Remove 2025 Remove Customer Service Remove Patient Care
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Ep. 71: Agentic AI with Isaac Park of Keebler Health

Medical Economics

Reynolds Isaac Park, CEO of Keebler Health, joins the show to talk agentic AI and how it can be used in health care. Agent AI Use Cases and Healthcare Applications (00:02:43) Describes agent AI’s potential to mimic human workflows and its analogy to customer service bots. 65: Patient autonomy with Jeffrey A. Singer, M.D.

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When Star Ratings Backfire: How CMS Could Better Support Health In Medicare Advantage

The Healthcare Blog

The Humana Case: Symptom of a Broader Problem In 2025, Humana’s Medicare Advantage star ratings collapsed, with only 25% of members remaining in four-star or higher plans, down from 94%. Perhaps more striking are the cases of Elevance and SCAN, which further illustrate how rigid metrics can distort assessments of actual care quality.

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Physicians in private practice — or not: How is customer service in medicine?

Medical Economics

Administrative burdens and communication delays that contribute to physician burnout also may seem like poor customer service to patients who may be concerned about their health. Related Videos Related Content Advertisement June 23rd 2025 Doctors, patients, insurers all frustrated with prior authorization, RFK Jr.

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Writing Compelling Activity Descriptions to Boost Your Med School Application

Accepted Blog

If you instead said that you “changed the sheets immediately after patients were discharged to ensure swift turnaround time and help meet patient care needs,” that demonstrates how you think ahead, take initiative, and support the work of the team and the hospital, as well as its patients. Click here to get in touch!

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Deep Dive into Duke Medical: An Interview with Dr. Linton Yee, Associate Dean of Admissions [Episode 593]

Accepted Blog

There’s this synthesis of two that improves patient care. Then that’s why the third year is there, so you can appreciate this is how medicine advances, this is how patient care improves. You have to do critical care and you have your away rotations and those sorts of things. 5:37] Correct.

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Make the Most of Your Experiences for ERAS

Accepted Blog

The 2025 ERAS (Electronic Residency Application Service) application follows on last year’s restructured application, with a few changes. clothing or food drives, fundraising for public education, K-12 outreach, providing tutoring to youths experiencing homelessness, and social work) Customer service (e.g.,