Relias

APRIL 18, 2025

In the ever-evolving world of healthcare, patient experience has emerged as a key indicator of quality care. From improving patient satisfaction to fostering trust, a focus on patient-centered care has become a necessity for healthcare organizations.

Patient Experience 40

Patient Experience Patient Satisfaction Patient Centered Care Patient Care 40

Northwest Suburban College

SEPTEMBER 6, 2024

However, it’s crucial not to overlook the importance of non-technical or “soft” skills that significantly contribute to creating exceptional patient experiences. Let’s outline some of the most vital soft skills that can considerably enhance a medical assistant’s ability to provide exceptional care.

Medical Assistant 52

Medical Assistant Patient Experience Medication Continuing Education 52

Northwest Suburban College

JULY 5, 2024

Dental Assistants play a significant role in enhancing patient experiences throughout their dental care journey. With responsibilities spanning beyond technical tasks, they forge strong connections with patients, helping to create a positive and comfortable environment within the dental clinic.

Patient Experience 52

Patient Experience Communication Vital Signs Collaboration 52

Relias

APRIL 18, 2025

Patient experience trends for 2025 and beyond As healthcare evolves, patient experience remains at the forefront of delivering quality care. Emerging trends in patient experience not only reflect the changing needs and preferences of patients but also influence health outcomes and operational efficiency.

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Patient Experience Patient Satisfaction Follow-Up Communication 40

Relias

APRIL 18, 2025

Patient Experience Week is the opportunity to showcase your organizations commitment to patient centricity, and now is the perfect time to start planning how you’ll celebrate. By implementing thoughtful patient experience ideas, you can make this annual event impactful for both your staff and patients.

Patient Experience 40

Patient Experience Patient Care Patient Centered Care Patient Satisfaction 40

Healthcare Leadership Council

AUGUST 8, 2023

Solomon mentioned the importance of incentivizing innovative alternative payment models outside of Medicare, and also stated that Congress and CMS should continue to support the migration from Medicare FFS to value-based Medicare Advantage to ensure seniors have access to coordinated care, which improves both patient experience and outcomes.

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Patient Centered Care Medical History Patient Education Collaboration 40

Electronic Health Reporter

DECEMBER 18, 2020

My name is Heather Wood, and I am a CPXP (certified patient experience professional) and vice president of clinical innovation at eVideon. This article is copyrighted strictly for Electronic Health Reporter. Illegal copying is prohibited. Over the last three plus decades I have worked in a variety of […].

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Patient Experience Patient Centered Care 103

Health Populi

NOVEMBER 18, 2024

Note that patients falling into all four of these segments believe, in the words of Lavidge, that, “companies developing health care technology care more about making money than helping patients…All patients worry that a single medical bill could severely impact their financial security.”

Insurance 62

Insurance Patient Centered Care Communication Hospital 62

Health Prime

OCTOBER 31, 2024

.” The pursuit of excellence in patient care is an ongoing journey. Therefore, medical practices must strive to diagnose and treat illnesses and provide compassionate and patient-centered care that meets the diverse needs of those they serve. According to the U.S.

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Patient Centered Care Communication Patient Experience Medication 52

Arkenea

JUNE 11, 2025

Enhanced User Experience When it comes to EHR solutions or any healthcare software, user experience is a crucial aspect because it directly impacts how providers or patients view a system. User experience can make or break a patient experience and satisfaction. What the Future Holds?

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Patient Centered Care Patient Experience Scheduling 52

EvidenceCare

SEPTEMBER 16, 2024

The shift from technology-centric models to patient-centered care enabled by digital tools—particularly in virtual care and remote monitoring—has transformed healthcare delivery. Embrace Hybrid Care Models: The future of healthcare delivery lies in the seamless integration of virtual, remote, and in-person care.

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Patient Care Patient Centered Care Hospital Patient Experience 130

Guideway Care

JULY 2, 2024

Did you know that hospitals that offer better customer experience are more successful and established than those providing average customer service? The crucial factor in this equation is hospital employees, whose engagement levels influence patient-centered care.

Patient Satisfaction 52

Patient Satisfaction Patient Centered Care Customer Service Patient Experience 52

Practice Builders

APRIL 25, 2024

A successful practice’s ability to schedule patient appointments effectively is essential in the dynamic healthcare industry. As healthcare digital marketing providers, we know that making the most of patients’ schedules not only guarantees improved productivity but also improves the patient experience in general.

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Scheduling Appointments Patient Satisfaction Patient Experience 59

Guideway Care

JUNE 18, 2024

Enhancing Patient Experience Patient satisfaction is vital in the healthcare industry, as it directly affects the success of your practice, patient retention, and overall growth. Physicians look to their HCAHPS scores to gain valuable insights into their patients’ experiences.

Patient Satisfaction 52

Patient Satisfaction Patient Experience Patient Centered Care Scheduling 52

Health Populi

MAY 5, 2022

An important policy insight article in the May 2022 issue of Health Affairs speaks about Home-Based Care Reimagined: A Full-Fledged Health Care Delivery Ecosystem Without Walls. .

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Patient Centered Care Best Practices Hospital Medication 115

Medical Advantage

JUNE 14, 2024

Not only did the fee-for-service model contribute to the exorbitant costs of hospital readmissions, but it also sowed mistrust of healthcare systems among the patient population. Patient-centered care models are holistic in nature, bringing about greater efficiency through data-driven decision making.

Patient Centered Care 52

Patient Centered Care Patient Satisfaction Collaboration Follow-Up 52

Northwest Suburban College

JULY 5, 2024

By incorporating emotional intelligence training into the curriculum, we equip Medical Assistant students with tools to foster compassionate and patient-centered care. Bolster your communication skills, transform patient experiences, and engage in meaningful teamwork across the healthcare landscape.

Medical Assistant 59

Medical Assistant Communication Teamwork Medication 59

Relias

MAY 6, 2025

In this article, well break down what patient satisfaction is, why it matters, and how it can impact healthcare providers bottom lines. Well also explore its key factors and the role of patient experience platforms like Relias in creating happier patients and healthier organizations.

Patient Satisfaction 40

Patient Satisfaction Patient Experience Communication Hospital 40

Relias

APRIL 18, 2025

By asking the right patient satisfaction survey questions, you can gain valuable insights that help enhance patient experiences and outcomes. In todays healthcare landscape, the patients voice has never been more critical. Using well-crafted healthcare survey questions can provide deep insights into patient experiences.

Patient Satisfaction 40

Patient Satisfaction Appointments Patient Experience Communication 40

Valant

MARCH 25, 2024

In your communications, be clear about how this EHR migration will impact the patient experience for the better. The new EHR will come with an easy-to-use patient portal. The EHR will speed staff workflow, giving them more time to interact with patients. Remember to focus on the patient experience.

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Scheduling Communication Appointments Documentation 52

Practice Builders

MARCH 28, 2024

Healthcare Performance Measurement: A Foundation for Excellence Analyzing healthcare performance is vital for medical practices to boost efficiency, satisfy patients, and enhance clinical outcomes. This involves assessing various aspects such as guideline adherence, patient experiences , and clinical results.

Patient Satisfaction 59

Patient Satisfaction Emergency Response Collaboration Communication 59

Health Populi

JUNE 26, 2018

Julie discussed the Cleveland Clinic’s project on designing a better medical bill, detailing the organization’s design thinking on the inpatient journey and commitment to patient-centered care.

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Follow-Up Customer Service Patient Centered Care Medication 75

Practice Builders

FEBRUARY 25, 2024

Tip 2: Automate interaction with patients Modern patient engagement solutions are transforming healthcare providers by incorporating automated systems that streamline routine communications, manage appointment reminders, and deliver educational content.

Communication 52

Communication Patient Satisfaction Appointments Follow-Up 52

Health Prime

JANUARY 24, 2024

Patient engagement and experience: A holistic approach In 2024, patient engagement must go beyond appointment reminders and online portals. Healthcare providers must focus on delivering a holistic patient experience, leveraging technology to enhance communication, education, and overall satisfaction.

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Billing Communication Medication Appointments 52

Valant

MARCH 14, 2024

It allows for resources to be allocated most efficiently, freeing up valuable time for clinicians and staff to focus on patient care and the patient experience. Patient Engagement and Communication Delivering patient-centered care means engaging with patients and facilitating communication between patients and providers.

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Billing Communication Patient Care Scheduling 52

Medical Advantage

MARCH 8, 2024

Patient Engagement and Telehealth Telehealth technology has been instrumental in providing patient-centered care, allowing healthcare providers to see patients without the limitations brought about by travel. This improves the quality of clinical encounters and helps ensure compliance with regulatory requirements.

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Appointments Billing Scheduling Patient Care 52

The Healthcare Blog

JULY 3, 2024

In 1988, he called for adoption of “a technology of patient experience.” In 1995, he founded the Foundation for Accountability (FACCT), with tools such as “CompareYourCare” to help patients play a more active role in medical decisions.

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Follow-Up Patient Centered Care Medication Transfers 119

Southern Careers Institute

JULY 31, 2023

The healthcare industry has also witnessed a fundamental shift toward patient-centered care, focusing on personalized treatment plans and improved patient outcomes. The integration of technology and electronic health records (EHRs) has also contributed to revolutionizing healthcare delivery.

Medical Assistant 52

Medical Assistant Medication Interdisciplinary Team Collaboration 52

Northwest Suburban College

FEBRUARY 29, 2024

. – Coordinating care services: Through effective coordination with other healthcare professionals, Medical Assistants help ensure that patients receive timely and appropriate preventive care, from screenings and immunizations to specialist consultations and follow-up appointments.

Medical Assistant 52

Medical Assistant Medication Patient Education Vital Signs 52

We Care Online

JANUARY 15, 2025

Throughout their medical journey, patients’ beliefs, needs, and preferences are given priority in patient-centered care. For professionals passionate about leadership roles, numerous career paths emphasize patient-centered principles in healthcare delivery.

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Patient Centered Care Patient Care Care Plan Collaboration 98

MedQuest College

DECEMBER 18, 2024

. – Electronic Health Records (EHR): Todays dental assistants must be proficient in EHR software, maintaining accurate patient records and managing billing processes. How Dental Assistants Contribute to Patient-Centered Care Dental assistants contribution to patient-centered care.

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Patient Centered Care Sterilization Certification Follow-Up 52