P2 Management Minute: Improving patient satisfaction
Physicians Practice
JULY 24, 2025
Reynolds Fact checked by Chris Mazzolini Blog Video Boost patient satisfaction in your medical practice with three proven strategies in this P2 Management Minute.
Communication Patient Satisfaction Scheduling 
5 issues in the check-in process that impact your medical practice
Health Prime
NOVEMBER 20, 2024
If it happens, errors or inefficiencies can lead to multiple problems, affecting patient satisfaction and your practice’s overall efficiency and financial health. Practices can begin to identify and implement targeted strategies to address them, improving patient satisfaction, operational efficiency, and financial stability.
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Is your practice ready to expand?
Physicians Practice
JULY 28, 2025
Each installment spotlights high-impact tactics—drawn from real-world best practices and expert insights—that administrators can apply the same day to boost efficiency, strengthen patient satisfaction, or elevate staff engagement. Record your own!
6 ways to develop the careers of medical practice employees
Physicians Practice
AUGUST 12, 2025
Q: What’s the link between staff development and patient care? Better-trained, more engaged employees deliver higher-quality service, improve patient satisfaction, and contribute to positive health outcomes. How can medical practices help employees grow their careers?
Are your patients happy?
Physicians Practice
AUGUST 11, 2025
Reynolds Fact checked by Chris Mazzolini Blog Video Boost patient satisfaction with three proven strategies in this quick P2 Management Minute. Here are three fast ways to boost patient satisfaction. Hey there folks, my name is Keith Reynolds, I’m the editor of Physicians Practice and this is the P2 Management Minute.
Reduce patient wait times with these tips
Mobius MD
DECEMBER 11, 2024
Gather patient information before the appointment One of the simplest ways to reduce patient wait times is by preventing delays at check-in. Does your office staff gather insurance information and patient history when scheduling? Are patients asked to complete the necessary forms before arrival?
Store and Forward Telehealth: 2025 Implementation Guide
Arkenea
AUGUST 10, 2025
Comprehensive Definition and Technology Overview Store and forward telehealth represents the transmission of patient health information and clinical data through secure electronic communication systems for later review by healthcare providers.
5 SMART Goals for Medical Assistants
Northwest Career College
APRIL 9, 2025
Enhance Patient Communication Good communication skills will help the Medical Assistant build trust and ensure patients understand their treatment plans. Improved listening and explaining increase patient comfort and support. Time-bound: I will strive to develop my communication skills in the next three months.
Medical Assistant
Phlebotomy Careers
JUNE 22, 2025
Skills and qualities of a Triumphant Medical Assistant To excel as a medical assistant , certain skills and personal qualities are essential.These include: Communication skills : Clear and compassionate communication with patients and team members. Organizational skills : managing multiple tasks efficiently.
Cutting wait times
Physicians Practice
JULY 31, 2025
Hey there folks, my name is Keith Reynolds, I’m the editor of Physicians Practice and for this P2 Management Minute here’s how to shrink patient wait times in three easy moves. Offer online self-scheduling Let patients book within preset rules—no more endless phone tags.
Simplify Patient Care and Reduce Administrative Tasks in One Unified Platform
CollaborateMD
JUNE 25, 2025
Once your practice reaches a certain size, juggling daily tasks like scheduling appointments, verifying insurance, managing patient communication, and ensuring accurate billing can become frustratingly complex and slow down operations. This keeps patients informed and reduces the administrative burden on your staff.
Setting your coders up for success
Physicians Practice
AUGUST 14, 2025
Cover dues, reimburse courses, and schedule protected study time. The payoff starts on day one: cleaner claims, fewer denials, faster cash. 2) Budget for continuous education and CEUs Coding rules change quarterly. Plan for it. Remember: AAPC requires 36 CEUs every two years per credential—more if your coder holds multiple.
Does your practice need a facelift?
Physicians Practice
AUGUST 5, 2025
Each installment spotlights high-impact tactics—drawn from real-world best practices and expert insights—that administrators can apply the same day to boost efficiency, strengthen patient satisfaction, or elevate staff engagement. Record your own!
Insights from Digital Health Leaders at ViVE 2025
EvidenceCare
MARCH 18, 2025
Huffman likened it to the presence of TVs in patient rooms: Theres not an ROI for a TV in a patient room, but its also an expectationsomething thats just necessary for the patient experience. For Dr. Aaron Wilcox, its surgical scheduling, a process still heavily reliant on human coordination.
P2 Management Minute: Reducing malpractice risk
Physicians Practice
JULY 21, 2025
Patients who feel heard, respected, and informed are less likely to pursue legal action. Next, prioritize clear, thorough communication. Provide patients with straightforward explanations and written visit summaries. Encourage clinicians to spend an extra moment listening, making eye contact, and summarizing each visit clearly.
5 issues in the check-in process that impact your medical practice
Health Prime
NOVEMBER 20, 2024
If it happens, errors or inefficiencies can lead to multiple problems, affecting patient satisfaction and your practice’s overall efficiency and financial health. Practices can begin to identify and implement targeted strategies to address them, improving patient satisfaction, operational efficiency, and financial stability.
Administrative Procedures for Dental Assistants: An Overview
Northwest Suburban College
DECEMBER 19, 2024
The instructors at Northwest Suburban College show students how to manage efficient scheduling because it is essential. Dental assistants coordinate appointments to prevent conflicts and minimize wait times, enhancing patient satisfaction. – Organization: Managing schedules, records, and supplies requires organization.
Keeping your practice staffed during the summer
Physicians Practice
AUGUST 12, 2025
Each installment spotlights high-impact tactics—drawn from real-world best practices and expert insights—that administrators can apply the same day to boost efficiency, strengthen patient satisfaction, or elevate staff engagement. Record your own!
P2 Management Minute: Reducing patient wait times
Physicians Practice
JULY 15, 2025
Each installment spotlights high-impact tactics—drawn from real-world best practices and expert insights—that administrators can apply the same day to boost efficiency, strengthen patient satisfaction, or elevate staff engagement. Record your own!
P2 Management Minute: Measuring practice staff performance
Physicians Practice
JULY 23, 2025
A dip in visits, or a pileup of unworked RVUs, flags scheduling chokepoints or understaffed roles before your revenue feels the hit. Next, measure encounters, work RVUs, or panel size per full-time equivalent. Compare your numbers to MGMA or specialty benchmarks each month. Finally, follow the money.
Phlebotomist Tech
Phlebotomy Careers
JULY 18, 2025
Flexible schedules : Opportunities for part-time, full-time, or evening shifts. Practical Tips for aspiring Phlebotomist Techs To excel in your phlebotomy career, consider these practical tips: Refine your communication skills : Comfort and reassurance help reduce patient discomfort.
EHR Revenue Cycle Management: A Massive Potential
Arkenea
JUNE 20, 2025
From patient scheduling and registration through denial management and appeals, we examine each component in detail, highlighting best practices, implementation strategies, and optimization opportunities that can drive significant improvements in financial performance and operational efficiency.
Phlebotomy Las Vegas
Phlebotomy Careers
JULY 25, 2025
Enhanced Patient Comfort: Experienced phlebotomists minimize discomfort and fear associated with blood draws. Convenience and Accessibility: Multiple locations and flexible scheduling offer easy access to services. Reputation and Reviews: Check online reviews or ask for referrals to gauge patient satisfaction.
Medical Professionals: Connecting with Patients on Digital Platforms
We Care Online
NOVEMBER 5, 2024
Source: Pixabay The Rise of Digital Healthcare Platforms With the widespread adoption of smartphones and internet access, patients are increasingly using digital tools to seek information, schedule appointments, and consult healthcare providers.
Safeguard your bottom line
Physicians Practice
JULY 29, 2025
Each installment spotlights high-impact tactics—drawn from real-world best practices and expert insights—that administrators can apply the same day to boost efficiency, strengthen patient satisfaction, or elevate staff engagement. Record your own!
Jobs For Phlebotomy
Phlebotomy Careers
JUNE 22, 2025
Develop excellent communication skills to make patients comfortable. Specializes in pediatric blood draws,gaining patient trust and improving care quality. Mike, Mobile Phlebotomist Launched his mobile blood draw service, serving elderly patients at home. Gain hands-on experience through internships or externships.
9 ways to stay sharp when summer fatigue sets in
Physicians Practice
JULY 8, 2025
Whether that means shifting office hours earlier to dodge triple-digit afternoons, scheduling a brisk team huddle to surface bottlenecks or prioritizing hydration and recovery time the way you’d prioritize a patient’s vitals, the payoff is the same: steady, sustainable performance.
Phlebotomy EKG
Phlebotomy Careers
JULY 29, 2025
Cost-effective: Reduces overall healthcare costs for patients and clinics. Streamlined workflow: Enables healthcare teams to manage higher patient volumes. Patient satisfaction: Less inconvenience and faster results improve the patient experience. Also, communicate clearly to keep the patient relaxed.”
P2 Management Minute: Keeping practice staff happy
Physicians Practice
JULY 25, 2025
Offer genuine scheduling flexibility Extra PTO, rotating early-out Fridays, or seasonal four-day weeks cost far less than recruiting replacements. Flexible schedules keep mid-career parents engaged, delay retirements, and inject an instant morale boost.
P2 Management Minute: Defeating payer denials
Physicians Practice
JULY 16, 2025
Each installment spotlights high-impact tactics—drawn from real-world best practices and expert insights—that administrators can apply the same day to boost efficiency, strengthen patient satisfaction, or elevate staff engagement. Record your own!
Staying positive when stress soars
Physicians Practice
AUGUST 7, 2025
Each installment spotlights high-impact tactics—drawn from real-world best practices and expert insights—that administrators can apply the same day to boost efficiency, strengthen patient satisfaction, or elevate staff engagement. Record your own!
Does your practice need to hire more staff?
Physicians Practice
AUGUST 4, 2025
Time to hire or redeploy a scheduler or Medical Assistant. Rising wait times Longer lobby waits and clogged phone lines scream ‘over-capacity.’ Track median in-office wait and the third-next-available appointment every month. Two straight quarters of increases? Chronic overtime FLSA rules make overtime a hidden tax. Pull payroll every cycle.
2025 Guide to Billing in Hospital Management Systems
Arkenea
JULY 23, 2025
These components must support ICD-10, CPT, and HCPCS coding systems while applying complex billing rules and fee schedules. HL7 FHIR has emerged as the standard for healthcare data exchange, enabling real-time bidirectional communication between billing systems and clinical applications.
EHR Interoperability: In-Depth Guide (2025 updated)
Arkenea
JUNE 9, 2025
Electronic Health Records, or EHR, are digital libraries that house invaluable patient medical history data. From clinical observations to diagnoses, medications, and immunization schedules, it’s all there, at a healthcare provider’s fingertips. Order-select for new prescription Patient-view for opening a new record 9.
RAG in Healthcare: Your Complete Guide to Its Implementation
Arkenea
JUNE 23, 2025
From electronic health records and clinical research papers to medical imaging reports and patient communications, the sheer volume of healthcare information grows exponentially each year. Data Silos : Different departments often use separate AI tools that can’t communicate or share insights across the organization.
How to restore trust in the American health care system
Medical Economics
AUGUST 5, 2025
Value-based care models prioritize patient outcomes, transparency, and collaboration, fostering trust and improving healthcare experiences. Innovations like virtual visits and AI technologies enhance patient engagement, communication, and proactive care, strengthening trust. Trust was at the heart of these discussions.
Practice tip of the week: Be an on-time physician
Physicians Practice
JUNE 16, 2025
Consider explaining to the patient what will happen during the first exam, such as x-rays or blood tests, or providing a urine specimen so that there are no surprises for the patient upon arrival. Click here to read the rest of the article and be sure to check back next week for another Tip of the Week!
Telehealth Analysis: The Pros & Cons
We Care Online
OCTOBER 28, 2024
With telehealth, scheduling follow-up appointments is more flexible, making it easier for patients to stay connected with their doctors and adhere to treatment plans. In addition, telehealth can facilitate more frequent communication between patients and providers, improving health outcomes.
Cost of EHR: A Complete Analysis (2025 Updated)
Arkenea
AUGUST 2, 2025
Most practices budget adequately for direct costs because vendors clearly communicate these figures during the sales process. Third-party system compatibility issues emerge when healthcare applications use different data standards or communication protocols.
How to Evaluate Practice Management System Requirements for Your Healthcare Practice
CollaborateMD
MARCH 20, 2025
It streamlines administrative tasks, offering tools to enhance operational efficiency and patient care. Here’s a breakdown of essential features of practice management systems : Patient Scheduling : Streamline efficient appointment booking while minimizing no-shows through automated reminders.
Stamping out payer denials
Physicians Practice
AUGUST 1, 2025
Standardize workflows, schedule self-audits, and keep staff education rolling so accuracy never slips. Audit for coding errors, train front-desk and coders, keep a friendly line to payer reps, and use claim-scrubbing tools to catch mistakes before they go out. Prevent the next one Stay current on ICD-10, CPT, and HCPCS updates.
18 Essential Patient Portal Features
Arkenea
AUGUST 12, 2025
Online Appointment Scheduling 2. A well-developed patient portal simplifies patient access to healthcare data while enabling seamless communication between patients and medical professionals. Core Patient Portal Features 1. Secure Messaging 3. E-Prescription and Refills 4. Payment Management 5.
Thinking of buying new tech for your practice?
Physicians Practice
AUGUST 6, 2025
Each installment spotlights high-impact tactics—drawn from real-world best practices and expert insights—that administrators can apply the same day to boost efficiency, strengthen patient satisfaction, or elevate staff engagement. Record your own!
What is Automation in Healthcare? A Guide to Streamlining Operations
CollaborateMD
MARCH 7, 2025
Some benefits of automation in healthcare include: Improving patient scheduling and lessening the load of clerical work. Getting paid more consistently Better patient retention and improved patient satisfaction. And, according to McKinsey, more individualized treatment equals greater patient satisfaction.
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