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Top Customer Service Tips for Medical Administrative Assistants

Northwest Career College

Working as a medical administrative assistant means youre the first person patients see when they walk into a doctors office or clinic. Not only do you help organize appointments and handle paperwork, but youre also responsible for ensuring patients feel welcome and comfortable. That makes your role super important!

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Career Growth Opportunities in Medical Administrative Assistance

Northwest Career College

Medical Administrative Assistant is one of the many stable career opportunities in healthcare that dont require studying for many years. If youve been considering a job in the medical field that is cost-effective and time-saving, this blog might be just for you. Here are some ways to grow in this career: 1.

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The Most Common Healthcare Terms You’ll Hear at the Front Desk

Northwest Career College

Your first day in a medical office can feel like stepping into a new world. You don’t need to know it all at once, but learning some basic healthcare terms will make you feel more at ease at the front desk. ” Doctors and nurses will also speak to you using words that are part of everyday medical office talk.

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Front Desk Etiquette: How to Make a Good First Impression in Healthcare

Northwest Career College

If you’re considering a career as a Medical Administrative Assistant , learning to make a good first impression is just as crucial as learning to operate a computer. Related Blog: Top Customer Service Tips for Medical Administrative Assistants 5. It is your responsibility to protect that information.

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Healthcare Administrator versus Medical Administrative Assistant

Northwest Career College

H ealthcare administrators make high-level decisions on how the facility should be run, including budget management, policy, and overall strategy. Conversely, the m edical Administrative Assistant oversees the smooth running of daily operations by scheduling appointments, managing patient records, and handling administrative tasks.

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Healthcare Administration vs. Clinical Role: What is the Difference?

Northwest Career College

Whether you are calling to check into an appointment or to ask a question about your insurance, you have spoken with someone in healthcare administration. They ensure patients receive the needed services while enabling the medical staff to do so. They are responsible for the daily operation of a medical office or a clinic.

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Common Myths About Medical Assistants

Scrubs

Medical assistants are crucial in healthcare settings, serving as the backbone of clinical operations. However, there are several myths and misconceptions surrounding the role of medical assistants. Those who want to work more on the administrative side will enroll in a medical administrative assistant course.