Relias

APRIL 18, 2025

Patient experience trends for 2025 and beyond As healthcare evolves, patient experience remains at the forefront of delivering quality care. Emerging trends in patient experience not only reflect the changing needs and preferences of patients but also influence health outcomes and operational efficiency.

Patient Experience 40

Patient Experience Patient Satisfaction Follow-Up Communication 40

Health Prime

MARCH 21, 2024

The revenue cycle in healthcare refers to the entire process of managing the financial aspects of patient care, from the initial appointment scheduling to the final payment received for services rendered. It is also essential that your practice regularly updates patient records to prevent billing errors and delays.

Medication 105

Medication Billing Follow-Up Appointments 105

Health Prime

MAY 2, 2024

Learn other strategies to build your online presence and market your practice in our blog How to market your medical practice and improve your business. Implement appointment reminders and follow-ups Use automated appointment reminders and follow-up communications to enhance the patient experience.

Follow-Up 105

Follow-Up Appointments Billing Scheduling 105

Valant

MARCH 30, 2024

Checklists serve as guides for therapists and counselors, helping them navigate through the intake process and ensuring consistency across patient interactions regardless of who conducts the intake. Consequently, a good session checklist should not only improve efficiency, but also enhance the overall patient experience.

Best Practices 52

Best Practices Medical History Communication Documentation 52

Health Prime

APRIL 11, 2024

Staff training and productivity: Provide ongoing training to staff members to ensure they are well-versed in the latest industry regulations and best practices. Also, remember to optimize staffing levels and roles to improve productivity and patient care.

Billing 105

Billing Patient Satisfaction Scheduling Medical Coding 105

Arkenea

JUNE 20, 2025

From patient scheduling and registration through denial management and appeals, we examine each component in detail, highlighting best practices, implementation strategies, and optimization opportunities that can drive significant improvements in financial performance and operational efficiency.

Documentation 52

Documentation Billing Scheduling Insurance 52

Relias

MAY 6, 2025

In this article, we highlight four ways Relias clients are leveraging our XM solution to improve patient access.

Appointments 52

Appointments Discharges Follow-Up Best Practices 52

Valant

AUGUST 20, 2024

Know the Rules and Regulations for Group Therapy A helpful group therapy experience begins with some ground rules. Become familiar with the mandates and best practices that will contribute to a safe and effective treatment environment: Maintain confidentiality. Therapists are legally bound by confidentiality.

Billing 105

Billing Documentation Scheduling Appointments 105

MedicalGPS

AUGUST 24, 2022

We trust you’ll find E4E provides practical tips, tools, and techniques to enable you and your team to improve patient flow and customer service levels at your physician practice.

Customer Service 52

Customer Service Patient Experience Best Practices Appointments 52

MedicalGPS

SEPTEMBER 7, 2022

If your organization has an ongoing patient experience survey in place, such as M3-Patient Experience ®, many of the seven steps have already been accomplished for your practice. 1 – Collect Patient Experience Survey Data There are many ways (modes) to collect patient experience survey data.

Customer Service 52

Customer Service Patient Experience Patient Satisfaction Appointments 52

Arkenea

OCTOBER 16, 2024

Healthcare website accessibility tools and best practices help hospitals to up their accessibility game and design a compliant site for users. It also highlights best practices for accessibility, along with tips on how to make an accessible healthcare website. percent were non-compliant.

Best Practices 84

Best Practices Communication Hospital Tests 84

Health Populi

JUNE 18, 2024

Health care access is a challenge in rural and urban areas, cities and suburbs, and across more demographic groups than you might realize, as we see wait times grow for appointments, primary care shortages, and delays in screening plaguing health systems around the world.

Triage 71

Triage Appointments Collaboration Hospital 71

Health Populi

APRIL 23, 2024

In this health consumer update, McKinsey spoke with three consumer marketing experts from other industries to learn best practices on how best to “be there” for consumers — in other words, meeting people where they are. The first bar chart from the report tells us that most U.S.

Best Practices 83

Best Practices Appointments Scheduling Insurance 83

Health Populi

JUNE 10, 2024

Health access is a key factor for patient experience from appointment scheduling in a timely manner to “feeling” embraced by the health system in terms of health equity and access to contemporary protocols. Confronting and addressing access and health equity.

Insurance 71

Insurance Patient Experience Hospital Best Practices 71

Medical Advantage

MARCH 18, 2024

Scheduling Many roles serve as the voice of the practice and appointment scheduling is a major one. When managing practice appointment scheduling, here are a few questions to ask. Does the scheduler focus solely on helping the patient, rather than the perception of being hurried and desperate to move on to the next call?

Patient Satisfaction 52

Patient Satisfaction Scheduling Best Practices Patient Experience 52

CollaborateMD

SEPTEMBER 13, 2024

Here are five benefits you can enjoy from insights provided by patients: Improved patient satisfaction:  Regular feedback helps you find and solve problems in your practice. These fixes can lead to higher patient satisfaction. More revenue:   Studies  link positive patient experiences with increased hospital revenue.

Follow-Up 52

Follow-Up Appointments Patient Satisfaction Billing 52

Health Populi

JUNE 4, 2019

The most prevalent convenient access points providers offer are walk-in clinic hours, “save-a-spot” urgent care, and same-day appointments, with online schedule, evening and weekend clinic hours, and online-self scheduling for new patients falling behind.

Scheduling 69

Scheduling Best Practices Appointments Collaboration 69

Health Populi

MARCH 13, 2024

Dr. Halamka is President of CHAI, and Dr. Brian Anderson was appointed the CEO this month following many years of leadership in responsible AI work. Food and Drug Administration, the National Institutes of Health, and the Office of the National Coordinator for Health IT (ONCHIT).

Collaboration 108

Collaboration Best Practices Triage Follow-Up 108

Northwest Suburban College

JUNE 7, 2024

Strengthening Time Management and Organizational Abilities Medical assistants are often responsible for managing clinical schedules, tracking patient records, and coordinating appointments, making strong organizational and time management skills paramount to success in their careers.

Medical Assistant 52

Medical Assistant Medication Huddles/Rounds Communication 52

Northwest Career College

APRIL 8, 2024

Potential consumers frequently turn to online reviews for insight into other people’s experiences when assessing dental offices. Good reviews can instill confidence and trust in the practice, which raises the possibility that new clients will schedule an appointment.

Best Practices 40

Best Practices Appointments Patient Experience Scheduling 40

Health Populi

APRIL 28, 2022

Follow the meeting on Twitter at #ATA2022.

Follow-Up 62

Follow-Up Patient Satisfaction Best Practices Appointments 62

Arkenea

OCTOBER 15, 2024

Table of Contents Why Mobile EHR Applications Essential Features of Mobile EHR Applications Challenges in Mobile EHR Application Development Best Practices in Mobile EHR Application Development Role of Custom Development in Mobile EHR Applications Why Mobile EHR Applications? Best Practices in Mobile EHR Application Development 1.

Medical History 52

Medical History Tests HIPAA Best Practices 52

Arkenea

MARCH 9, 2025

These apps offer features such as telemedicine, patient engagement, wearables integration, AI-powered features, blockchain technology, and health monitoring, which can significantly enhance the quality of care and patient experience. Use Cases of a Hospital Mobile Application 1.

Hospital 52

Hospital Tests Follow-Up Appointments 52

Health Prime

JANUARY 24, 2024

The easy follow-up of patients using telemonitoring solutions and the augmented access to internet services will continue increasing telemedicine delivery. Learn more about this in our blog Optimize your telemedicine appointments with these best practices.

Billing 52

Billing Communication Medication Appointments 52

Practice Builders

JANUARY 30, 2024

By providing valuable and easy-to-read information, you position your practice as a trusted source of knowledge—a key element in healthcare social media marketing. This not only engages your current patients but also attracts new ones who appreciate the educational content you share.

Communication 52

Communication Patient Experience Patient Satisfaction Follow-Up 52

Coronis Health

NOVEMBER 21, 2022

Your billing partner will handle billing and collections, accelerate reimbursements, reduce costs, avoid denials, improve your bottom line, and improve the patient experience. Failure to go with a company that has expertise in your specialty may result in coding inaccuracies and claim denials.

Billing 52

Billing Medication Follow-Up Medical Coding 52

Medical Advantage

APRIL 4, 2024

Convenience: Virtual care offers flexibility that is especially beneficial for individuals with mobility challenges, busy schedules, or those who simply prefer the ease of online appointments over traditional in-person visits. This section takes a closer look at these considerations.

HIPAA 40

HIPAA Follow-Up Best Practices Communication 40

CollaborateMD

SEPTEMBER 26, 2024

Fewer No-Shows When patients don’t show up for their appointments, others miss out. In addition, your practice loses money. Communication tools like automated appointment reminders can remedy this. They can prompt patients to arrive on time or reschedule their appointments if needed.

Billing 52

Billing Medication Communication Follow-Up 52

Walker Info - Patient Experience

DECEMBER 10, 2022

Best practice is using only two hierarchical layers to minimize complexity. For example, “The rescheduled appointment made me angry” could fall into two sentiment analysis topics about the issue and the emotion. Exclusive topics – One sentence can contain multiple topics.

Customer Service 52

Customer Service Best Practices Follow-Up Administrative Work 52

Southern Careers Institute

JULY 31, 2023

The healthcare industry has also witnessed a fundamental shift toward patient-centered care, focusing on personalized treatment plans and improved patient outcomes. MAs contribute to this endeavor with their direct patient interactions by ensuring a seamless, compassionate patient experience and fostering patient-doctor trust.

Medical Assistant 52

Medical Assistant Medication Interdisciplinary Team Collaboration 52

Walker Info - Patient Experience

JUNE 20, 2023

Those changes included allowing customers to set up drive-through appointments and using technology to assist them remotely while they remained in their homes. These professionals already possessed the buy-in and can help effectively communicate the need for the rapid changes that may have been sometimes uncomfortable.

Communication 52

Communication Follow-Up Collaboration Appointments 52

Guideway Care

JANUARY 14, 2025

Their pivotal role entails administering intricate chemotherapy regimens with a deep knowledge that is crucial for patient safety during treatment. These oncology nurses diligently observe patients throughout their chemotherapy appointments, attentively addressing any negative reactions that might arise.

Certification 52

Certification Hospice Interdisciplinary Team Collaboration 52