Walker Info - Patient Experience

JANUARY 20, 2025

Beyond Surveys: A 360-Degree View of Patient Experience No lack of metrics exists in healthcare, so why track four more things? Traditional tools like patient satisfaction surveys and Net Promoter Score (NPS) offer valuable performance snapshots but focus on isolated metrics. The richness of the insights they provide.

Patient Experience 52

Patient Experience Patient Satisfaction Hospital Follow-Up 52

Arkenea

JULY 23, 2025

Patient portal integration for billing transparency improves patient satisfaction and collection rates by providing easy access to billing information and payment options. Patients should be able to view statements, make payments, set up payment plans, and communicate with billing staff through the portal.

Billing 40

Billing Hospital Documentation Insurance 40

Guideway Care

JANUARY 14, 2025

Advancing these efforts, the BPCI Advanced model introduces a consolidated retrospective payment system that addresses services within a 90-day period following discharge or outpatient procedures. It enhances coordination between providers while motivating them toward comprehensive management strategies focused on complete patient care.

Patient Experience 52

Patient Experience Acute Care Discharges Collaboration 52

Relias

JANUARY 8, 2024

In a consumer-driven industry, healthcare organizations must compete to gain new patients and maintain their loyalty. One effective way is to earn high patient satisfaction scores that demonstrate value to customers seeking a trusted healthcare partner.

Patient Satisfaction 52

Patient Satisfaction Patient Experience Hospital Scheduling 52

EvidenceCare

APRIL 16, 2024

From understanding the audit requirements to implementing technology for streamlined admission documentation , this article offers actionable strategies to ensure hospitals are well-prepared for the rigorous evaluation process. Think of your documentation as the ironclad defense for your hospital admissions. As researched by OS Inc.,

Documentation 130

Documentation Admissions Discharges Billing 130

Relias

JANUARY 30, 2024

Patient experience is directly tied to patient retention, reimbursement, and in many cases, better patient outcomes. As a result, many organizations continuously look for new ways to improve their patient satisfaction as efficiently and effectively as possible. How can you raise your patient satisfaction scores?

Patient Satisfaction 52

Patient Satisfaction Patient Experience Scheduling Appointments 52

Scrubs

APRIL 20, 2023

These numbers spell opportunities, but you may end up struggling with immense work pressure. It sets you up for better career prospects. It also offers a comprehensive overview of these online courses, from admission requirements to eligibility, program features, accreditations, and placement support. Right now, there are 2.83

Communication 130

Communication Follow-Up Patient Satisfaction Admissions 130