Article and Patient Experience - Healthcare Support Central

Rehumanizing the Patient Experience

Minority Nurse

NOVEMBER 18, 2024

I’ve recently had the opportunity to spend a great deal of time as a patient, and from my perspective, the patient experience is often sadly lacking. Losing Touch In far too many provider-patient encounters, the art of communication is lost, seemingly forgotten in the rush of things to do.

Patient Experience

Patient Experience Discharges Physical Exams Acute Care

How pay-first and direct primary care models are reshaping practice finances and patient experience

Medical Economics

JUNE 25, 2025

By selecting the model that aligns with their patients’ needs and investing in clear communication, integrated technology and ongoing evaluation, practices can achieve both financial sustainability and a superior patient experience — ultimately strengthening the delivery of care in today’s ever‑evolving landscape.

Patient Experience

Patient Experience Billing Insurance Appointments

The vital role of patient feedback in enhancing quality of care

Health Prime

OCTOBER 31, 2024

Patient feedback plays an important role in the quest to achieve process improvement in medical practices. An article in the BMJ said that feedback on the patient’s experience, with the encouragement of the healthcare team to address identified problems, improves quality.

Patient Centered Care

Patient Centered Care Communication Patient Experience Patient Education

Webinars

How to Start Virtual Care the Right Way: A Proven Roadmap for 2025 and Beyond

MORE WEBINARS

11 tips for onboarding new practice staff

Physicians Practice

JULY 16, 2025

Reynolds Fact checked by Chris Mazzolini Blog Article Structured onboarding programs enhance job satisfaction and retention, boosting productivity and improving patient experience in medical practices. Use these field-tested strategies to give every new hire a clear runway to success.

Billing

Billing Communication Documentation Patient Experience

What is the Quadruple Aim of healthcare?

Mobius MD

NOVEMBER 26, 2024

The Triple Aim of healthcare refers to three goals: enhancing the patient experience, improving population health, and reducing costs. Enhancing the patient experience At its core, the Quadruple Aim is about improving patients’ lives. Who coined the term “Quadruple Aim”?

Documentation

Documentation Medical Assistant Patient Experience Patient Satisfaction

5 Insights from Healthcare Leaders at Nashville Healthcare Sessions

EvidenceCare

NOVEMBER 5, 2024

In this article, we’ll explore practical approaches to some of healthcare’s most pressing challenges – from preserving local care access while achieving system-wide efficiency, to implementing new technologies without disrupting critical operations. I think the word innovation is overused.

Best Practices

Best Practices Patient Experience Documentation Billing

Navigating the Shift to Value-Based Care: Investing in the Patient Experience

Relias

MAY 7, 2025

As a result, the healthcare industry is witnessing a pivotal shift from the traditional fee-for-service model toward a value-based care model, whose focus on patient outcomes aligns with an increased focus on patient experience.

Patient Experience

Patient Experience Patient Satisfaction Follow-Up Patient Safety

Phlebotomy Duties In Hospital

Phlebotomy Careers

JUNE 19, 2025

This‍ article ⁢explores the various responsibilities, practical tips, benefits, and insights‍ into the daily tasks involved in hospital-based phlebotomy. patient Satisfaction: Gentle, professional care improves patient ⁤experience and trust. What Are the Primary Phlebotomy Duties in Hospital?

Hospital

Hospital Sterilization Diagnostics Safety Compliance

What is P2 Management Minute?

Physicians Practice

JULY 15, 2025

Recent Videos Related Content Practice tip of the week: Starting an RPM program Physicians Practice Staff July 14th 2025 Article Your weekly dose of wisdom from the Physicians Practice experts. You can let him know at kreynolds@mjhlifesciences.com. 60: Strategic planning with Stephen A. 8 Fourth of July prep steps for your practice Keith A.

Billing

Billing Communication Documentation Patient Experience

5 Risk Control Considerations as Nurse Practitioners’ Scope of Practice Expands

Minority Nurse

NOVEMBER 12, 2024

Failure to do so could lead to malpractice claims if a patient experiences harm due to perceived negligence. As they take on greater responsibilities, NPs must have the necessary training, skills, and knowledge to provide safe and effective care. Retrieved from [link] National Council of State Boards of Nursing.

Documentation

Documentation Insurance Patient Care Continuing Education

Ep. 68: Hidden risks of prescribing GLP-1 drugs with Ericka L. Adler, J.D., of Roetzel & Andress

Physicians Practice

JUNE 9, 2025

Recent Videos Related Content Patient loyalty: Encourage them to keep coming back Neil Baum, MD June 6th 2025 Article Creating memorable patient experiences boosts loyalty and encourages repeat visits to your medical practice. 65: Patient autonomy with Jeffrey A. 65: Patient autonomy with Jeffrey A.

Billing

Billing Communication Documentation Insurance

P2 Management Minute: Reducing malpractice risk

Physicians Practice

JULY 21, 2025

Recent Videos Related Content Practice tip of the week: Improving physician engagement Physicians Practice Staff July 21st 2025 Article Your weekly dose of wisdom from the Physicians Practice experts. 74: From patient to president, with AMA President Bobby Mukkamala, M.D. Subscribe Now! 7 ways to keep your front desk happy Keith A.

Billing

Billing Communication Documentation Patient Experience

P2 Management Minute: Reducing patient wait times

Physicians Practice

JULY 15, 2025

Reynolds Fact checked by Chris Mazzolini Blog Video Discover three quick, high-impact strategies to streamline patient flow, boost staff efficiency and elevate the patient experience. How to counter medical misinformation and support engaged patients Lisa M. You can let him know at kreynolds@mjhlifesciences.com.

Billing

Billing Communication Documentation Appointments

Skills Of A Phlebotomist

Phlebotomy Careers

JULY 15, 2025

Introduction Phlebotomists play a critical role in healthcare, acting as the⁤ frontline professionals responsible for ⁤collecting blood samples necessary for diagnostics, transfusions, and research.their expertise directly⁣ impacts patient comfort, safety, and the accuracy of lab results. ⁣To

Problem Solving Skills

Problem Solving Skills Communication Sterilization Certification

Doctors, patients, insurers all frustrated with prior authorization, RFK Jr. and Dr. Oz say

Medical Economics

JUNE 23, 2025

If that procedure requires prior authorization at all, it should be done once, quickly, almost invisibly to the patient. He also emphasized the lack of standards of communication across health care, so interoperability and standardizing processes will dramatically change the patient experience.

Insurance

Insurance Medication Communication Scheduling

9 design tweaks to refresh your practice

Physicians Practice

JUNE 24, 2025

Reynolds Fact checked by Chris Mazzolini Blog Article Thoughtful design in medical practices enhance patient experience, boost staff productivity, and improve online reviews without major renovations. 65: Patient autonomy with Jeffrey A. Clarifying a patient’s misunderstanding of the HIPAA privacy rule Rachel V.

Diagnostics

Diagnostics Billing Communication HIPAA

9 zero-budget staff motivators that beat a pay raise

Physicians Practice

JUNE 6, 2025

Reynolds Fact checked by Chris Mazzolini Blog Article These nine cost-effective strategies can boost employee morale and retention in medical practices, addressing turnover without breaking the budget. If you oversee ED operations or billing, this article is your go-to resource. Turnover is eating medical practices alive.

Billing

Billing Diagnostics Communication Documentation

Are your patients satisfied?

Physicians Practice

JUNE 25, 2025

He has authored or co-authored over 250 articles that have appeared in peer-reviewed medical publications on various urologic topics as well as articles on practice management. Baum wrote the popular column, The Bottom Line, for Urology Times for more than 20 years. 70: The state of private practice with Paul Berggreen, M.D.,

Billing

Billing Communication Documentation Patient Experience

Proactive denial management: A revenue game changer for small practices

Medical Economics

JULY 8, 2025

Huddles/Rounds

Huddles/Rounds Follow-Up Medication Patient Experience

How to Grow a Telehealth Practice in NYC

Valant

JULY 23, 2025

Create a Great Patient Experience Telehealth treatment should offer an experience every bit as positive as in-person therapy. Remember to invest in solid hardware and a strong internet connection, because nothing kills the therapeutic moment like a frozen screen or choppy audio.

Documentation

Documentation HIPAA Communication Patient Records

How to Grow a Telehealth Practice in Los Angeles

Valant

JUNE 24, 2025

Creating Patient Experiences That Matter Consider accessibility from day one. Audio-only options, captioning tools, and call-in flexibility can help you serve patients who don’t have reliable internet or aren’t comfortable with technology. The opportunity is there. The need is real.

Documentation

Documentation HIPAA Scheduling Communication

Phlebotomy Training In Fresno CA

Phlebotomy Careers

JULY 20, 2025

Practical Tips‍ for Success in Phlebotomy Training Focus on Patient Care skills: Building rapport and maintaining a gentle approach enhances patient experience and safety. Phlebotomy offers an excellent⁣ pathway to enter the medical field, especially with comprehensive phlebotomy⁣ training⁤ in Fresno, ⁣CA.

Certification

Certification Continuing Education Diagnostics Patient Care

Enhancing patient outcomes by strengthening allergy evaluation in primary care settings

Medical Economics

JUNE 27, 2025

Related Videos Related Content Advertisement June 27th 2025 In a crisis of public health trust, patients still rely on their doctors June 21st 2025 The peril of relying on one person at your practice June 26th 2025 Safety starts with trust: Reassessing real-time location systems in health care June 16th 2025 Ep.

Tests

Tests Diagnostics Medication Appointments

Insurance companies vow to fix prior authorization process…again

Medical Economics

JUNE 23, 2025

The health care system remains fragmented and burdened by outdated manual processes, resulting in frustration for patients and providers alike. This is not the first time that AHIP members have committed to prior authorization reform.

Insurance

Insurance Patient Care Medication Care Plan

Top 4 Service Recovery Strategies for Turning Feedback Into Action

Relias

JUNE 3, 2025

Here are four best practices for effective service recovery, enabled by modern experience management strategies. Similar articles Top 4 Service Recovery Best Practices The Waiting Game: Turning Wait Time into a Positive Patient Experience 1.

Best Practices

Best Practices Follow-Up Discharges Patient Experience

Cassie is an AI receptionist — and possibly the future of front desk medicine

Medical Economics

JUNE 20, 2025

Reynolds Key Takeaways Cassie, an AI virtual receptionist, enhances patient interaction by understanding facial expressions and speaking over 100 languages, including American Sign Language. SHOW MORE Texas A&M and Humanate debut an emotionally intelligent AI assistant to ease clinic workloads. Its name is Cassie.

Medication

Medication Clinical Assistant Patient Care Patient Experience

Outsmarting out-of-pocket collection pains

Physicians Practice

JULY 15, 2025

Reynolds Blog Article Health care practices enhance revenue by collaborating with payers for digital out-of-pocket payments, improving cash flow and patient engagement. This decreases the potential for unnecessary friction in the patient experience. 9 ways to ensure you collect patient fees Keith A.

Billing

Billing Communication Documentation Collaboration

A decade of value-based care: Tammy Schaeffer, JD, RN

Medical Economics

JUNE 30, 2025

News All News Careers Legal Money Opinion Physicians Financial News Practice Management Technology Media Around the Practice Between The Lines Clinical Consult Expert Interviews Medical Economics Pulse Medical World News Off The Charts Podcasts Physician Report PrimaryView Slideshows Academy Conferences Conference Coverage Conference Listing Publications (..)

Medication

Medication Documentation Insurance Triage

How to understand the difference among potential buyers of your medical practice

Medical Economics

JUNE 25, 2025

Related Videos Related Content Advertisement June 25th 2025 How pay-first and direct primary care models are reshaping practice finances and patient experience June 21st 2025 The peril of relying on one person at your practice June 20th 2025 Medicare drug plans shift costs to patients under IRA June 9th 2025 Ep. Adler, J.D.,

Medication

Medication Hospital Patient Experience Clinic Management

Practice tip of the week: Improving the patient experience

Physicians Practice

JUNE 30, 2025

Reynolds Feature Article Your weekly dose of wisdom from the Physicians Practice experts. Reynolds Feature Article Your weekly dose of wisdom from the Physicians Practice experts. This April 2025 article on improving the patient experience gives this tip: 2. 65: Patient autonomy with Jeffrey A.

Patient Experience

Patient Experience Diagnostics Billing Communication

How to restore trust in the American health care system

Medical Economics

AUGUST 5, 2025

Innovations like virtual visits and AI technologies enhance patient engagement, communication, and proactive care, strengthening trust. Addressing patient safety concerns and engaging in candid conversations about treatment options are crucial for building trust and improving patient experiences.

Patient Safety

Patient Safety Patient Centered Care Collaboration Communication

Seamless Electronic Health Record Integration: The Key to a Streamlined Practice and Better Patient Outcomes

CollaborateMD

JUNE 20, 2025

With unified patient data, providers can collaborate more effectively and avoid miscommunication with less manual data entry, leading to greater continuity of care and better patient experiences. CollaborateMD’s customizable dashboards allow you to spot anomalies, track quality measures, and make data-backed decisions quickly.

Appointments

Appointments Billing Collaboration Patient Safety

Medical Professionals: Connecting with Patients on Digital Platforms

We Care Online

NOVEMBER 5, 2024

This article explores how medical professionals can effectively leverage digital platforms to foster stronger patient relationships and improve outcomes. By making health management as easy as tapping a screen, healthcare providers can help patients stay on top of their health in a proactive and convenient manner.

Medication

Medication Follow-Up Patient Satisfaction Appointments

Low-income patients face uphill battle when fighting health insurance denials, Umass research finds

Medical Economics

JULY 15, 2025

News All News Careers Legal Money Opinion Physicians Financial News Practice Management Technology Media Around the Practice Between The Lines Clinical Consult Expert Interviews Medical Economics Pulse Medical World News Off The Charts Podcasts Physician Report PrimaryView Slideshows Academy Conferences Conference Coverage Conference Listing Publications (..)

Insurance

Insurance Billing Medication Follow-Up

Bathrooms “R” Us

Physicians Practice

JUNE 27, 2025

Reynolds Blog Article The small details, like restroom cleanliness, shape patient perceptions and impact healthcare experiences in practices. That sends patients a message that the practice might be neglecting other details. Please share your stories for a future article at doctorwhiz@gmail.com.

Communication

Communication Billing Documentation HIPAA

6 AI features clinicians are actually using

Physicians Practice

JULY 30, 2025

Reynolds News Article AI isn’t just a buzzword anymore — it’s reshaping daily workflows inside medical practices. Clinicians are under increasing pressure to see more patients, handle complex care needs and stay compliant with ever‑changing regulations — all while managing mountains of documentation and administrative tasks.

Diagnostics

Diagnostics Billing Communication Documentation

Gait: The sixth vital sign that should be a routine part of primary care

Medical Economics

JUNE 20, 2025

Preventive steps — such as fall prevention programs, physical therapy and medication reviews — can be initiated before a patient experiences a serious event. Recognizing and tracking gait abnormalities allows primary care teams to detect disease earlier and intervene sooner.

Vital Signs

Vital Signs Billing Medication Follow-Up

Why providers should embrace AI in healthcare

Healthcare Dive - Practice Management

JUNE 9, 2025

Helping patients avoid chronic disease can also dramatically improve their quality of life for months or years to come. 4: AI Will Improve Your Patients’ Experience Patients today are tech-savvy and expect their healthcare to be able to keep up with a fast-paced world. You can unsubscribe at anytime.

Follow-Up

Follow-Up Medical Coding Care Plan Diagnostics

How to Evaluate Practice Management System Requirements for Your Healthcare Practice

CollaborateMD

MARCH 20, 2025

RELATED ARTICLE: 5 Ways Healthcare Technology Helps Improve Patient Engagement What is a Practice Management System? RELATED ARTICLE: EHR vs. Practice Management Software: What Are the Differences? An effective practice management system facilitates workflows, ensures compliance, and enhances patient experiences.

Appointments

Appointments Billing Scheduling HIPAA

Practice tip of the week: Improving physician engagement

Physicians Practice

JULY 21, 2025

Reynolds Feature Article Your weekly dose of wisdom from the Physicians Practice experts. Reynolds Feature Article Your weekly dose of wisdom from the Physicians Practice experts. In this January 2025 article on improving physician engagement, Katherine P. Subscribe Now! 7 ways to keep your front desk happy Keith A.

Diagnostics

Diagnostics Billing Communication Documentation

One Big Beautiful Bill Act offers practices new expansion opportunities

Physicians Practice

JULY 10, 2025

Reynolds Blog Article New tax provisions in the One Big Beautiful Bill Act empower medical practices to expand, enhance cash flow and simplify compliance for physicians. He has over 10 years of public accounting experience and provides tax consulting and compliance services to privately owned businesses and individuals.

Billing

Billing Communication Documentation Medication

Ep. 71: Agentic AI with Isaac Park of Keebler Health

Physicians Practice

JUNE 30, 2025

Recent Videos Related Content Texting from referral to recovery: A communication blueprint for total joint surgery Sean Roy Published: June 30th 2025 | Updated: June 30th 2025 Article Two-way text messaging enhances patient engagement and communication throughout the total joint replacement journey, ensuring better outcomes and support.

Diagnostics

Diagnostics Billing Communication Documentation

Decoding the biosimilar paradox: Policy reforms, increased transparency and patient education

Medical Economics

JULY 25, 2025

She is an advocate for an inclusive and authentic workplace culture and is passionate about staying close to the patient experience.

Patient Education

Patient Education Billing Medication Insurance

3 healthcare facility upgrades with measurable impacts

Healthcare Dive - Practice Management

JUNE 23, 2025

Component upgrades are also common to enhance serviceability with technology and improve the patient experience. For example, as recommended by The Joint Commission , medical-grade power strips should only be used in patient areas to prevent vital equipment from shutting off if the power strips are overloaded.

Hospital

Hospital Medical Coding Medication Patient Experience

Rehumanizing the Patient Experience

How pay-first and direct primary care models are reshaping practice finances and patient experience

Webinars

Trending Sources

The vital role of patient feedback in enhancing quality of care

Webinars

11 tips for onboarding new practice staff

What is the Quadruple Aim of healthcare?

5 Insights from Healthcare Leaders at Nashville Healthcare Sessions

Navigating the Shift to Value-Based Care: Investing in the Patient Experience

Phlebotomy Duties In Hospital

What is P2 Management Minute?

5 Risk Control Considerations as Nurse Practitioners’ Scope of Practice Expands

Ep. 68: Hidden risks of prescribing GLP-1 drugs with Ericka L. Adler, J.D., of Roetzel & Andress

P2 Management Minute: Reducing malpractice risk

P2 Management Minute: Reducing patient wait times

Skills Of A Phlebotomist

Doctors, patients, insurers all frustrated with prior authorization, RFK Jr. and Dr. Oz say

9 design tweaks to refresh your practice

9 zero-budget staff motivators that beat a pay raise

Are your patients satisfied?

Proactive denial management: A revenue game changer for small practices

How to Grow a Telehealth Practice in NYC

How to Grow a Telehealth Practice in Los Angeles

Phlebotomy Training In Fresno CA

Enhancing patient outcomes by strengthening allergy evaluation in primary care settings

Insurance companies vow to fix prior authorization process…again

Top 4 Service Recovery Strategies for Turning Feedback Into Action

Cassie is an AI receptionist — and possibly the future of front desk medicine

Outsmarting out-of-pocket collection pains

A decade of value-based care: Tammy Schaeffer, JD, RN

How to understand the difference among potential buyers of your medical practice

Practice tip of the week: Improving the patient experience

How to restore trust in the American health care system

Seamless Electronic Health Record Integration: The Key to a Streamlined Practice and Better Patient Outcomes

Medical Professionals: Connecting with Patients on Digital Platforms

Low-income patients face uphill battle when fighting health insurance denials, Umass research finds

Bathrooms “R” Us

6 AI features clinicians are actually using

Gait: The sixth vital sign that should be a routine part of primary care

Why providers should embrace AI in healthcare

How to Evaluate Practice Management System Requirements for Your Healthcare Practice

Practice tip of the week: Improving physician engagement

One Big Beautiful Bill Act offers practices new expansion opportunities

Ep. 71: Agentic AI with Isaac Park of Keebler Health

Decoding the biosimilar paradox: Policy reforms, increased transparency and patient education

3 healthcare facility upgrades with measurable impacts

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