Northwest Career College

DECEMBER 18, 2024

Providing good customer service is critical to doing your job well. Why is customer service so important? It helps build trust with patients, makes their visit more pleasant, and ensures the office runs smoothly. Warm Greetings to Patients First impressions do count. Take a moment to smile and say hello.

Medical Administrative Assistant 40

Medical Administrative Assistant Customer Service Medication Appointments 40

Prism Career Institute

JULY 8, 2025

Job Roles for Medical Assistants Medical assistants help run healthcare facilities by taking care of documentation, updating patient records, collecting samples for lab testing, aiding in exams and treatments, assisting with diagnostics, and more. It is an essential skill required in many healthcare settings and roles.

Medical Assistant 52

Medical Assistant Medication Certification Diagnostics 52

Northwest Career College

MAY 25, 2025

This entails managing appointments, handling patient records, and ensuring everything runs on time. You must monitor patient schedules, file documents appropriately, and communicate effectively with the dental staff. You’ll also need to keep the front office clean and ready for the patients.

Customer Service 40

Customer Service Billing Scheduling Appointments 40

Northwest Career College

APRIL 23, 2025

Most of their tasks involve handling patient records and managing insurance claims to ensure smooth dentist scheduling. These require strong organizational skills and attention to detail; minor errors could create problems in patient care or billing.

Administrative Work 40

Administrative Work Patient Records Scheduling Billing 40

Northwest Career College

MAY 9, 2024

They are responsible for ensuring the smooth operation of the facility by performing tasks such as scheduling appointments, managing patient records, processing billing and insurance, handling correspondence, and maintaining office supplies. This role demands high multitasking abilities, accuracy, and prioritization skills.

Medical Administrative Assistant 40

Medical Administrative Assistant Medical Terminology Medication Customer Service 40

Northwest Career College

AUGUST 1, 2024

The Role of the Front Desk The front desk is the most frequent contact point for patients visiting a dental practice, forming an essential part of their experience. Customer service and communication skills, bundled with organizational skills, go a long way in helping a practice run smoothly.

Customer Service 40

Customer Service Communication Patient Satisfaction Continuing Education 40

Northwest Suburban College

APRIL 11, 2024

Their primary responsibilities include processing and dispensing prescriptions, managing inventory, maintaining patient records, and providing exceptional customer service.

Patient Safety 52

Patient Safety Patient Records Long Term Care Communication 52