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How pay-first and direct primary care models are reshaping practice finances and patient experience

Medical Economics

Enter into this climate two emerging payment approaches that are gaining traction: the pay‑first model, which collects copays, deductibles and any postvisit balances up front, and the direct primary care (DPC) model, which replaces fee‑for‑service billing with a flat subscription fee for primary care services.

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Practice tip of the week: Improving the patient experience

Physicians Practice

Reynolds Feature Article Your weekly dose of wisdom from the Physicians Practice experts. Reynolds Feature Article Your weekly dose of wisdom from the Physicians Practice experts. This April 2025 article on improving the patient experience gives this tip: 2.

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A Health Consumer Bill of Rights: Assuring Affordability, Access, Autonomy, and Equity

Health Populi

NABIP, whose members represent professionals in the health insurance benefits industry, drafted and adopted a new American Healthcare Consumer Bill of Rights launched at the meeting. (FYI you might know of NABIP by its former acronym, NAHU, the National Association of Health Underwriters).

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Doctors’ Offices Morph into Bill Collectors As Patients Face Growing Out-Of-Pocket Costs

Health Populi

The reality of patients entering doctors’ offices expecting to deal with their health care cost challenges is spelled out in The Increasing Role of Physician Practices as Bill Collectors – Destined for Failure , published in JAMA , 30 July 2021.

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How Healthcare Organizations Can Rise Above the Swelling Payment Epidemic

Electronic Health Reporter

This article is copyrighted strictly for Electronic Health Reporter. By Joe McMurray, senior vice president of patient experience, Zotec Partners. Illegal copying is prohibited.

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How Simulation Labs Could Help Ease the Nursing Shortage

Scrubs

Student nurses need to complete at least 400 hours of clinical training before they can take the National Council Licensure Exam, but more states are allowing students to practice their skills in simulated labs instead of on real patients. State Senators recently passed a bill that would allow for simulated training.

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Why Is So Much “Patient Experience” Effort Focused on Financial Experience?

Health Populi

Financial Experience (let’s call it FX) is the next big thing in the world of patient experience and health care. Patients, as health consumers, have taken on more of the financial risk for health care payments. One descriptor noted “ a strategic partnership to humanize the healthcare financial experience.”