Prism Career Institute

JULY 7, 2025

Being a people person, using effective communication practices, or being a team player fits well within typical medical assistant responsibilities. For administrative duties, they’ll want to get a sense of a candidate’s communication skills when dealing with people face-to-face or over the phone.

Medical Assistant 52

Medical Assistant Medication Bookkeeping HIPAA 52

The HIPAA Journal

JULY 11, 2025

Henry Ford Health encouraged patients to use the website and patient portal to submit information, review their health records, book appointments, schedule visits, pay bills, and communicate with providers. The post Henry Ford Health Settles Tracking Technology Lawsuit appeared first on The HIPAA Journal.

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Physicians Practice

JUNE 20, 2025

Did they have to wait long to obtain an appointment? Yes, you can judge a book by its cover, and make no mistake, patients judge your practice within only four seconds of walking through the front door. What is it that they see? What is their first impression of your staff? What do they see when they use the patient restroom?

Billing 52

Billing Communication Follow-Up Documentation 52

CollaborateMD

JUNE 20, 2025

With a platform that collects and connects data across billing, scheduling, clinical care, and patient communication, CollaborateMD allows your staff to focus on delivering better outcomes while we handle the behind-the-scenes complexities. CollaborateMD was built with integration in mind.

Billing 52

Billing Appointments Collaboration Patient Safety 52

Physicians Practice

JUNE 27, 2025

If the patients have not arrived in the office, contact them to inform them of the delay and offer them the option to reschedule their appointment.

Communication 52

Communication Billing Documentation HIPAA 52

Health Prime

MARCH 6, 2024

Certainly, patient portals are crucial tools that facilitate seamless communication between healthcare providers and patients. According to a recent report , patient portals enhance patient engagement by enabling patients to access their electronic medical records (EMRs) and facilitating secure patient-provider communication.

Communication 98

Communication HIPAA Appointments Billing 98

Prism Career Institute

MAY 6, 2025

It’s also crucial to maintain patient confidentiality and follow Health Insurance Portability and Accountability Act (HIPAA) regulations. They also may work with a patient to schedule any follow-up appointments. Administrative Medical Assistant Duties Even when they aren’t helping patients, medical assistants stay busy.

Medical Assistant 52

Medical Assistant Medication Follow-Up Bookkeeping 52

We Care Online

NOVEMBER 5, 2024

Source: Pixabay The Rise of Digital Healthcare Platforms With the widespread adoption of smartphones and internet access, patients are increasingly using digital tools to seek information, schedule appointments, and consult healthcare providers.

Medication 52

Medication Follow-Up Patient Satisfaction Appointments 52

Arkenea

APRIL 8, 2025

Key Takeaways Healthcare developers must follow the three key HIPAA rules during API development: HIPAA security rule, privacy rule, and the breach notification rule. For example, providers may need API for automated appointment scheduling and bill payments to save their time and money. Key Rules for Developing a HIPAA API 1.

HIPAA 52

HIPAA Documentation Tests Follow-Up 52

CollaborateMD

MARCH 20, 2025

Here’s a breakdown of essential features of practice management systems : Patient Scheduling : Streamline efficient appointment booking while minimizing no-shows through automated reminders. Enhance the accuracy and compliance of billing systems, especially for HIPAA-compliant practice management systems.

Appointments 52

Appointments Billing Scheduling HIPAA 52

Valant

MAY 13, 2025

It streamlines communication with patients and creates a professional impression. Systems with automated appointment reminders save you money by reducing no-shows. HIPAA Compliance and Data Security Every technology solution you use must meet strict standards for protecting patient data.

Billing 85

Billing Documentation Scheduling Administrative Work 85

Valant

JUNE 24, 2025

When selecting telehealth tools, think like a patient: intake forms need to be easy, appointment reminders should arrive on time, and session access should work on the first try. Look for HIPAA-compliant platforms that offer everything you need without making your clients jump through hoops.

Documentation 52

Documentation HIPAA Scheduling Communication 52

Physicians Practice

JUNE 26, 2025

Before your next virtual appointment, run your setup through these seven checkpoints. Regulators are paying attention, too; Medicare’s latest telehealth parity rules, state cross-licensure compacts and ransomware reporting mandates mean a single dropped call can have legal and financial fallout that lasts long after the visit ends.

Diagnostics 75

Diagnostics Billing Communication HIPAA 75

Northwest Career College

JUNE 12, 2025

Be Professional and Friendly It’s important how you communicate at the front desk. Safeguard Patient Privacy (HIPAA) As a front desk employee, you will work with confidential information about private patients, including their names, health information, and appointment details. Don’t leave papers on the desk.

Medical Administrative Assistant 40

Medical Administrative Assistant HIPAA Customer Service Communication 40

Valant

JUNE 18, 2025

For example, front staff who struggle with interruptions can cut down on phone calls by using automated appointment reminders and scheduling processes. Targeted AI applications can improve results in all areas of practice management and treatment: • Administration—the nuts and bolts of managing the practice and communicating with patients.

Documentation 52

Documentation Follow-Up Billing HIPAA 52

Arkenea

JUNE 20, 2025

Advanced Scheduling Optimization Contemporary EHR scheduling modules incorporate sophisticated algorithms that optimize appointment scheduling based on provider availability, patient preferences, clinical requirements, and revenue considerations.

Documentation 52

Documentation Billing Scheduling Insurance 52

Health Populi

FEBRUARY 5, 2020

Note in the chart the emerging trend by 2015 of PCPs emailing with patients and offering after-hours appointments. Primary care promotes effective communication with patients and encourages the role of the patient as a partner in health care. There’s a blur between self-care and more formal primary care.

Patient Advocacy 144

Patient Advocacy Long Term Care Insurance HIPAA 144

MedCerts

APRIL 8, 2024

You’ll learn important skills such as office behavior, medical ethics, proper communication, cultural bias and diversity training. The course concludes with HIPAA rules, drug regulations and legal ethics. You’ll also learn to analyze data and perform calculations. Why Should You Become a Medication Care Coordinator?

Medication 73

Medication Medical Administrative Assistant Medical Terminology HIPAA 73

Arkenea

APRIL 8, 2025

The EMR operates as a centralized digital hub for healthcare providers, enabling them to manage patient records, schedule appointments, write prescriptions, and access diagnostic tools. Regulatory Compliance The platform is built to align with the latest industry regulations, such as MACRA, HIPAA, MIPS, and GDPR.

Billing 52

Billing Appointments Scheduling Patient Care 52

MedVA

DECEMBER 7, 2023

With an influx of patients seeking last-minute appointments, increased administrative tasks, and the general chaos of the festive season, healthcare providers must find innovative solutions to manage the holiday rush efficiently. Streamlined communication improves patient satisfaction and reduces the stress on front desk staff.

Medical Assistant 52

Medical Assistant Medication Appointments Billing 52

Arkenea

MARCH 14, 2025

However, any protected health information (PHI) that your app collects or stores needs to be safeguarded against malicious forces to remain compliant under HIPAA regulations. A doctor profile look-up section is a must-have feature if you offer booking of in-person or virtual healthcare appointments.

EHR / EMR 52

EHR / EMR HIPAA Appointments Follow-Up 52

Arkenea

DECEMBER 2, 2024

Key Takeaways Care visit scheduler is one of the prominent patient portal examples as it allows patients to select appointments as per their routine, reduces wait time, improves accessibility, and is user-friendly. Care Visit Scheduler Care visit scheduler aids in online appointment bookings for patients. Patient Portal Examples 1.

Appointments 52

Appointments Scheduling Billing Communication 52

MedVA

DECEMBER 7, 2023

At MedVA, our highly trained virtual medical assistant can help efficiently organize patient appointments, send reminders, and handle rescheduling requests and missed appointment notifications, letting your team focus on providing quality care rather than managing complex schedules.

Medical Assistant 52

Medical Assistant Medication Appointments Follow-Up 52

Valant

JUNE 19, 2024

The concept of telemedicine dates back several decades, but recent advancements in digital communication hardware and software have revolutionized its implementation. Convenience: Patients can schedule appointments at their convenience, sometimes even during non-traditional hours. HIPAA) when handling patient data across systems.

Triage 52

Triage Appointments HIPAA Communication 52

Valant

MAY 3, 2024

Forms communicate expectations, which can help avoid problems. policies for no-show appointments). Several forms, such as HIPAA and TCPA forms, are legally required. Release of Information (HIPAA) Form This is also known as the Notice of Privacy Practices form and is required by federal law.

HIPAA 52

HIPAA Appointments Insurance Communication 52

Arkenea

OCTOBER 16, 2024

This could be healthcare educational resources, appointment bookings, online consultations, referrals, etc. This includes the ADA (Americans with Disability Act), HIPAA (Health Insurance Portability and Accountability Act), and the WCAG (Web Content Accessibility Guidelines). These devices can help users learn literacy skills.

Best Practices 84

Best Practices Communication Hospital Tests 84

Valant

MAY 2, 2024

An EHR makes administrative tasks, such as appointment scheduling and billing, faster and easier. EHRs facilitate better communication and coordination among each patient’s whole care team, improving collaboration and continuity of care.

Documentation 102

Documentation Patient Care Billing Insurance 102

Northwest Career College

JULY 27, 2024

Effective administrative practices in healthcare institutions include ensuring smooth operations, clear communication, and an open and welcoming environment. Additionally, automated appointment scheduling systems can help manage appointments more efficiently, preventing long waits and double bookings.

Patient Satisfaction 40

Patient Satisfaction Appointments Communication Follow-Up 40

Valant

JULY 5, 2024

Pre-Visit Communication: Ensure patients receive all necessary information before their appointment, including directions or telehealth instructions. Centralized Scheduling: Implement a centralized patient scheduling system to manage appointments effectively and reduce issues such as overbooking or no-shows.

Patient Satisfaction 52

Patient Satisfaction Billing Appointments HIPAA 52

Northwest Career College

OCTOBER 29, 2024

Handle Large Volume of Patient Scheduling Managing patient appointments is one of the most significant challenges for a medical administrative assistant. Did you know that 61% of patients skip their medical appointments due to scheduling hassles, according to the study? Being able to communicate clearly during stressful situations.

Medical Administrative Assistant 40

Medical Administrative Assistant Medication Patient Records Appointments 40

Arkenea

AUGUST 15, 2024

EMR software conveniently offers access to medical records, helps with appointments, and generates billing. EMR API integration may be the key to achieve better communication between care providers, systems, and offer scalability. Developers are required to adhere to HIPAA compliance during API integration.

HIPAA 40

HIPAA EHR / EMR Appointments Billing 40

Practice Builders

DECEMBER 26, 2023

Adapting Healthcare Marketing Strategies: Post-Pandemic Realities and HIPAA Evolution In the aftermath of the COVID-19 pandemic, healthcare providers face challenges with fearful and homebound patients reluctant to seek essential care. Greetings from a future in which healthcare is an experience rather than merely a business.

HIPAA 52

HIPAA Appointments Customer Service Medication 52

ACI Medical & Dental School

MARCH 9, 2024

Scheduling patient appointments. Organizational skills to manage appointments, medical records, and administrative tasks efficiently. Ability to maintain confidentiality and adhere to HIPAA regulations. Attention to Detail: Precision in maintaining medical records, scheduling appointments, and handling documentation.

Medical Secretary 52

Medical Secretary Medication Medical Terminology Problem Solving Skills 52

Valant

MARCH 1, 2024

Compliance with the Health Insurance Portability and Accountability Act ( HIPAA ) and other laws/regulations is mandatory. In addition, complying with HIPAA protects your patients, your practice, and helps you avoid fines and penalties. Your EHR software can help with HIPAA compliance. Your EHR software can help with this.

Billing 52

Billing Patient Centered Care HIPAA Follow-Up 52

Valant

MARCH 30, 2024

Comprehensive documentation also facilitates communication and collaboration among members of a patient’s whole treatment team. Automated workflows and reminder notifications save time on administrative tasks and allow for better patient communication. These should facilitate open and honest communication.

Best Practices 52

Best Practices Medical History Communication Documentation 52

Arkenea

JULY 12, 2024

A referral process involves obtaining patient information such as insurance details, and demographics; also scheduling appointments. A referral system improves communication between providers and patients, and maintains continuity of treatment. HIPAA compliance is a mandatory regulation to incorporate while developing the system.

Medication 52

Medication Follow-Up Appointments Tests 52

Health Populi

SEPTEMBER 10, 2019

Using digital tech has improved consumers’ experiences with health care providers across a range of tasks: 53% told Philips it’s easier to schedule appointments, 47% think it’s easier to get test results, 42% receive appointment reminders, and 27% are able to monitor health indicators on their own.

Patient Experience 91

Patient Experience Collaboration Appointments Transfers 91