Relias

MAY 7, 2025

As a result, the healthcare industry is witnessing a pivotal shift from the traditional fee-for-service model toward a value-based care model, whose focus on patient outcomes aligns with an increased focus on patient experience.

Patient Experience 40

Patient Experience Patient Satisfaction Follow-Up Patient Safety 40

EvidenceCare

JUNE 18, 2025

Clinical teams focus (rightly) on patient care, not perfect documentation. And some benefits, like improving staff experience, are just the cost of doing business.” So much of the value in digital health is felt in reduced frustration, better team collaboration, and safer patient experiences.

Hospital 130

Hospital Collaboration Documentation Patient Experience 130

Physicians Practice

JUNE 9, 2025

Off-Label Use Legal Concerns (00:02:49)** Explains legal concerns with off-label prescribing and how to mitigate risks through documentation and informed consent. 68: Hidden risks of prescribing GLP-1 drugs with Ericka L. 68: Hidden risks of prescribing GLP-1 drugs with Ericka L. Transform interactions into lasting connections.

Billing 52

Billing Communication Documentation Insurance 52

EvidenceCare

NOVEMBER 5, 2024

Tech solutions should address real operational challenges to improve both care delivery and patient experience. “I What are the problems we have as an industry, and where can we leverage technology to make it easier for caregivers to deliver care and for patients to experience it?” I think the word innovation is overused.

Best Practices 130

Best Practices Documentation Patient Experience Billing 130

Physicians Practice

JUNE 24, 2025

Reynolds Fact checked by Chris Mazzolini Blog Article Thoughtful design in medical practices enhance patient experience, boost staff productivity, and improve online reviews without major renovations. First impressions in medicine form long before anyone touches a stethoscope.

Diagnostics 52

Diagnostics Billing Communication Documentation 52

Physicians Practice

JUNE 25, 2025

Reynolds June 24th 2025 Article Thoughtful design in medical practices enhance patient experience, boost staff productivity, and improve online reviews without major renovations. Recent Videos Related Content 9 design tweaks to refresh your practice Keith A. 70: The state of private practice with Paul Berggreen, M.D.,

Billing 52

Billing Communication Documentation Medication 52

Relias

APRIL 28, 2022

Your staff should know how to handle every element in the process accurately and efficiently, starting when a patient first accesses the system and ending when the account is paid. How Clinical Documentation Integrity Affects Revenue. CDI Affects More Than Financial Health. How CDI Affects Your Organization’s Quality of Care.

Documentation 52

Documentation Hospital Patient Experience Billing 52

Physicians Practice

JUNE 6, 2025

Recent Videos Related Content Patient loyalty: Encourage them to keep coming back Neil Baum, MD June 6th 2025 Article Creating memorable patient experiences boosts loyalty and encourages repeat visits to your medical practice. Below are nine no-cost tactics to lift morale today and retention tomorrow.

Billing 52

Billing Diagnostics Communication Documentation 52

Scrubs

MARCH 21, 2023

He added that medical payers now require so much documentation related to patients that “it’s almost an arms race.” The AI is sold under the name Dragon Ambient Experience or DAX. “Nobody went into medicine to write notes or fill out insurance authorization forms,” said J. You could miss critical information.”

Hospital 264

Hospital Follow-Up Appointments Documentation 264

EvidenceCare

MARCH 18, 2025

The ROI comes when we take a comprehensive approachimproving patient experience, allowing visitors to join remotely, and creating better working conditions for nurses. Whether its streamlining documentation or surfacing key insights, AI has the potential to make clinicians lives easier while improving patient care.

Discharges 130

Discharges Hospital Appointments Patient Safety 130

Valant

JUNE 24, 2025

The Los Angeles County Department of Public Health reports that approximately 1 in 5 adults in the area experience mental health challenges each year, with 3-4 percent experiencing a serious mental illness that may impact daily life. Some EHRs, such as Valant software, keep the telehealth experience easy for providers, too.

Documentation 52

Documentation HIPAA Scheduling Communication 52

Physicians Practice

JUNE 30, 2025

AI in Staffing and Documentation (00:11:32) Explores AI’s role in automating scheduling and its success in clinical documentation (ambient scribing). Future Steps in Documentation and Efficiency (00:13:49) Considers whether agent AI can further automate tasks like billing and multi-step processes.

Diagnostics 52

Diagnostics Billing Communication Documentation 52

Arkenea

JUNE 20, 2025

By automating reminders for due payments, healthcare providers can ensure prompt collections, thereby improving the cash flow without negatively impacting the patient experience. Advanced EHR systems optimize these processes through intelligent automation, real-time validation, and comprehensive integration with clinical documentation.

Documentation 52

Documentation Billing Scheduling Insurance 52

Phlebotomy Careers

JUNE 19, 2025

Core responsibilities of⁣ Hospital Phlebotomists Patient Identification and⁤ Interaction: Confirm patient identity through⁢ multiple ‍identifiers and explain‌ the‍ procedure clearly to alleviate anxiety. patient Satisfaction: Gentle, professional care improves patient ⁤experience and trust.

Hospital 40

Hospital Sterilization Diagnostics Documentation 40

Arkenea

JUNE 23, 2025

Unlike conventional AI models that rely solely on their training data, RAG combines the power of large language models with real time information retrieval from your organization’s specific databases and documents.

Documentation 52

Documentation HIPAA Discharges Medical Coding 52

Physicians Practice

JUNE 27, 2025

That sends patients a message that the practice might be neglecting other details. The BE concept also extends beyond restrooms.

Communication 52

Communication Billing Documentation HIPAA 52

Mobius MD

DECEMBER 11, 2024

Long waits are a primary driver of patient dissatisfaction , so reducing patient wait times should be a priority for every practice. Reducing delays sets the tone for a better visit and enhances the patient experience. The average patient wait time across specialties in U.S. cities is 20 minutes.

Patient Satisfaction 52

Patient Satisfaction Appointments Medical History Patient Experience 52

Health Prime

MARCH 21, 2024

These reminders not only help reduce the number of no-shows but also contribute to improved patient engagement and satisfaction. Moreover, this commitment to accuracy in coding and documentation supports a smooth transition from patient care to the billing process.

Medication 105

Medication Billing Follow-Up Appointments 105

Practice Index

FEBRUARY 6, 2025

While the document sets out a vision for integrated, community-focused care, it provides little in the way of clear guidance for GP practices, leaving them uncertain about how they fit into the evolving system. The publication of the Neighbourhood Health Guidelines for 2025/26 has once again left general practice in the dark.

Admissions 64

Admissions Follow-Up Appointments Collaboration 64

Medical Economics

JUNE 23, 2025

In 2027, at least 80% of electronic prior authorization approvals (with all needed clinical documentation) will be answered in real-time. Ensuring Medical Review of Non-Approved Requests. “The health care system remains fragmented and burdened by outdated manual processes, resulting in frustration for patients and providers alike.

Insurance 94

Insurance Patient Care Medication Care Plan 94

Relias

JUNE 3, 2025

Here are four best practices for effective service recovery, enabled by modern experience management strategies. Similar articles Top 4 Service Recovery Best Practices The Waiting Game: Turning Wait Time into a Positive Patient Experience 1. rude, confused, pain). But alerts are only useful if staff know what to do with them.

Best Practices 40

Best Practices Follow-Up Discharges Patient Experience 40

Health Populi

FEBRUARY 27, 2024

The aspirational document sets out the mission that “every individual deserves the right to obtain health care that is comprehensive, equitable and compassionate.” Kudos to NABIP for developing this document and taking a leadership position in supporting health care as a civil right for all consumers, emerging as health citizens, in America.

Billing 141

Billing Insurance HIPAA Hospital 141

Medical Economics

JUNE 27, 2025

Since symptoms can overlap or be nonspecific, getting the patient’s detailed history helps clinicians ensure that they have clear documentation.

Tests 52

Tests Diagnostics Medication Insurance 52

Health Populi

JULY 23, 2020

One of the public health hallmarks of the pandemic era has been stress, documented by the American Psychological Association’s Stress in America survey. That further enhances patient experience, and further enables the patient to self-manage care at home where it’s safe, hygienic, and risk-managed.

Patient Experience 136

Patient Experience Documentation Hospital Medication 136

Medical Economics

JUNE 30, 2025

So as they come out and they're really learning that, it really turns care and documentation on its head. The great thing is it aligns with what the physicians want to do, which is take care of the patient. What is the risk of the patients that you're treating? Do you have mostly older adults?

Medication 52

Medication Documentation Insurance Triage 52

Relias

MAY 19, 2025

Set clear response protocols Experience management platforms allow you to set alerts based on low scores or flagged keywords (e.g., Establish clear workflows that outline who receives alerts, who follows up, and how to document resolution efforts. rude, confused, pain). But alerts are only useful if staff know what to do with them.

Best Practices 40

Best Practices Follow-Up Discharges Communication 40

Valant

AUGUST 20, 2024

Working with multiple patients at the same appointment affects everything from how you schedule sessions to how you take progress notes, and a system that runs smoothly makes for a better patient experience. Create a marketing plan to notify existing patients and the community of your new treatment group(s).

Billing 105

Billing Documentation Scheduling Appointments 105

Scrubs

NOVEMBER 2, 2023

This knowledge is essential for accurately handling patient records, insurance claims, and other healthcare-related documents. Medical administrative assistants must communicate effectively with medical professionals and patients, requiring a working knowledge of medical concepts.

Medical Assistant 147

Medical Assistant Medical Administrative Assistant Medication Medical Terminology 147

Mobius MD

AUGUST 2, 2024

One of the best ways to save documentation time is to write your clinical notes faster. “But But could you complete EHR documentation 10% faster? Small documentation efficiency gains pay off quickly for clinicians, who often spend a quarter of their workday in the EHR. But I already write my clinical notes very quickly!”

Documentation 52

Documentation Follow-Up Patient Experience Medication 52

Medical Economics

JULY 8, 2025

If coding errors trace back to thin documentation, update clinical templates and review the fix with providers during a quick huddle. Build front-end safety nets Every denial tells you where your workflow broke down, so use that insight while it’s still fresh. You don’t need long training to make this work.

Huddles/Rounds 52

Huddles/Rounds Follow-Up Medication Patient Experience 52

The Healthcare Blog

MARCH 31, 2025

Yet, they continue to frustrate clinicians with poor UI/UX and largely fulfill a primary role as a system of record to document claims submissions. Recent technological and business trends have begun transforming healthcare into a more unified and integrated experience: HITECH (in the U.S.)

Patient Service Coordinator 67

Patient Service Coordinator Documentation Hospital Patient Experience 67

Mobius MD

MARCH 20, 2024

Clinical documentation has become a significant source of professional dissatisfaction for doctors, who spend hours in the EHR daily. In addition, entering data during visits makes it harder for physicians to communicate empathetically with patients. Could AI medical scribes alleviate the burden of clinical documentation?

Medication 59

Medication Documentation Patient Experience Communication 59

Phlebotomy Careers

JUNE 28, 2025

Patient Confidence ⁣& Comfort : Well-trained phlebotomists ‍provide a better patient experience, reducing anxiety and complications. Career Advancement : Quality training opens doors for⁣ specialized ⁣roles, supervisory positions, or further education.

Certification 40

Certification Scheduling Best Practices Hospital 40

Phlebotomy Careers

JUNE 22, 2025

Patient Interaction: Communication skills for anxiety management and difficult ‍cases. legal and Ethical Considerations: Consent, patient privacy, and documentation. Improved Patient Care: Reduces discomfort and complications during blood draws, leading to​ better patient experiences.

Certification 40

Certification Sterilization Tests Communication 40

EvidenceCare

MAY 29, 2024

The Patient Experience Work Group had ninety-five members, which seemed like a lot to Epic. Additionally, they are exploring solutions for computer-assisted physician documentation (CAPD) that uses AI to help physicians create more accurate and comprehensive clinical documentation.

Collaboration 130

Collaboration Documentation Discharges Medical History 130

Health Populi

AUGUST 25, 2020

In my new book on Health Citizenship , to be published in September 2020, I document the growing ethos among many health consumers I coin as the “fear of going out” — the opposite life-flow to some peoples’ “fear of missing out,” or FOMO.

Follow-Up 171

Follow-Up Physical Exams Communication Hospital 171

Health Prime

MAY 23, 2025

Thats because of the intricate documentation requirements, nuanced coding, and variable payer rules that often lead to delayed or denied payments if not handled correctly. Create a detailed anesthesia record that documents time, services, and events. The good news?

Billing 52

Billing Documentation Patient Experience Patient Satisfaction 52