P2 Management Minute: Improving patient satisfaction
Physicians Practice
JULY 24, 2025
Reynolds Fact checked by Chris Mazzolini Blog Video Boost patient satisfaction in your medical practice with three proven strategies in this P2 Management Minute.
Article Communication Patient Satisfaction 
Is your practice ready to expand?
Physicians Practice
JULY 28, 2025
Each installment spotlights high-impact tactics—drawn from real-world best practices and expert insights—that administrators can apply the same day to boost efficiency, strengthen patient satisfaction, or elevate staff engagement.
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7 ways to cut overhead without cutting staff
Physicians Practice
JULY 8, 2025
Reynolds Fact checked by Chris Mazzolini Blog Article Discover effective strategies to reduce overhead costs in medical practices without layoffs, enhancing staff morale and improving patient care. Rent, supplies and payroll devour well over half of every medical practice’s budget, and each line item is getting fatter.
Cutting wait times
Physicians Practice
JULY 31, 2025
Each installment spotlights high-impact tactics—drawn from real-world best practices and expert insights—that administrators can apply the same day to boost efficiency, strengthen patient satisfaction, or elevate staff engagement.
P2 Management Minute: Reducing patient wait times
Physicians Practice
JULY 15, 2025
Each installment spotlights high-impact tactics—drawn from real-world best practices and expert insights—that administrators can apply the same day to boost efficiency, strengthen patient satisfaction, or elevate staff engagement.
What is the Quadruple Aim of healthcare?
Mobius MD
NOVEMBER 26, 2024
Enhancing the patient experience At its core, the Quadruple Aim is about improving patients’ lives. Enhancing the patient experience includes improving healthcare equity, access to care, communication, and patient outcomes and safety. Who coined the term “Quadruple Aim”?
9 ways to stay sharp when summer fatigue sets in
Physicians Practice
JULY 8, 2025
Reynolds Fact checked by Chris Mazzolini Blog Article Utilize these nine strategies to combat mid-summer fatigue, boost practice efficiency and maintain energy levels through August and beyond. July’s relentless heat, staggered vacations and an ever-swelling inbox can make even a well-run practice feel like it’s running on fumes.
Phlebotomy Duties In Hospital
Phlebotomy Careers
JUNE 19, 2025
This article explores the various responsibilities, practical tips, benefits, and insights into the daily tasks involved in hospital-based phlebotomy. patient Satisfaction: Gentle, professional care improves patient experience and trust. What Are the Primary Phlebotomy Duties in Hospital?
P2 Management Minute: Reducing malpractice risk
Physicians Practice
JULY 21, 2025
Patients who feel heard, respected, and informed are less likely to pursue legal action. Next, prioritize clear, thorough communication. Provide patients with straightforward explanations and written visit summaries. Encourage clinicians to spend an extra moment listening, making eye contact, and summarizing each visit clearly.
How can Practice Managers get more recognition (and reward) for what we do?
Practice Index
MARCH 13, 2025
Those are the words of a Manchester-based Practice Manager who was talking to us following a recent article by Kay Keane asking What is a Practice Manager Worth?. The Manchester Practice Manager continued: The article really resonated with me, especially the quote that When the PM is out of the practice, the practice falls apart.
What is P2 Management Minute?
Physicians Practice
JULY 15, 2025
In just 60 seconds, we deliver proven, real-world tactics you can plug into your practice today; whether that means speeding up check-in, lifting staff morale or nudging patient satisfaction north. No theory, no fluff, just the kind of guidance that fits between appointments and moves the needle before lunch.
Safeguard your bottom line
Physicians Practice
JULY 29, 2025
Each installment spotlights high-impact tactics—drawn from real-world best practices and expert insights—that administrators can apply the same day to boost efficiency, strengthen patient satisfaction, or elevate staff engagement.
P2 Management Minute: Measuring practice staff performance
Physicians Practice
JULY 23, 2025
Each installment spotlights high-impact tactics—drawn from real-world best practices and expert insights—that administrators can apply the same day to boost efficiency, strengthen patient satisfaction, or elevate staff engagement.
Skills Of A Phlebotomist
Phlebotomy Careers
JULY 15, 2025
Introduction Phlebotomists play a critical role in healthcare, acting as the frontline professionals responsible for collecting blood samples necessary for diagnostics, transfusions, and research.their expertise directly impacts patient comfort, safety, and the accuracy of lab results. To
P2 Management Minute: Defeating payer denials
Physicians Practice
JULY 16, 2025
Each installment spotlights high-impact tactics—drawn from real-world best practices and expert insights—that administrators can apply the same day to boost efficiency, strengthen patient satisfaction, or elevate staff engagement.
Phlebotomy Draw Order
Phlebotomy Careers
JULY 1, 2025
This article delves into the phlebotomy draw order, highlighting its importance, the standard guidelines, and tips for mastering this critical aspect of blood collection. Enhanced patient satisfaction due to fewer punctures and errors. Always stay consistent, verify your tube order, and communicate with your team.
P2 Management Minute: Keeping practice staff happy
Physicians Practice
JULY 25, 2025
Each installment spotlights high-impact tactics—drawn from real-world best practices and expert insights—that administrators can apply the same day to boost efficiency, strengthen patient satisfaction, or elevate staff engagement.
How pay-first and direct primary care models are reshaping practice finances and patient experience
Medical Economics
JUNE 25, 2025
Direct primary care (DPC) offers stable revenue through subscription fees, eliminating routine insurance claims and enhancing patient access. Practices must choose models based on patient demographics and strategic priorities, ensuring clear communication and robust digital tools.
Medical Professionals: Connecting with Patients on Digital Platforms
We Care Online
NOVEMBER 5, 2024
This article explores how medical professionals can effectively leverage digital platforms to foster stronger patient relationships and improve outcomes. This transparency fosters trust and empowers patients to make informed decisions about their health.
Practice tip of the week: Be an on-time physician
Physicians Practice
JUNE 16, 2025
Reynolds Feature Article Your weekly dose of wisdom from the Physicians Practice experts. lightbulb doodle © Matias - stock.adobe.com With all the useful information available on Physicians Practice, it is easy to become overwhelmed.
Tech upgrade success: 6 rules every practice should follow
Physicians Practice
JUNE 23, 2025
Reynolds Fact checked by Chris Mazzolini Blog Article Navigating the health tech landscape requires strategic diligence to avoid hidden costs and ensure seamless integration in medical practices. The health technology gold rush is back on, and sales reps know where to find you.
Lead, follow or get out of the way
Physicians Practice
JUNE 20, 2025
Reynolds Blog Article Innovative medical practices thrive by embracing change, prioritizing patient care and learning from setbacks to enhance success and satisfaction. Neil Baum, MD Successful practices do not follow others; rather, they make their own paths and follow their own pathways and agendas.
Telehealth Analysis: The Pros & Cons
We Care Online
OCTOBER 28, 2024
In this article, we’ll explore the pros and cons of telehealth, providing a balanced perspective on its impact on healthcare delivery. With telehealth, scheduling follow-up appointments is more flexible, making it easier for patients to stay connected with their doctors and adhere to treatment plans. Pros of Telehealth 1.
What is Automation in Healthcare? A Guide to Streamlining Operations
CollaborateMD
MARCH 7, 2025
RELATED ARTICLE: How Automation is Revolutionizing Medical Claims Processing Accuracy What is Automation in Healthcare? Some benefits of automation in healthcare include: Improving patient scheduling and lessening the load of clerical work. Getting paid more consistently Better patient retention and improved patient satisfaction.
How to Evaluate Practice Management System Requirements for Your Healthcare Practice
CollaborateMD
MARCH 20, 2025
RELATED ARTICLE: 5 Ways Healthcare Technology Helps Improve Patient Engagement What is a Practice Management System? This leads to slower payments, frustrated staff, and reduced patient satisfaction. Of those executives, 42% saw improved patient satisfaction, and 39% reported cost savings.
Best Practices Guide
Patient Approved
SEPTEMBER 12, 2021
For example, you can use a variation of one of the following responses: “At the XYZ Center we strive for patient satisfaction. In the event you are ever audited by a state agency or the FTC, you will be able to show them your stack of reviews from all your patients. But you are most likely communicating in a haphazard fashion.
Boost Patient Outcomes and Efficiency with Broadcast Messaging
CollaborateMD
FEBRUARY 3, 2025
The HIPAA Journal reveals a report in which experts investigated 23,000 medical malpractice lawsuits and found that more than 7,000 were due to communication failures. Broadcast communications in healthcare. What is Broadcast Communication in Healthcare? Increase patient follow-up care. Those failures resulted in $1.7
Eliminate obstacles to delivering patient care
Healthcare Dive - Practice Management
JUNE 16, 2025
ServiceNow offers a healthcare service management solution that eliminates silos, improves efficiency for care teams and patients alike, and facilitates the flow of information for increased accuracy. Fragmented architecture can fuel poor patient experiences and negatively impact satisfaction with healthcare services.
P2 Management Minute: Boosting practice staff morale
Physicians Practice
JULY 14, 2025
Hold a low-budget mini-event for patient-satisfaction highs, clean coding streaks, and yes, birthdays. And be sure to praise them publicly; so that other employees see what excellence looks like. Finally, celebrate the little victories. Frequent micro-celebrations beat one big holiday party at keeping joy alive all year.
Tips to guarantee patient satisfaction in short office visits
Mobius MD
OCTOBER 15, 2024
Physicians realize the importance of interpersonal communication skills for delivering effective care and ensuring patient satisfaction. Yet changes in healthcare are pushing doctors to care for patients in shorter visits while juggling more administrative tasks. Communicating thoughtfully also has practical benefits.
Maximizing Healthcare Reimbursement Through Higher Patient Satisfaction Scores
Relias
JANUARY 8, 2024
In a consumer-driven industry, healthcare organizations must compete to gain new patients and maintain their loyalty. One effective way is to earn high patient satisfaction scores that demonstrate value to customers seeking a trusted healthcare partner.
How to Keep Patients Satisfied — and Raise Your Patient Satisfaction Scores
Relias
JANUARY 30, 2024
Patient experience is directly tied to patient retention, reimbursement, and in many cases, better patient outcomes. As a result, many organizations continuously look for new ways to improve their patient satisfaction as efficiently and effectively as possible. How can you raise your patient satisfaction scores?
What Is Patient Satisfaction and What is its Financial Impact?
Relias
MAY 6, 2025
Patient satisfaction is more than just a buzzword in healthcare its a key indicator of quality and a powerful driver of financial success for hospitals and healthcare organizations. In this article, well break down what patient satisfaction is, why it matters, and how it can impact healthcare providers bottom lines.
5 Ways to Reduce Horizontal Violence in Healthcare
Relias
SEPTEMBER 20, 2024
Horizontal violence is particularly problematic in nursing because of the high-stress, fast-paced work environments where teamwork and clear communication are crucial for patient care. More articles in this series What Is Lateral Violence in Nursing? What is horizontal violence?
Importance of Patient Communication and Comfort in Phlebotomy
Northwest Career College
JUNE 18, 2024
A phlebotomist does more than collect blood; they should also ensure the patient’s comfort during the process. The article examines the importance of these two aspects within phlebotomy and how they promote positive outcomes and patient satisfaction. These elements contribute to a more positive patient experience.
What Is Value-Based Healthcare and How Can It Help Your Facility?
Scrubs
AUGUST 5, 2023
Two common examples of this model include: Medical Homes: Patient-centered medical homes utilize a coordinated approach to care, in which the patient’s primary care provider will work with a team of providers and care specialists to facilitate better outcomes for the patient.
A true story of payer negotiations
Physicians Practice
JUNE 9, 2025
Reynolds Blog Article Physicians Practice Physicians Practice June 2025 Volume 3 Issue 3 Physicians navigate challenging payer negotiations, sharing success stories of securing approvals for innovative, cost-effective treatments.
Preparing for CERT Audits and Practicing Compliant Documentation
EvidenceCare
APRIL 16, 2024
From understanding the audit requirements to implementing technology for streamlined admission documentation , this article offers actionable strategies to ensure hospitals are well-prepared for the rigorous evaluation process. Breakdowns in tracking downgrades and denials can cause substantial financial losses.
Telehealth-As-Healthcare Is a Mainstream Expectation Among Consumers, J.D. Power Finds
Health Populi
OCTOBER 6, 2022
Consumers rank telehealth higher for patient satisfaction when they perceive clinicians spend sufficient time for quality care and when they provide clear and complete explanations to their medical issues. We are talking about omni-channel delivery, which integrates across communications channels based on patients’ preferences.
21 Tips for How to Improve the Patient Experience
Walker Info - Patient Experience
FEBRUARY 1, 2023
Remember: Patient Experience Is Not Patient Satisfaction People commonly think patient experience and patient satisfaction are synonymous. Patient experience focuses on perceptions whereas patient satisfaction deals with expectations. Include convenient options for patient rescheduling.
The Top 6 Common Patient Complaints: Strategies for Effective Responses
CollaborateMD
SEPTEMBER 13, 2024
By directly addressing these issues, you can provide patients with a better experience. In this article, we will help you understand this dynamic and complex problem. First, we’ll explain why patient feedback matters. Then, you’ll read about the most common patient complaints and our ideas for fixing them.
Mastering the Art of Virtual Patient Engagement: A Comprehensive Guide
Guideway Care
APRIL 23, 2024
Virtual patient engagement has emerged as a pivotal strategy, especially in the wake of the COVID-19 pandemic. This article aims to provide healthcare providers with actionable insights for enhancing virtual patient engagement. The Importance of Effective Communication Patient engagement thrives on robust communication.
athenaCommunicator: Is It a Good Fit for Your Practice?
Medical Advantage
MARCH 8, 2024
The platform is designed to not only enhance the patient experience but also streamline administrative tasks and boost the overall efficiency of your practice. athenahealth communicator’s diverse features include a web-based portal, automated messaging, and online scheduling.
Incorporating Patient Feedback to Improve Practice Productivity
CollaborateMD
DECEMBER 21, 2023
Understanding your patients’ experiences is crucial for driving service quality improvements. It also boosts patient satisfaction. You can also turn patient feedback into a powerful healthcare marketing tool. That’s what makes genuine feedback one of the most valuable things you can get from your patients.
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