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Be A Fantastic Fixer

Top Practices

In the context of patient service, “conflict resolution” is nothing more than realizing you have a responsibility to understand and deal with your patient’s problem. Often, they will look to you to provide some value-added gesture that says, in a manner appropriate to the problem, “I want to make it up to you.”

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2025 Guide to Billing in Hospital Management Systems

Arkenea

Patients should be able to view statements, make payments, set up payment plans, and communicate with billing staff through the portal. Rejection and denial identification systems analyze claim responses and categorize denials by reason code, enabling prioritized follow-up based on financial impact and likelihood of successful appeal.

Billing 40
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Emotionally Intelligent Men Are Choosing Better Partners; Here’s Why

Forbes Healthcare

Chief Editor, Communications Strategist, and Executive Health Coach Follow Author Jun 16, 2025, 11:39pm EDT Share Save Comment Two young people are sitting on the riverbank in New York City. Forbes contributors publish independent expert analyses and insights.

Insurance 152
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5 Ways to Reduce Horizontal Violence in Healthcare

Relias

→ Reducing Workplace Violence in Nursing and Healthcare → Combating Workplace and Horizontal Violence in Healthcare → How to reduce horizontal violence in healthcare: 5 proven strategies The following strategies can help your organization eliminate and prevent horizontal violence.

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11 Steps to Implementing a DSP Peer Mentoring Program

Relias

By allowing your best DSPs to become peer mentors and giving them a modest pay raise, you provide a step up on the career ladder. Getting a DSP peer mentoring program up and running takes work and commitment from people at every level of your organization. Step 9: Pair up your mentors and mentees.

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What Is Lateral Violence in Nursing?

Relias

These implications can be physical, psychological, or structural, and include the following: Compromised physical health According to a recent study , individuals who experienced bullying in the workplace were 59% more likely to suffer adverse health effects as a result. I have observed and personally experienced violence between nurses.

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What’s new across Practice Index – April 2024 roundup

Practice Index

Catch up on anything you missed here. The website launched as the first peer-rated supplier directory for primary care in the UK, closely followed by the Practice Managers’ forum and the weekly email newsletter. Follow our journey so far… Read more Practice funding rise - An affordable and acceptable uplift?