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Insights from Digital Health Leaders at ViVE 2025

EvidenceCare

Dr. Wilcoxs journey into digital health started with a simple observation: patients in the post-anesthesia care unit were experiencing unnecessary delays in discharge, leading to longer hospital stays. Just one preventable hypoglycemia event can add $10,000 to $15,000 to a hospital bill, Messler noted.

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RAG in Healthcare: Your Complete Guide to Its Implementation

Arkenea

Unlike conventional AI models that rely solely on their training data, RAG combines the power of large language models with real time information retrieval from your organization’s specific databases and documents.

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Top 4 Service Recovery Strategies for Turning Feedback Into Action

Relias

Healthcare providers are no strangers to service challenges missed appointments, long wait times, communication breakdowns, or billing confusion are part of the everyday operational landscape. Relying solely on post-discharge surveys or online reviews means youre reacting too late. rude, confused, pain).

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Top 4 Service Recovery Best Practices

Relias

Healthcare providers are no strangers to service challenges missed appointments, long wait times, communication breakdowns, or billing confusion are part of the everyday operational landscape. Relying solely on post-discharge surveys or online reviews means youre reacting too late. rude, confused, pain).

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A ‘SEET’ at the Table: Managing the Four Drivers of Patient Experience

Walker Info - Patient Experience

In addition to direct encounters with doctors and nurses, document additional aspects of the journey like searching for a provider, setting appointments, navigating a healthcare campus, accessing follow-up records, paying a bill, or getting a prescription. No touchpoint is too small for inclusion.

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Preparing for CERT Audits and Practicing Compliant Documentation

EvidenceCare

This comprehensive guide provides hospital and revenue cycle leadership with vital insights on preparing for CERT audits and establishing processes for compliant documentation. This section delves into the specific criteria and expectations set by CERT audits, emphasizing the need for meticulous attention to detail and documentation accuracy.

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Upcoming ICD-10 Code Changes for October 1, 2024: What You Need to Know 

Health Prime

These 2025 ICD-10-CM updates are to be used for discharges and patient encounters from October 1, 2024, through September 30, 2025. These changes will impact medical billing, coding practices, and healthcare administration. Our team of experts is dedicated to ensuring that your practice stays ahead of the curve.

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