Customer Service Follow-Up Patient Satisfaction 
Physicians Practice
AUGUST 11, 2025
Reynolds Fact checked by Chris Mazzolini Blog Video Boost patient satisfaction with three proven strategies in this quick P2 Management Minute. Here are three fast ways to boost patient satisfaction. Here are three fast ways to boost patient satisfaction.
Health Populi
OCTOBER 5, 2020
Power, Telehealth Patient Satisfaction Surges During Pandemic but Barriers to Access Persist. Across all providers, AmWell scored highest at 885, followed by Doctor on Demand with 879 points. Cigna, the highest-scoring payer-backed telehealth organization, racked up 874 points on the 1,000-point scale. In the study, J.D.
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Northwest Career College
MAY 27, 2024
As a Dental Administrative Assistant, your role ensures every clinic patient has an excellent customer service experience. In addition to properly preparing for upcoming patient visits, you must effectively follow up with patients after their appointments.
MedicalGPS
SEPTEMBER 7, 2022
Endeavor for Excellence: Step 4 – Establish Performance Baselines If you have been following along for the redeployment of MedicalGPS’ service improvement program, this week we move into Step #4 — establishing baseline performance measures. If not, there is no need to reinvent the wheel and attempt to start from scratch.
Northwest Career College
AUGUST 1, 2024
The Role of the Front Desk The front desk is the most frequent contact point for patients visiting a dental practice, forming an essential part of their experience. Customer service and communication skills, bundled with organizational skills, go a long way in helping a practice run smoothly.
MedicalGPS
SEPTEMBER 29, 2022
As patients arrive at your practice and enter your check-in area, are receptionists at your practice in the habit of looking up from their computers and greeting the patient as they approach, even before the patient completes the last few steps of their journey to the check-in counter? Eye Contact.
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