Relias

JANUARY 30, 2024

Improving patient experience scores is a goal for many healthcare organizations — and for good reason. Patient experience is directly tied to patient retention, reimbursement, and in many cases, better patient outcomes. Does patient satisfaction equal better health outcomes?

Patient Satisfaction 52

Patient Satisfaction Patient Experience Scheduling Appointments 52

Northwest Suburban College

SEPTEMBER 6, 2024

However, it’s crucial not to overlook the importance of non-technical or “soft” skills that significantly contribute to creating exceptional patient experiences. Conclusion Soft skills are key to creating positive patient experiences and delivering holistic patient care.

Medical Assistant 52

Medical Assistant Patient Experience Medication Continuing Education 52

Northwest Career College

MARCH 1, 2024

If so, you’ve probably heard about continuing education and may wonder why it is such a big deal. Even though the modern medical industry has been around for decades, it continues to evolve rapidly. Continuing education helps you stay sharp, up-to-date, and ahead of the game in the fast-paced world of healthcare.

Medical Administrative Assistant 40

Medical Administrative Assistant Continuing Education Medication Patient Satisfaction 40

ACI Medical & Dental School

AUGUST 8, 2024

Their responsibilities extend beyond assisting dentists during procedures; they also manage administrative tasks, patient care, and ensure the office complies with health regulations. This multifaceted role is vital for delivering high-quality dental care and creating a positive patient experience.

Sterilization 52

Sterilization Follow-Up Vital Signs Appointments 52

Northwest Career College

AUGUST 1, 2024

Whether resolving disputes with patients over billing schedule conflicts or just plain old complaint handling, keeping quiet and answering the problem is essential. Proper training for such scenarios will enhance patient satisfaction and trust in the practice. Are you interested in becoming a dental administrative assistant ?

Customer Service 40

Customer Service Communication Patient Satisfaction Continuing Education 40