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Proactive denial management: A revenue game changer for small practices

Medical Economics

For a small practice, each denial means delayed payment and a new round of research and correction. Finally, a weekly huddle lead runs a 15-minute Friday check-in to unblock problems and share trends. Loop in the intake team immediately and adjust scripts or add verification checks before appointments are booked.

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Primary care news round-up (20th to 26th March 2025)

Practice Index

In-person GP appointments linked to high patient satisfaction Practices that offer the most face-to-face GP appointments have the greatest patient satisfaction, according to researchers from the University of Manchester. They also found the total number of appointments offered by practices made a big difference to satisfaction levels.

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Medical Assistant Careers in 2024: Why Now Is the Best Time to Start

Northwest Suburban College

On the administrative side, you will be trained in tasks like scheduling appointments, managing medical records, and handling billing and insurance forms.

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Supporting the emotional load of reception teams – By Kay Keane

Practice Index

A prescription request came in from the neighbour of Bill, aged 82. Bill has been on controlled drugs for some time. When the Receptionist noticed a prescription request only two weeks after the previous one, they called Bill to check. Bill answered but seemed confused and said, I havent taken those tablets for about a year.

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What is Automation in Healthcare? A Guide to Streamlining Operations 

CollaborateMD

Applications of automation span everything from medical billing and administrative processes to enhancing patient care through clinical decision support and real-time analytics. Automation minimizes human error in critical areas such as diagnosis coding, medical billing, and revenue cycle management (RCM).

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Primary care news round-up (28th November to 4th December 2024)

Practice Index

Appointments reach record high Practice appointments reached a record high in October. million appointments in the month, three million more than 12 months earlier, itself a record, according to new NHS England data. The Royal College of GPs said practices now deliver 30% more appointments than five years ago.

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P2 Management Minute: Boosting practice staff morale

Physicians Practice

Ask staff members for ideas to make the day easier in every huddle. No theory, no fluff; just concise, actionable guidance that respects tight schedules and delivers measurable results between appointments. Capture suggestions, and this is key, close the loop within a week. When staff see action, trust soars. Record your own!