Guideway Care

JULY 2, 2024

Did you know that hospitals that offer better customer experience are more successful and established than those providing average customer service? The crucial factor in this equation is hospital employees, whose engagement levels influence patient-centered care.

Patient Satisfaction 52

Patient Satisfaction Patient Centered Care Customer Service Patient Experience 52

Health Populi

MAY 5, 2022

An important policy insight article in the May 2022 issue of Health Affairs speaks about Home-Based Care Reimagined: A Full-Fledged Health Care Delivery Ecosystem Without Walls. .

Patient Centered Care 115

Patient Centered Care Best Practices Hospital Medication 115

Medical Advantage

JUNE 14, 2024

Enter value-based care (VBC) — a global initiative to move away from the fee-for-service model with a goal to reduce healthcare costs by making time spent with each patient more productive and results-oriented. Patient-centered care models are holistic in nature, bringing about greater efficiency through data-driven decision making.

Patient Centered Care 52

Patient Centered Care Patient Satisfaction Collaboration Follow-Up 52

Relias

MAY 6, 2025

Imagine this: you walk into a hospital feeling unwell, anxious, and uncertain. Now, compare that to an experience where staff greet you warmly, guide you through the process, and address your concerns with empathy. High hospital patient satisfaction scores can lead to increased patient trust and loyalty.

Patient Satisfaction 40

Patient Satisfaction Patient Experience Communication Hospital 40

Relias

APRIL 18, 2025

By asking the right patient satisfaction survey questions, you can gain valuable insights that help enhance patient experiences and outcomes. In todays healthcare landscape, the patients voice has never been more critical. Using well-crafted healthcare survey questions can provide deep insights into patient experiences.

Patient Satisfaction 40

Patient Satisfaction Appointments Patient Experience Communication 40

Health Populi

JUNE 26, 2018

Julie discussed the Cleveland Clinic’s project on designing a better medical bill, detailing the organization’s design thinking on the inpatient journey and commitment to patient-centered care.

Follow-Up 75

Follow-Up Customer Service Patient Centered Care Medication 75

Medical Advantage

MARCH 8, 2024

Here’s a brief overview of athenahealth features for each platform: Electronic health record s (EHR): Improves clinical outcomes in practices and hospitals, where healthcare providers can view their daily operations through the lens of a robust EHR service. So, what does athenahealth do?

Appointments 52

Appointments Billing Scheduling Patient Care 52

The Healthcare Blog

JULY 3, 2024

Also in 1973, the American Hospital Association, facing the threat of Congressional action, adopted a “patient bill of rights” that contained such guarantees as patients having the right to know the names of all the physicians treating them! In 1988, he called for adoption of “a technology of patient experience.”

Follow-Up 119

Follow-Up Patient Centered Care Medication Transfers 119

We Care Online

JANUARY 15, 2025

Throughout their medical journey, patients’ beliefs, needs, and preferences are given priority in patient-centered care. For professionals passionate about leadership roles, numerous career paths emphasize patient-centered principles in healthcare delivery.

Patient Centered Care 98

Patient Centered Care Patient Care Collaboration Care Plan 98