P2 Management Minute: Improving patient satisfaction
Physicians Practice
JULY 24, 2025
Reynolds Fact checked by Chris Mazzolini Blog Video Boost patient satisfaction in your medical practice with three proven strategies in this P2 Management Minute.
Appointments Communication Patient Satisfaction 
5 issues in the check-in process that impact your medical practice
Health Prime
NOVEMBER 20, 2024
If it happens, errors or inefficiencies can lead to multiple problems, affecting patient satisfaction and your practice’s overall efficiency and financial health. Practices can begin to identify and implement targeted strategies to address them, improving patient satisfaction, operational efficiency, and financial stability.
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Patient satisfaction heads in the right direction – but not everywhere
Practice Index
JULY 24, 2025
More patients found it easy to use their practice’s phone system, with satisfaction rising from 49% to 54%. More people said they were offered a choice of appointment times and, perhaps best of all, confidence and trust in the healthcare professional they saw or spoke to remains high, holding steady at 93%.
Is your practice ready to expand?
Physicians Practice
JULY 28, 2025
Each installment spotlights high-impact tactics—drawn from real-world best practices and expert insights—that administrators can apply the same day to boost efficiency, strengthen patient satisfaction, or elevate staff engagement. Record your own!
Reduce patient wait times with these tips
Mobius MD
DECEMBER 11, 2024
Here are ten practical strategies for reducing patient wait times at your practice. Gather patient information before the appointment One of the simplest ways to reduce patient wait times is by preventing delays at check-in. Does your office staff gather insurance information and patient history when scheduling?
5 SMART Goals for Medical Assistants
Northwest Career College
APRIL 9, 2025
Enhance Patient Communication Good communication skills will help the Medical Assistant build trust and ensure patients understand their treatment plans. Improved listening and explaining increase patient comfort and support. Time-bound: I will strive to develop my communication skills in the next three months.
7 ways to cut overhead without cutting staff
Physicians Practice
JULY 8, 2025
Vendors routinely slip automatic price escalators into renewals; over-ordering ties up thousands of dollars in inventory that expires on the shelf; and a single unplugged power strip or unfilled appointment slot can erase the margin on an entire patient visit.
Medical Assistant
Phlebotomy Careers
JUNE 22, 2025
They serve as a vital link between patients and the medical team, ensuring smooth operation within medical offices, clinics, and hospitals. Medical assistants are multi-taskers, handling a variety of duties that range from taking patient histories to managing appointments and billing.
Are your patients happy?
Physicians Practice
AUGUST 11, 2025
Reynolds Fact checked by Chris Mazzolini Blog Video Boost patient satisfaction with three proven strategies in this quick P2 Management Minute. Here are three fast ways to boost patient satisfaction. Hey there folks, my name is Keith Reynolds, I’m the editor of Physicians Practice and this is the P2 Management Minute.
Store and Forward Telehealth: 2025 Implementation Guide
Arkenea
AUGUST 10, 2025
Comprehensive Definition and Technology Overview Store and forward telehealth represents the transmission of patient health information and clinical data through secure electronic communication systems for later review by healthcare providers. This flexibility improves work-life balance while maintaining high-quality patient care.
Simplify Patient Care and Reduce Administrative Tasks in One Unified Platform
CollaborateMD
JUNE 25, 2025
Once your practice reaches a certain size, juggling daily tasks like scheduling appointments, verifying insurance, managing patient communication, and ensuring accurate billing can become frustratingly complex and slow down operations. This keeps patients informed and reduces the administrative burden on your staff.
How pay-first and direct primary care models are reshaping practice finances and patient experience
Medical Economics
JUNE 25, 2025
Direct primary care (DPC) offers stable revenue through subscription fees, eliminating routine insurance claims and enhancing patient access. Practices must choose models based on patient demographics and strategic priorities, ensuring clear communication and robust digital tools.
What is the Quadruple Aim of healthcare?
Mobius MD
NOVEMBER 26, 2024
Enhancing the patient experience At its core, the Quadruple Aim is about improving patients’ lives. Enhancing the patient experience includes improving healthcare equity, access to care, communication, and patient outcomes and safety. In short, there is no Triple Aim without a Quadruple Aim.
What is P2 Management Minute?
Physicians Practice
JULY 15, 2025
In just 60 seconds, we deliver proven, real-world tactics you can plug into your practice today; whether that means speeding up check-in, lifting staff morale or nudging patient satisfaction north. No theory, no fluff, just the kind of guidance that fits between appointments and moves the needle before lunch.
Insights from Digital Health Leaders at ViVE 2025
EvidenceCare
MARCH 18, 2025
We find contextual information about where patients are in their journey and provide just-in-time, bite-sized information in ways they prefer and can revisit as needed. And the other really exciting thing is that these patients are 60% less likely to have unnecessary labs, X-rays, or EKGs in preparation for surgery.
Setting your coders up for success
Physicians Practice
AUGUST 14, 2025
Each installment spotlights high-impact tactics—drawn from real-world best practices and expert insights—that administrators can apply the same day to boost efficiency, strengthen patient satisfaction, or elevate staff engagement. Record your own!
Does your practice need a facelift?
Physicians Practice
AUGUST 5, 2025
Each installment spotlights high-impact tactics—drawn from real-world best practices and expert insights—that administrators can apply the same day to boost efficiency, strengthen patient satisfaction, or elevate staff engagement. Record your own!
5 issues in the check-in process that impact your medical practice
Health Prime
NOVEMBER 20, 2024
If it happens, errors or inefficiencies can lead to multiple problems, affecting patient satisfaction and your practice’s overall efficiency and financial health. Practices can begin to identify and implement targeted strategies to address them, improving patient satisfaction, operational efficiency, and financial stability.
Cutting wait times
Physicians Practice
JULY 31, 2025
Each installment spotlights high-impact tactics—drawn from real-world best practices and expert insights—that administrators can apply the same day to boost efficiency, strengthen patient satisfaction, or elevate staff engagement. Record your own!
P2 Management Minute: Reducing patient wait times
Physicians Practice
JULY 15, 2025
When patients complete forms at home or on a mobile device, you slash paperwork, reduce data-entry errors and speed up the front-desk hand-off; all while giving staff time back for higher-value tasks. Finally, optimize your appointment templates. A steadier patient flow, fewer bottlenecks and happier physicians and patients alike.
P2 Management Minute: Reducing malpractice risk
Physicians Practice
JULY 21, 2025
Patients who feel heard, respected, and informed are less likely to pursue legal action. Next, prioritize clear, thorough communication. Provide patients with straightforward explanations and written visit summaries. Encourage clinicians to spend an extra moment listening, making eye contact, and summarizing each visit clearly.
Keeping your practice staffed during the summer
Physicians Practice
AUGUST 12, 2025
Each installment spotlights high-impact tactics—drawn from real-world best practices and expert insights—that administrators can apply the same day to boost efficiency, strengthen patient satisfaction, or elevate staff engagement. Record your own!
Medical Professionals: Connecting with Patients on Digital Platforms
We Care Online
NOVEMBER 5, 2024
Source: Pixabay The Rise of Digital Healthcare Platforms With the widespread adoption of smartphones and internet access, patients are increasingly using digital tools to seek information, schedule appointments, and consult healthcare providers.
A ‘SEET’ at the Table: Managing the Four Drivers of Patient Experience
Walker Info - Patient Experience
JANUARY 20, 2025
Studies of diabetic and heart attack patients show greater self-management skills and improved quality of life when reporting positive interactions with providers. Effective communication from providers correlates to stronger adherence to medical advice and treatment plans, especially for patients with chronic conditions.
Administrative Procedures for Dental Assistants: An Overview
Northwest Suburban College
DECEMBER 19, 2024
Dental assistants coordinate appointments to prevent conflicts and minimize wait times, enhancing patient satisfaction. Often the first contact point, dental assistants must exhibit excellent communication to address patient inquiries, ensure clarity, and foster positive relationships between patients and the dental office.
Safeguard your bottom line
Physicians Practice
JULY 29, 2025
Each installment spotlights high-impact tactics—drawn from real-world best practices and expert insights—that administrators can apply the same day to boost efficiency, strengthen patient satisfaction, or elevate staff engagement. Record your own!
P2 Management Minute: Measuring practice staff performance
Physicians Practice
JULY 23, 2025
Each installment spotlights high-impact tactics—drawn from real-world best practices and expert insights—that administrators can apply the same day to boost efficiency, strengthen patient satisfaction, or elevate staff engagement. Record your own!
EHR Revenue Cycle Management: A Massive Potential
Arkenea
JUNE 20, 2025
Additionally, EHR RCM can also enhance patient satisfaction. Patients who can manage their bills and payments online gain more visibility and control over their healthcare expenses. Manual errors can be significantly reduced by automating billing and coding processes.
EHR Workflow Analysis: Complete 2025 Guide
Arkenea
AUGUST 9, 2025
This improvement stems from better information accessibility, reduced communication gaps, and more effective clinical decision support integration. Consider appointing champions from each department who can serve as liaisons between the analysis team and their colleagues.
Phlebotomy EKG
Phlebotomy Careers
JULY 29, 2025
This combined approach is common in clinics, hospitals, and outpatient settings when a patient’s cardiovascular health and blood work are required promptly. it allows healthcare providers to efficiently gather comprehensive diagnostic information with minimal patient inconvenience. Why Combine Phlebotomy and EKG?
P2 Management Minute: Defeating payer denials
Physicians Practice
JULY 16, 2025
Each installment spotlights high-impact tactics—drawn from real-world best practices and expert insights—that administrators can apply the same day to boost efficiency, strengthen patient satisfaction, or elevate staff engagement. Record your own!
Staying positive when stress soars
Physicians Practice
AUGUST 7, 2025
Each installment spotlights high-impact tactics—drawn from real-world best practices and expert insights—that administrators can apply the same day to boost efficiency, strengthen patient satisfaction, or elevate staff engagement. Record your own!
Does your practice need to hire more staff?
Physicians Practice
AUGUST 4, 2025
Track median in-office wait and the third-next-available appointment every month. Check these three metrics. Rising wait times Longer lobby waits and clogged phone lines scream ‘over-capacity.’ Two straight quarters of increases? Time to hire or redeploy a scheduler or Medical Assistant. Chronic overtime FLSA rules make overtime a hidden tax.
What is Four-Handed Dentistry?
ACI Medical & Dental School
AUGUST 4, 2025
The Benefits of Four-Handed Dentistry for Patients In addition to helping a dentist perform procedures more efficiently, this technique has several benefits for patients as well: Faster Procedures Efficient teamwork reduces downtime. Increased Comfort With fewer interruptions and better positioning, patients experience less discomfort.
P2 Management Minute: Keeping practice staff happy
Physicians Practice
JULY 25, 2025
Each installment spotlights high-impact tactics—drawn from real-world best practices and expert insights—that administrators can apply the same day to boost efficiency, strengthen patient satisfaction, or elevate staff engagement. Record your own!
EHR Interoperability: In-Depth Guide (2025 updated)
Arkenea
JUNE 9, 2025
It’s about enabling different EHR systems to communicate, exchange data, and use the information that has been exchanged. This functionality offers an integrated and holistic view of a patient’s health data, which can significantly enhance care delivery and outcomes.
Telehealth Analysis: The Pros & Cons
We Care Online
OCTOBER 28, 2024
Telehealth allows these patients to receive timely care without the added burden of physically getting to a clinic or hospital. Convenience and Time Savings Telehealth appointments save time for both patients and healthcare providers. which ensures that patient information is protected.
2025 Guide to Billing in Hospital Management Systems
Arkenea
JULY 23, 2025
HL7 FHIR has emerged as the standard for healthcare data exchange, enabling real-time bidirectional communication between billing systems and clinical applications. The system should automatically check patient eligibility when appointments are scheduled and identify services requiring prior authorization.
How to restore trust in the American health care system
Medical Economics
AUGUST 5, 2025
Value-based care models prioritize patient outcomes, transparency, and collaboration, fostering trust and improving healthcare experiences. Innovations like virtual visits and AI technologies enhance patient engagement, communication, and proactive care, strengthening trust. Trust was at the heart of these discussions.
Practice tip of the week: Be an on-time physician
Physicians Practice
JUNE 16, 2025
This April 2024 article by Neil Baum, MD , on being an on-time physician gives this tip: Instruct new patients to arrive 20-30 minutes before their appointment to fill out paperwork or complete the paperwork online if your website provides the forms for patient demographics and a health care questionnaire.
Lead, follow or get out of the way
Physicians Practice
JUNE 20, 2025
Focus on providing optimum patient care, and the financial success will follow. Ensuring that patients have a positive experience every time they interact with your practice is crucial for increasing patient satisfaction and enhancing your online reputation.
How to Evaluate Practice Management System Requirements for Your Healthcare Practice
CollaborateMD
MARCH 20, 2025
It streamlines administrative tasks, offering tools to enhance operational efficiency and patient care. Here’s a breakdown of essential features of practice management systems : Patient Scheduling : Streamline efficient appointment booking while minimizing no-shows through automated reminders.
What is Automation in Healthcare? A Guide to Streamlining Operations
CollaborateMD
MARCH 7, 2025
Some benefits of automation in healthcare include: Improving patient scheduling and lessening the load of clerical work. Getting paid more consistently Better patient retention and improved patient satisfaction. And, according to McKinsey, more individualized treatment equals greater patient satisfaction.
Cost of EHR: A Complete Analysis (2025 Updated)
Arkenea
AUGUST 2, 2025
Most practices budget adequately for direct costs because vendors clearly communicate these figures during the sales process. Third-party system compatibility issues emerge when healthcare applications use different data standards or communication protocols.
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