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Front Desk Etiquette: How to Make a Good First Impression in Healthcare

Northwest Career College

If you’re considering a career as a Medical Administrative Assistant , learning to make a good first impression is just as crucial as learning to operate a computer. This is part of a law known as HIPAA , and you’ll learn about it in detail during your studies here at Northwest Career College.

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The Most Common Healthcare Terms You’ll Hear at the Front Desk

Northwest Career College

Patient and Appointment Terms You’ll often hear terms like “ new patient ” or “ established patient.” When someone walks in without an appointment, they’re known as a “ walk-in.” If a patient doesn’t attend their appointment, that’s a “ no-show.”

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Top Challenges Faced by Medical Administrative Assistants

Northwest Career College

Medical administrative assistants perform many functions and help facilitate the smooth operation of medical offices, clinics, and hospitals. Medical administration is a gratifying job, though it may be challenging. Challenges with Scheduling: Balancing several doctors’ schedules.

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Medication Care Coordinator: A MedCerts’ Program Deep Dive

MedCerts

HI 1011: Medical Office Procedures and Administration: This six-week course teaches you about medical office essentials, such as HIPAA regulations, coding and health insurance basics, professionalism, ethics, appointment scheduling and other critical tasks. Why Should You Become a Medication Care Coordinator?