our Own Cooking

Forbes Healthcare

Follow Author Jun 14, 2025, 04:29pm EDT Share Save Comment Dr. Oz just turned 65 and became a Medicare beneficiary. Getty Images In every industry, the best leaders live the experience of the customer. I should have to live under the same benefit design, customer service, and network constraints as every other member.

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Ep. 71: Agentic AI with Isaac Park of Keebler Health

Medical Economics

Agent AI Use Cases and Healthcare Applications (00:02:43) Describes agent AI’s potential to mimic human workflows and its analogy to customer service bots. Related Videos Related Content Advertisement June 26th 2025 To really make AI useful, health systems should rethink how they use data, researchers say May 27th 2025 Ep.

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When Star Ratings Backfire: How CMS Could Better Support Health In Medicare Advantage

The Healthcare Blog

The Humana Case: Symptom of a Broader Problem In 2025, Humana’s Medicare Advantage star ratings collapsed, with only 25% of members remaining in four-star or higher plans, down from 94%. However, it disproportionately rewards process compliance and documentation over health outcomes.

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Are your patients happy?

Physicians Practice

August 11, 2025 By Keith A. 2) Train every role in customer service Satisfaction is everyone’s job—from physicians to billing. Reynolds August 11th 2025 Article Ep. Part 1) Austin Littrell August 11th 2025 Podcast 6 things to consider before firing an employee Keith A. Reynolds August 11th 2025 Article Ep.

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6 must-have AI features

Medical Economics

Related Videos Related Content Advertisement July 30th 2025 Why patients and clinicians trust voice for mental wellness screening June 30th 2025 Ep. 71: Agentic AI with Isaac Park of Keebler Health July 29th 2025 Transforming clinical care: How AI is powering more personalized and effective medicine May 27th 2025 Ep.

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CMS sets Medicare payment for AI-enabled ECG analysis, boosting Viz.ai’s HCM detection tool

Medical Economics

announced that the Centers for Medicare & Medicaid Services has established a national Medicare payment rate of $128.90 Related Videos Related Content Advertisement July 28th 2025 Real-time context awareness: Enhancing customer service with AI June 30th 2025 Ep. Effective Jan.

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Diabetes patients face rising debt, credit risk and financial fallout

Medical Economics

Related Videos Related Content Advertisement July 28th 2025 Real-time context awareness: Enhancing customer service with AI July 14th 2025 Ep. July 25th 2025 Preparing for audit inevitability: Is your practice ready? July 25th 2025 Preparing for audit inevitability: Is your practice ready? Hughes IV, J.D.,