Appointments Customer Service Patient Records 
Northwest Career College
DECEMBER 18, 2024
Working as a medical administrative assistant means youre the first person patients see when they walk into a doctors office or clinic. Not only do you help organize appointments and handle paperwork, but youre also responsible for ensuring patients feel welcome and comfortable. Why is customer service so important?
Northwest Career College
MAY 25, 2025
This entails managing appointments, handling patient records, and ensuring everything runs on time. You must monitor patient schedules, file documents appropriately, and communicate effectively with the dental staff. You’ll also need to keep the front office clean and ready for the patients.
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Northwest Career College
APRIL 23, 2025
Most of their tasks involve handling patient records and managing insurance claims to ensure smooth dentist scheduling. These require strong organizational skills and attention to detail; minor errors could create problems in patient care or billing.
Northwest Career College
MAY 9, 2024
They are responsible for ensuring the smooth operation of the facility by performing tasks such as scheduling appointments, managing patient records, processing billing and insurance, handling correspondence, and maintaining office supplies.
CareerStep
JULY 12, 2024
They manage patient records, schedule appointments, take x-rays and imprints, and can even help the dentist during procedures. Pharmacy technicians work closely with pharmacists by assisting in filling medications and also practice customer service skills when interacting with patients.
Northwest Career College
AUGUST 1, 2024
The Role of the Front Desk The front desk is the most frequent contact point for patients visiting a dental practice, forming an essential part of their experience. Customer service and communication skills, bundled with organizational skills, go a long way in helping a practice run smoothly.
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