Scrubs

APRIL 9, 2023

The healthcare industry is transforming with the introduction of ChatGPT, an AI-powered chatbot that enables medical professionals and hospitals to streamline their workflow and provide better patient care. What can ChatGPT do?

Follow-Up 130

Follow-Up Customer Service Appointments Scheduling 130

MedicalGPS

NOVEMBER 9, 2022

You can use our Quality Assurance Observation Checklist and the guidance in the video below to quantitatively and easily observe the front-line support staff at your medical practice to identify opportunities and celebrate exemplary customer service and patient care.

Customer Service 95

Customer Service Huddles/Rounds Patient Experience Communication 95

Northwest Career College

MAY 27, 2024

As a Dental Administrative Assistant, your role ensures every clinic patient has an excellent customer service experience. In addition to properly preparing for upcoming patient visits, you must effectively follow up with patients after their appointments.

Follow-Up 40

Follow-Up Patient Care Patient Satisfaction Appointments 40

Northwest Suburban College

JUNE 14, 2024

In today’s rapidly-evolving health care landscape, the scope of a Pharmacy Technician’s duties has expanded to encompass various aspects of medication management and patient care, making their contributions more crucial than ever.

Customer Service 52

Customer Service Patient Safety Teamwork Insurance 52

Northwest Suburban College

APRIL 18, 2024

Our Pharmacy Technician program covers various aspects of the profession, such as drug classification, dosage calculations, and patient care. As a result, our graduates possess a deep understanding of the principles and practices needed to provide top-quality pharmaceutical care to patients.

Long Term Care 52

Long Term Care Certification Customer Service Patient Care 52

Northwest Suburban College

MARCH 22, 2024

As integral members of the pharmaceutical care team, these skilled professionals combine a deep understanding of medication procedures, strong organizational skills, and excellent communication abilities to ensure seamless operations within the pharmacy.

Long Term Care 52

Long Term Care Customer Service Hospital Huddles/Rounds 52

MedicalGPS

OCTOBER 5, 2022

Whether it is the provider, nurse, or front desk staff, simply engaging the patient in a discussion can create a personal connection, improve patient experience, and potentially disclose helpful information that could assist in treatment. Focus on the Patient.

Communication 96

Communication Patient Experience Critical Thinking Patient Satisfaction 96

Northwest Career College

MAY 9, 2024

Medical Administrative Assistants (MAAs) play a crucial role in the daily operations of healthcare administration, ensuring effective communication and patient care. Medical administrative assistants are also responsible for greeting patients, answering phones, and assisting with other general office duties as needed.

Medical Administrative Assistant 40

Medical Administrative Assistant Medical Terminology Medication Customer Service 40

Bell-Brown Medical Institute

APRIL 15, 2022

This person not only has extensive knowledge in all areas related to patient care and documentation maintenance. Some of these include having fantastic customer service skills, being detail-oriented with every task they undertake for clients or employers alike–and most importantly?

Medical Assistant 52

Medical Assistant Medication Certification Customer Service 52

Arkenea

JULY 5, 2024

How do you see the role of technology evolving in patient care over the next decade? I anticipate technology will increasingly empower patients to participate actively in their health journey. We’ll see a shift from reactive care to proactive, preventive approaches. Connect with him on LinkedIn here.

Vital Signs 52

Vital Signs Customer Service Communication Diagnostics 52

MedCerts

MARCH 29, 2024

Administered by the National Healthcareer Association (NHA) , the NHA medical assistant certification exam is designed to validate the knowledge and skills necessary for health care professionals to perform effectively in a medical assisting role. Highly recommend for the content and customer service is top notch.

Medical Assistant 52

Medical Assistant Medication Medical Terminology Tests 52

We Care Online

OCTOBER 24, 2024

Your front desk team may struggle to offer the best customer service to every patient that arrives in your clinic if they’re constantly answering the phone. It’s important that every patient receives a friendly welcome when they enter the clinic and that they’re checked in quickly and efficiently for their appointment.

Huddles/Rounds 52

Huddles/Rounds Appointments Patient Experience Scheduling 52

MedAssistantEDU.org

SEPTEMBER 16, 2021

NHA CCMA examination has questions from the seven domains to test the skills and knowledge of a medical assistant.

Medical Assistant 40

Medical Assistant Certification Tests Customer Service 40

Accepted Blog

JUNE 24, 2024

If you instead said that you “changed the sheets immediately after patients were discharged to ensure swift turnaround time and help meet patient care needs,” that demonstrates how you think ahead, take initiative, and support the work of the team and the hospital, as well as its patients.

Admissions 40

Admissions Customer Service Discharges Hospital 40

Accepted Blog

SEPTEMBER 17, 2024

There’s this synthesis of two that improves patient care. Then that’s why the third year is there, so you can appreciate this is how medicine advances, this is how patient care improves. You have to do critical care and you have your away rotations and those sorts of things. 5:37] Correct.

Admissions 52

Admissions Medication Follow-Up Hospital 52

CareerStep

DECEMBER 10, 2024

Pharmacy technician A pharmacy technician supports pharmacists by managing prescription preparations, handling inventory, and delivering customer service in both clinical and retail settings. Their dual expertise in patient care and office management allows facilities to operate efficiently.

Sterilization 52

Sterilization Long Term Care Certification Medical Assistant 52

Accepted Blog

AUGUST 12, 2024

clothing or food drives, fundraising for public education, K-12 outreach, providing tutoring to youths experiencing homelessness, and social work) Customer service (e.g., positions in retail, restaurant, sales, hospitality, and technical support) Health care administration (e.g.,

Admissions 52

Admissions Follow-Up Medication Communication 52

We Care Online

OCTOBER 9, 2024

Customer Service: They interact with patients, answer questions about medications, and assist with over-the-counter products. Meaningful Work: Pharmacy Technicians play a crucial role in patient care.

Customer Service 52

Customer Service Medication Certification Hospital 52