This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
Each a small but powerful gesture to ease the patients fear and transform the interaction into one of care and connection. This is patientexperience. Hospitals with higher patientexperience scores report a 161% better net margin than competitors with low scores. [1] Patientexperience influences provider loyalty.
Topics Access and Reimbursement Billing & Collections Coding & Documentation Finance Law & Malpractice MedMal by Coverys Patient Engagement & Communications Staffing & Salary Technology Media Video & Interviews Podcasts Medical World News Pearls Surveys Best States to Practice Great American Physician Survey Staff Salary Survey (..)
Failure to do so could lead to malpractice claims if a patientexperiences harm due to perceived negligence. If a patient suffers adverse outcomes and lacks documented informed consent, NPs could face liability claims for failing to provide adequate information. Documentation. Malpractice Insurance.
The Triple Aim of healthcare refers to three goals: enhancing the patientexperience, improving population health, and reducing costs. Enhancing the patientexperience At its core, the Quadruple Aim is about improving patients’ lives. The post What is the Quadruple Aim of healthcare?
Chaudry outlined how data lives in hundreds of siloed systems—EMRs, LIS, RIS, billing platforms, scheduling tools—and each has its own formats, definitions, and communication protocols. Clinical teams focus (rightly) on patient care, not perfect documentation. It’s hard, it’s resource intensive, and it’s exhausting.
Topics Access and Reimbursement Billing & Collections Coding & Documentation Finance Law & Malpractice MedMal by Coverys Patient Engagement & Communications Staffing & Salary Technology Media Video & Interviews Podcasts Medical World News Pearls Surveys Best States to Practice Great American Physician Survey Staff Salary Survey (..)
Topics Access and Reimbursement Billing & Collections Coding & Documentation Finance Law & Malpractice MedMal by Coverys Patient Engagement & Communications Staffing & Salary Technology Media Video & Interviews Podcasts Medical World News Pearls Surveys Best States to Practice Great American Physician Survey Staff Salary Survey (..)
68: Hidden risks of prescribing GLP-1 drugs with Ericka L. 68: Hidden risks of prescribing GLP-1 drugs with Ericka L. 68: Hidden risks of prescribing GLP-1 drugs with Ericka L. 68: Hidden risks of prescribing GLP-1 drugs with Ericka L. 68: Hidden risks of prescribing GLP-1 drugs with Ericka L.
Topics Access and Reimbursement Billing & Collections Coding & Documentation Finance Law & Malpractice MedMal by Coverys Patient Engagement & Communications Staffing & Salary Technology Media Video & Interviews Podcasts Medical World News Pearls Surveys Best States to Practice Great American Physician Survey Staff Salary Survey (..)
Tech solutions should address real operational challenges to improve both care delivery and patientexperience. “I What are the problems we have as an industry, and where can we leverage technology to make it easier for caregivers to deliver care and for patients to experience it?” I think the word innovation is overused.
71: Agentic AI with Isaac Park of Keebler Health June 30, 2025 By Austin Littrell Fact checked by Keith A. 71: Agentic AI with Isaac Park of Keebler Health June 30, 2025 By Austin Littrell Fact checked by Keith A. 71: Agentic AI with Isaac Park of Keebler Health June 30, 2025 By Austin Littrell Fact checked by Keith A.
The ROI comes when we take a comprehensive approachimproving patientexperience, allowing visitors to join remotely, and creating better working conditions for nurses. Whether its streamlining documentation or surfacing key insights, AI has the potential to make clinicians lives easier while improving patient care.
Topics Access and Reimbursement Billing & Collections Coding & Documentation Finance Law & Malpractice MedMal by Coverys Patient Engagement & Communications Staffing & Salary Technology Media Video & Interviews Podcasts Medical World News Pearls Surveys Best States to Practice Great American Physician Survey Staff Salary Survey (..)
He added that medical payers now require so much documentation related to patients that “it’s almost an arms race.” The AI is sold under the name Dragon Ambient Experience or DAX. Scott Smitherman, chief medical information officer at Providence Health. You could miss critical information.”
Topics Access and Reimbursement Billing & Collections Coding & Documentation Finance Law & Malpractice MedMal by Coverys Patient Engagement & Communications Staffing & Salary Technology Media Video & Interviews Podcasts Medical World News Pearls Surveys Best States to Practice Great American Physician Survey Staff Salary Survey (..)
The Los Angeles County Department of Public Health reports that approximately 1 in 5 adults in the area experience mental health challenges each year, with 3-4 percent experiencing a serious mental illness that may impact daily life. Some EHRs, such as Valant software, keep the telehealth experience easy for providers, too.
Long waits are a primary driver of patient dissatisfaction , so reducing patient wait times should be a priority for every practice. Reducing delays sets the tone for a better visit and enhances the patientexperience. The average patient wait time across specialties in U.S. cities is 20 minutes.
From electronic health records and clinical research papers to medical imaging reports and patientcommunications, the sheer volume of healthcare information grows exponentially each year. Data Silos : Different departments often use separate AI tools that can’t communicate or share insights across the organization.
The business case should quantify expected benefits including improved clinical efficiency, reduced documentation burden, enhanced patient safety through clinical decision support, and operational cost savings through workflow optimization. Clear communication helps manage expectations and reduces anxiety during the transition period.
By automating reminders for due payments, healthcare providers can ensure prompt collections, thereby improving the cash flow without negatively impacting the patientexperience. Advanced EHR systems optimize these processes through intelligent automation, real-time validation, and comprehensive integration with clinical documentation.
Healthcare providers are no strangers to service challenges missed appointments, long wait times, communication breakdowns, or billing confusion are part of the everyday operational landscape. But in a patient-first world, its not the mistake that defines your organization its how you recover from it. rude, confused, pain).
1, 2026, when a patient changes insurance companies during a course of treatment, the new plan will honor existing prior authorizations for benefit-equivalent in-network services as part of a 90-day transition period. This action is designed to help patients avoid delays and maintain continuity of care during insurance transitions.
Healthcare providers are no strangers to service challenges missed appointments, long wait times, communication breakdowns, or billing confusion are part of the everyday operational landscape. But in a patient-first world, its not the mistake that defines your organization its how you recover from it. rude, confused, pain).
Most older patients who had a telehealth visit perceived the quality of an office visit was higher (56%) and offered better communication opportunity with the clinician (54%). Among these visits, 76% were with a primary care provider, 32% with a specialty care provider, and 18% with a mental health provider, the study found.
Certainly, patient portals are crucial tools that facilitate seamless communication between healthcare providers and patients. According to a recent report , patient portals enhance patient engagement by enabling patients to access their electronic medical records (EMRs) and facilitating secure patient-provider communication.
High-quality communication skills are indispensable for healthcare professionals, particularly those in the positions of Dental Assistants, Medical Assistants, and Pharmacy Technicians. These professionals act as a vital link between patients and other healthcare providers, ensuring collaboration and coordination of care.
Verification of insurance benefits Verifying patients’ insurance coverage is a proactive measure that healthcare providers take before scheduled appointments. Additionally, clear communication of patient responsibilities, such as copays or deductibles, during scheduling promotes transparency.
This knowledge is essential for accurately handling patient records, insurance claims, and other healthcare-related documents. Medical administrative assistants must communicate effectively with medical professionals and patients, requiring a working knowledge of medical concepts.
Patient Interaction: Communication skills for anxiety management and difficult cases. legal and Ethical Considerations: Consent, patient privacy, and documentation. Improved Patient Care: Reduces discomfort and complications during blood draws, leading to better patientexperiences.
Patient Confidence & Comfort : Well-trained phlebotomists provide a better patientexperience, reducing anxiety and complications. Career Advancement : Quality training opens doors for specialized roles, supervisory positions, or further education.
Working with multiple patients at the same appointment affects everything from how you schedule sessions to how you take progress notes, and a system that runs smoothly makes for a better patientexperience. Create a marketing plan to notify existing patients and the community of your new treatment group(s).
Topics Access and Reimbursement Billing & Collections Coding & Documentation Finance Law & Malpractice MedMal by Coverys Patient Engagement & Communications Staffing & Salary Technology Media Video & Interviews Podcasts Medical World News Pearls Surveys Best States to Practice Great American Physician Survey Staff Salary Survey (..)
One of the best ways to save documentation time is to write your clinical notes faster. “But But could you complete EHR documentation 10% faster? Small documentation efficiency gains pay off quickly for clinicians, who often spend a quarter of their workday in the EHR. But I already write my clinical notes very quickly!”
Complete and accurate documentation is a crucial part of the therapy intake process. A patient’s medical history, presenting concerns, treatment preferences, and any relevant psychosocial factors should all be documented. The result is an organized patient intake process that instills confidence in your practice.
Topics Access and Reimbursement Billing & Collections Coding & Documentation Finance Law & Malpractice MedMal by Coverys Patient Engagement & Communications Staffing & Salary Technology Media Video & Interviews Podcasts Medical World News Pearls Surveys Best States to Practice Great American Physician Survey Staff Salary Survey (..)
Clinical documentation has become a significant source of professional dissatisfaction for doctors, who spend hours in the EHR daily. In addition, entering data during visits makes it harder for physicians to communicate empathetically with patients. Could AI medical scribes alleviate the burden of clinical documentation?
Improving patientexperience scores is a goal for many healthcare organizations — and for good reason. Patientexperience is directly tied to patient retention, reimbursement, and in many cases, better patient outcomes. Does patient satisfaction equal better health outcomes?
If your current EHR solution lacks capabilities such as treatment planning , clinical documentation , or integrated outcome measures , it may hinder your ability to deliver comprehensive and effective care. If your EHR system lacks interoperability or integration capabilities it can impede care coordination efforts.
Most doctors wish they could spend less time documenting care and more time providing it. Dictating clinical notes in the presence of your patients is a win-win: you maximize efficiency and repeat the treatment plan to the patient. In this way, patientcommunication doubles as documentation time.
3) high levels of collegiality and mutual trust At its base, quality patient care requires collaboration, and that collaboration cannot take place without high levels of trust-both in clinical judgment and behavior. Those standards evolve and improve as clinical medicine advances.
If your practice becomes disorganized during the switch, or if things like scheduling and accessing the patient portal become difficult for clients, it will impact the quality of care you deliver, and could ultimately cost you clients. Here are some key considerations for minimizing disruption for patients during an EHR switch.
It allows patients and providers to connect remotely, bridging geographical gaps and improving access to care. The concept of telemedicine dates back several decades, but recent advancements in digital communication hardware and software have revolutionized its implementation.
Some EHRs such as Valant let providers add patients to the waitlist directly from the scheduling feature, keeping the process fast and simple. Clinical Documentation Process Accurate and comprehensive clinical documentation is essential for high-quality behavioral health care.
We organize all of the trending information in your field so you don't have to. Join 5,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content