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5 issues in the check-in process that impact your medical practice 

Health Prime

Inaccurate information can include: Incorrect personal details Outdated insurance data Incomplete medical histories These errors in data entry can result in claim denials from insurance companies, leading to payment delays and financial losses for the practice.

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Esse Health Confirms Almost 264,000 Patients Affected by April 2025 Cyberattack

The HIPAA Journal

Esse Health had previously publicly announced the cyberattack, which prevented access to its electronic medical record system, resulting in appointments being cancelled. At the time of the announcement, the investigation and file review were ongoing, so it was unclear how many individuals had been affected.

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How to Patient Scheduling and Appointment Management

Northwest Career College

Here’s an easy guide to help you understand how to manage client appointments. A scheduling system allows the office to keep track of appointments and how to reschedule if necessary and avoids double-booking. Sometimes, patients forget appointments because of their busy schedules.

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Reduce patient wait times with these tips

Mobius MD

Gather patient information before the appointment One of the simplest ways to reduce patient wait times is by preventing delays at check-in. Does your office staff gather insurance information and patient history when scheduling? Most medical practices already have a patient portal, but many could use it more effectively.

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What Does A Dental Assistant Schedule Look Like?

ACI Medical & Dental School

Extended/Alternative Schedules Some dental offices offer early morning, evening, or even Saturday appointments, so Dental Assistants might work: Early shifts (e.g., Double-check patient files/X-rays or medical history. During Patient Appointments Escort patients to exam rooms and make them comfortable.

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Duties and Responsibilities for Entry-Level Medical Assistants

Prism Career Institute

It’s also crucial to maintain patient confidentiality and follow Health Insurance Portability and Accountability Act (HIPAA) regulations. Obtaining background information: Before a patient sees a physician, an assistant typically discusses their medical history and makes sure the facility has an accurate record on file.

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5 issues in the check-in process that impact your medical practice 

Health Prime

Inaccurate information can include: Incorrect personal details Outdated insurance data Incomplete medical histories These errors in data entry can result in claim denials from insurance companies, leading to payment delays and financial losses for the practice.