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Top 4 Service Recovery Best Practices

Relias

Healthcare providers are no strangers to service challenges missed appointments, long wait times, communication breakdowns, or billing confusion are part of the everyday operational landscape. Here are four best practices for effective service recovery, enabled by a modern experience management strategy.

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2025 HIPAA Journal Annual Survey Published: Key Insights into Compliance Challenges

The HIPAA Journal

For example, the survey found that a significant number of healthcare organizations have not appointed a dedicated HIPAA Privacy Officer who holds sufficient decision-making authority, raising concerns about their leadership’s commitment to HIPAA compliance. The survey also examined training practices at HIPAA-regulated entities.

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How to Patient Scheduling and Appointment Management

Northwest Career College

Here’s an easy guide to help you understand how to manage client appointments. A scheduling system allows the office to keep track of appointments and how to reschedule if necessary and avoids double-booking. Sometimes, patients forget appointments because of their busy schedules.

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Empowering diabetes management through coordinated billing practices 

Health Prime

By encouraging best practices in medical billing, your practice can ensure financial performance optimization and better patient outcomes. This disease management includes everything from regular check-ups to specialist appointments. This can help reduce the risks associated with this chronic condition.

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5 issues in the check-in process that impact your medical practice 

Health Prime

Practices can begin to identify and implement targeted strategies to address them, improving patient satisfaction, operational efficiency, and financial stability. Learn more about this in our blog Improve your front desk processes with these best practices. Main issues in the check-in process 1.

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How to Make an Appointment? Service Business Guide

Trafft

For service-based businesses, learning how to make an appointment is not just a convenience for customers but a crucial aspect of providing exceptional service and maximizing operational efficiency. Because of that, we’re devoted to helping you learn the nitty-gritty of appointment scheduling across various industries.

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Seamless Electronic Health Record Integration: The Key to a Streamlined Practice and Better Patient Outcomes

CollaborateMD

CollaborateMD’s portal empowers patients to schedule appointments, receive automated reminders, view statements, and make secure payments. By following these proven best practices, you can help your team achieve smoother onboarding, faster return on investment, and long-term gains in both clinical and operational performance.

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