EvidenceCare

JUNE 18, 2025

Clinical teams focus (rightly) on patient care, not perfect documentation. And some benefits, like improving staff experience, are just the cost of doing business.” So much of the value in digital health is felt in reduced frustration, better team collaboration, and safer patient experiences.

Hospital 130

Hospital Collaboration Patient Experience Documentation 130

Physicians Practice

JULY 21, 2025

And if an adverse event occurs, address it promptly and empathetically—patients appreciate honesty and transparency. Finally, document everything in real time. Train your staff to document thoroughly, avoid excessive reliance on EHR templates, and regularly review your practice's documentation standards.

Billing 52

Billing Communication Documentation Patient Experience 52

Relias

MAY 7, 2025

As a result, the healthcare industry is witnessing a pivotal shift from the traditional fee-for-service model toward a value-based care model, whose focus on patient outcomes aligns with an increased focus on patient experience.

Patient Experience 40

Patient Experience Patient Satisfaction Follow-Up Patient Safety 40

Physicians Practice

JUNE 9, 2025

Off-Label Use Legal Concerns (00:02:49)** Explains legal concerns with off-label prescribing and how to mitigate risks through documentation and informed consent. 68: Hidden risks of prescribing GLP-1 drugs with Ericka L. 68: Hidden risks of prescribing GLP-1 drugs with Ericka L. Transform interactions into lasting connections.

Billing 52

Billing Communication Documentation Insurance 52

Mobius MD

DECEMBER 11, 2024

Long waits are a primary driver of patient dissatisfaction , so reducing patient wait times should be a priority for every practice. Reducing delays sets the tone for a better visit and enhances the patient experience. The average patient wait time across specialties in U.S. cities is 20 minutes.

Patient Satisfaction 52

Patient Satisfaction Appointments Medical History Patient Experience 52

Physicians Practice

JULY 15, 2025

Practice tip of the week: Improving the patient experience Physicians Practice Staff June 30th 2025 Article Your weekly dose of wisdom from the Physicians Practice experts.

Billing 52

Billing Communication Documentation Patient Experience 52

Physicians Practice

JULY 15, 2025

Reynolds Fact checked by Chris Mazzolini Blog Video Discover three quick, high-impact strategies to streamline patient flow, boost staff efficiency and elevate the patient experience.

Billing 52

Billing Communication Documentation Appointments 52

Valant

JUNE 24, 2025

The Los Angeles County Department of Public Health reports that approximately 1 in 5 adults in the area experience mental health challenges each year, with 3-4 percent experiencing a serious mental illness that may impact daily life. Some EHRs, such as Valant software, keep the telehealth experience easy for providers, too.

Documentation 52

Documentation HIPAA Scheduling Communication 52

Physicians Practice

JUNE 24, 2025

Reynolds Fact checked by Chris Mazzolini Blog Article Thoughtful design in medical practices enhance patient experience, boost staff productivity, and improve online reviews without major renovations. First impressions in medicine form long before anyone touches a stethoscope.

Diagnostics 52

Diagnostics Billing Communication HIPAA 52

Physicians Practice

JUNE 25, 2025

Reynolds June 24th 2025 Article Thoughtful design in medical practices enhance patient experience, boost staff productivity, and improve online reviews without major renovations. Recent Videos Related Content 9 design tweaks to refresh your practice Keith A. 70: The state of private practice with Paul Berggreen, M.D.,

Billing 52

Billing Communication Documentation Medication 52

Phlebotomy Careers

JULY 15, 2025

Interpersonal‌ and Communication Skills Providing a positive patient experience is crucial in phlebotomy. Good communication skills help ease patient anxiety and foster‌ trust. Empathy and Compassion: Showing understanding and care to make ​patients feel comfortable.

Problem Solving Skills 40

Problem Solving Skills Communication Sterilization Certification 40

Physicians Practice

JUNE 6, 2025

Recent Videos Related Content Patient loyalty: Encourage them to keep coming back Neil Baum, MD June 6th 2025 Article Creating memorable patient experiences boosts loyalty and encourages repeat visits to your medical practice. Below are nine no-cost tactics to lift morale today and retention tomorrow.

Billing 52

Billing Diagnostics Communication Documentation 52

Arkenea

JULY 9, 2025

The business case should quantify expected benefits including improved clinical efficiency, reduced documentation burden, enhanced patient safety through clinical decision support, and operational cost savings through workflow optimization. These benefits provide measurable ROI that can be tracked and validated.

Unit Organization and Environment 52

Unit Organization and Environment Tests Communication HIPAA 52

Medical Economics

JULY 8, 2025

If coding errors trace back to thin documentation, update clinical templates and review the fix with providers during a quick huddle. Build front-end safety nets Every denial tells you where your workflow broke down, so use that insight while it’s still fresh. You don’t need long training to make this work.

Huddles/Rounds 66

Huddles/Rounds Follow-Up Medication Patient Experience 66

Arkenea

JUNE 20, 2025

By automating reminders for due payments, healthcare providers can ensure prompt collections, thereby improving the cash flow without negatively impacting the patient experience. Advanced EHR systems optimize these processes through intelligent automation, real-time validation, and comprehensive integration with clinical documentation.

Documentation 52

Documentation Billing Scheduling Insurance 52

Health Prime

MAY 23, 2025

Thats because of the intricate documentation requirements, nuanced coding, and variable payer rules that often lead to delayed or denied payments if not handled correctly. Create a detailed anesthesia record that documents time, services, and events. The good news?

Billing 75

Billing Patient Experience Documentation Patient Satisfaction 75

Arkenea

JUNE 23, 2025

Unlike conventional AI models that rely solely on their training data, RAG combines the power of large language models with real time information retrieval from your organization’s specific databases and documents.

Documentation 52

Documentation HIPAA Discharges Medical Coding 52

EvidenceCare

JULY 8, 2025

When those elements are reinforced by collaborative forums, standardized pathways and disciplined follow-up, hospitals consistently reduce unwarranted variation, shorten length of stay , and strengthen financial performance—without sacrificing physician autonomy or patient experience.

Huddles/Rounds 130

Huddles/Rounds Follow-Up Discharges Collaboration 130

EvidenceCare

MARCH 18, 2025

The ROI comes when we take a comprehensive approachimproving patient experience, allowing visitors to join remotely, and creating better working conditions for nurses. Whether its streamlining documentation or surfacing key insights, AI has the potential to make clinicians lives easier while improving patient care.

Discharges 130

Discharges Hospital Appointments Patient Safety 130

Medical Economics

JUNE 27, 2025

Since symptoms can overlap or be nonspecific, getting the patient’s detailed history helps clinicians ensure that they have clear documentation.

Tests 52

Tests Diagnostics Medication Insurance 52

Phlebotomy Careers

JUNE 22, 2025

Patient Interaction: Communication skills for anxiety management and difficult ‍cases. legal and Ethical Considerations: Consent, patient privacy, and documentation. Improved Patient Care: Reduces discomfort and complications during blood draws, leading to​ better patient experiences.

Certification 40

Certification Sterilization Tests Communication 40

Physicians Practice

JULY 15, 2025

Here’s how this typically works: The health plan sends an explanation of benefits (EOB) document to the member via mail or email. This document informs the member how much they may owe out of pocket based on the contractual adjustment and the amount paid by the health plan. It also facilitates faster payment.

Billing 59

Billing Communication Documentation Collaboration 59

Medical Economics

JUNE 23, 2025

In 2027, at least 80% of electronic prior authorization approvals (with all needed clinical documentation) will be answered in real-time. Ensuring Medical Review of Non-Approved Requests. “The health care system remains fragmented and burdened by outdated manual processes, resulting in frustration for patients and providers alike.

Insurance 94

Insurance Patient Care Medication Care Plan 94

Medical Economics

JUNE 30, 2025

So as they come out and they're really learning that, it really turns care and documentation on its head. The great thing is it aligns with what the physicians want to do, which is take care of the patient. What is the risk of the patients that you're treating? Do you have mostly older adults?

Medication 52

Medication Documentation Insurance Triage 52

Phlebotomy Careers

JUNE 28, 2025

Patient Confidence ⁣& Comfort : Well-trained phlebotomists ‍provide a better patient experience, reducing anxiety and complications. Career Advancement : Quality training opens doors for⁣ specialized ⁣roles, supervisory positions, or further education.

Certification 40

Certification Scheduling Best Practices Hospital 40

Physicians Practice

JUNE 30, 2025

This April 2025 article on improving the patient experience gives this tip: 2. Reynolds Feature Article Your weekly dose of wisdom from the Physicians Practice experts. lightbulb doodle © Matias - stock.adobe.com With all the useful information available on Physicians Practice, it is easy to become overwhelmed.

Patient Experience 52

Patient Experience Diagnostics Billing Communication 52

Health Prime

JULY 8, 2025

Current industry data shows ED denial rates average 15–20%, with coding and documentation errors accounting for a significant portion of the denials. This problem is not only hurting emergency medicine physician groups and hospitals – it’s also hurting patients. missing MDM details for 99285) Unbilled procedures (e.g.,

Documentation 52

Documentation Billing Hospital Patient Experience 52

Relias

JUNE 3, 2025

Here are four best practices for effective service recovery, enabled by modern experience management strategies. Similar articles Top 4 Service Recovery Best Practices The Waiting Game: Turning Wait Time into a Positive Patient Experience 1. rude, confused, pain). But alerts are only useful if staff know what to do with them.

Best Practices 40

Best Practices Follow-Up Discharges Patient Experience 40

Phlebotomy Careers

JULY 10, 2025

Stay organized: Accurate labeling and documentation are crucial ⁢for lab results. Prioritize safety: Follow proper infection ⁢control and safety protocols at all times. Practice proper technique: ⁢Learn⁤ correct vein selection‍ and blood draw​ methods.

Certification 40

Certification Diagnostics Best Practices Tests 40

Physicians Practice

JUNE 27, 2025

That sends patients a message that the practice might be neglecting other details. The BE concept also extends beyond restrooms.

Communication 52

Communication Billing Documentation HIPAA 52

Relias

MAY 19, 2025

Set clear response protocols Experience management platforms allow you to set alerts based on low scores or flagged keywords (e.g., Establish clear workflows that outline who receives alerts, who follows up, and how to document resolution efforts. rude, confused, pain). But alerts are only useful if staff know what to do with them.

Best Practices 40

Best Practices Follow-Up Discharges Communication 40

Medical Economics

JULY 15, 2025

For under-resourced providers who often serve low-income and minority patients, Horný recommends simplifying the claims process by implementing universal billing codes across all insurers—a change that could reduce errors and ease administrative burdens.

Insurance 89

Insurance Billing Medication Follow-Up 89

Practice Index

FEBRUARY 6, 2025

While the document sets out a vision for integrated, community-focused care, it provides little in the way of clear guidance for GP practices, leaving them uncertain about how they fit into the evolving system. The publication of the Neighbourhood Health Guidelines for 2025/26 has once again left general practice in the dark.

Admissions 64

Admissions Follow-Up Appointments Collaboration 64

Physicians Practice

JULY 21, 2025

Every patient deserves your first-time energy Neil Baum, MD July 11th 2025 Article Delivering exceptional patient experiences requires fresh enthusiasm, regardless of repetition. Transform ordinary interactions into extraordinary ones with every encounter.

Diagnostics 52

Diagnostics Billing Communication Documentation 52

Sensible Medicine

APRIL 6, 2025

But for anybody who has been a patient or accompanied a loved one who is ill, it is clear that empathy, compassion, and honesty matter just as much as clinical acumen. This is evident in research on the patient experience , and something most of us can easily intuit. Also document behaviors you hope to avoid.

Physical Exams 314

Physical Exams Huddles/Rounds Patient Safety Diagnostics 314

Healthcare Dive - Practice Management

JUNE 9, 2025

Things like: Clinical documentation and note-taking Prior authorization paperwork Appointment scheduling and reminders Medical coding and billing While physician burnout has declined in recent years, almost half of clinicians still report feeling stressed.

Follow-Up 104

Follow-Up Medical Coding Care Plan Diagnostics 104

Physicians Practice

JUNE 30, 2025

AI in Staffing and Documentation (00:11:32) Explores AI’s role in automating scheduling and its success in clinical documentation (ambient scribing). Future Steps in Documentation and Efficiency (00:13:49) Considers whether agent AI can further automate tasks like billing and multi-step processes.

Billing 52

Billing Diagnostics Communication Documentation 52