The Healthcare Blog

JANUARY 27, 2025

You learn that her husband tried calling the behavioral health department to make his wife an appointment, only to be told that the soonest they could get her in would be 6 weeks. She walked out of that appointment with only a prescription for hydroxyzine, which is similar to Benadryl. She was discharged with blood pressure medication.

Discharges

Practice Index

FEBRUARY 27, 2025

A review of major NHS policy documents, including the Five Year Forward View (2014), NHS Long-Term Plan (2019) and Fuller Stocktake (2022), reveals that zero mention the role of PMs despite these same reports emphasising the need for leadership in primary care. This exclusion has tangible consequences.

Patient Care

Medical Economics

JULY 24, 2025

The Journal’s analysis of Medicare data between 2019 and 2021 found that in-home assessments conducted by UnitedHealth nurses triggered an average of $2,735 in added federal payments per visit. The data revealed that some diagnoses were added to patient charts even when no treating physician had made the determination.

Billing

CollaborateMD

JANUARY 17, 2025

Moody reports spending by providers on security management will also continue to rise, with cyber spending as a percentage of total technology budgets climbing to an estimated 7% in 2023 from 5% in 2019. KPMG reveals that CMS predicts total hospital provider spending will increase by 50 percent between 2022 and 2030.

Billing

Electronic Health Reporter

OCTOBER 7, 2019

The dental industry experiences new and exciting tech developments every year, and 2019 is seemingly no exception. The innovations are not only modernizing practices, but they are leading to improved oral care and smaller appointment times, which can each support the patient experience.

Appointments

MedQuest College

APRIL 22, 2024

He was recognized by the Kentucky Department of Education (KDE) for excellence in educational leadership and innovation in 2019. James was commissioned as a Kentucky Colonel for his significant contributions made to the field of education in 2019.

Appointments

Health Populi

JUNE 4, 2019

The most prevalent convenient access points providers offer are walk-in clinic hours, “save-a-spot” urgent care, and same-day appointments, with online schedule, evening and weekend clinic hours, and online-self scheduling for new patients falling behind.

Scheduling

Health Populi

FEBRUARY 9, 2019

On January 10, 2019, Jim Cramer of CNBC’s Mad Money recommended that Apple buy Epic, a market leader in EHRs. This is continued evidence that in 2019 and the near-term future, Amazon continues to “prime” consumers for experience. These facets of consumer experience are bleeding over into peoples’ expectations for health care.

Collaboration

Health Populi

MARCH 10, 2020

Six in ten people are open to health and wellness services via virtual channels, over half like the idea of remote monitoring linking with at-home devices, and 1 in 2 people would be open to routine appointments through telehealth. Nearly one-half would also be keen on mental health appointments and specialty visits for chronic conditions.

Appointments

Scrubs

MAY 5, 2023

She was appointed the RCN Northern Ireland director in 2019 when nurses were about to go on strike. Pat Cullen Cullen is the general secretary and chief officer of the Royal College Nursing, which has been organizing strikes in the U.K. to increase nurse wages.

Unit Organization and Environment

Health Populi

NOVEMBER 18, 2019

The top-demanded health consumer digital health applications included, The ability to find doctors and make appointments online, for 51% of people. The ability to complete any paperwork online in advance of my appointment, 49%. The ability to access all of my health information online, 51%.

Appointments

Health Populi

SEPTEMBER 24, 2019

For this study, Nationwide polled 1,462 older adults age 50 and over with at least $50,000 of investable assets in March and April 2019. This third chart comes from the BofA 2019 Workplace Benefits Report based on the bank’s poll of 996 U.S. employees who participated in 401(k) plans in February 2019.

Long Term Care

Health Populi

FEBRUARY 7, 2019

Most health consumers expect providers to communicate about routine health care helping them track lab results, recommend and schedule preventive tests and screenings, text or online chat between appointments, and send reminders about taking medicines. Take Control,” a phrase which Cigna has service-marked.

Patient Experience

Health Populi

APRIL 1, 2019

For mainstream Americans, “the math doesn’t add up” for paying medical bills out of median household budgets, based on the calculations in the 2019 VisitPay Report. In the latest OECD report Society at a Glance 2019 , published last week, the U.S. Given a $60K median U.S.

Insurance

Health Populi

AUGUST 27, 2019

Over one half have scheduled appointments via the portal, 42% have done an online refill for a prescription drug, and 4 in 10 received advice about a health issue via the portal. adults 18 and older via phone in July 2019. See the Kaiser Family Foundation Health Tracking Poll data from April 2019 in this last chart for that insight.

HIPAA

Health Populi

FEBRUARY 5, 2020

For context, I re-visited a similar recent study on this topic, published in the November/December 2019 Annals of Family Medicine, looking at national trends in primary care visit use between 2008 and 2015. Note in the chart the emerging trend by 2015 of PCPs emailing with patients and offering after-hours appointments.

Patient Advocacy

Health Populi

FEBRUARY 11, 2019

Check out this chart from the Waystar study, showing that nearly one in four patients at high-risk miss medical appointments at least once a month, and two-thirds miss appointments a few times a year. Access to health care services is a core social determinant for health, and there are many reasons people can miss appointments.

Appointments

Health Populi

JUNE 6, 2021

” Across all plans, consumers’ Net Promoter Scores (NPS) have increased year over year since 2019 when they hit a low of 11, now up 7 points in 2021 to 18. Power asserts that, “this shift puts pressure on health plans to respond with better tools that provide convenience, transparency, and information.”

Patient Satisfaction

Practice Index

SEPTEMBER 5, 2024

Over the 14 years that led up to 2019, the number of appointments per patient remained much the same, but the length of time per consultation increased by nearly half. GP appointments reaching “tipping point” Practice list sizes have ballooned in the last decade while GP numbers have fallen.

Huddles/Rounds

Health Populi

OCTOBER 22, 2019

In the 2019 dictionary next to the word “stress,” we would find variations of a definition all deriving from Americans’ current worries about their money, the economy, and health care costs…then, family responsibilities and jobs. The 7th Annual U.S.

Insurance

Health Populi

SEPTEMBER 10, 2019

Philips published results from this global study in The Future Health Index 2019 , themed “Transforming healthcare experiences, exploring the impact of digital health technology on healthcare professionals and patients.”

Patient Experience

Practice Index

JULY 4, 2024

Doctors worry about safety because of inadequate appointment times In a survey for the Royal College of GPs, most GPs feel they don’t have enough time to undertake adequate assessment and treatment of patients, and report excessive workloads. Practice appointments “exceed ambitions” Practices delivered nearly 30.5

Huddles/Rounds

Health Populi

AUGUST 22, 2019

Sure is, as it turns out, based on this year’s annual report from Kaufman Hall, the 2019 State of Consumerism in Healthcare: The Bar is Rising. Here are the 2019 scores for each consumerism metric. The 2019 top “best in class” award winners were: Brigham and Women’s Hospital (Boston).

Hospital

Health Populi

OCTOBER 3, 2019

This month’s October 2019 study finds a cohort of Boomers and older peers few of whom have actually used telemedicine — only one in seven people over 50 said their providers offered care via telehealth, and only 4% of people had a telehealth visit in the past year.

Follow-Up

Health Populi

FEBRUARY 21, 2019

for the 12 months ending January 2019 according to the U.S. National health spending in the U.S. is expected to grow by 5.7% For context, note that general price inflation in the U.S. Bureau of Labor Statistics. This growth rate for health care costs exceeds every period measured since the high of 7.2% recorded in 1990-2007.

Insurance

Practice Index

FEBRUARY 22, 2024

Dispute over growing appointment numbers GP and NHS leaders have clashed over another upsurge in appointment requests. NHS England says the nearly 26 million appointments in December demonstrate progress in improving primary care, while the Royal College of GPs says it shows that pressure on practices is becoming even more intolerable.

Huddles/Rounds

The HIPAA Journal

JULY 16, 2025

According to the lawsuit, the information shared with Meta and others included private health information such as medical conditions, treatments, providers, and appointments, based on each individual’s interactions on the website.

Hospital

Practice Index

MARCH 14, 2024

Record appointments “unsustainable”? NHS England reports that practices delivered a record number of appointments last year. million appointments – that’s 20% more than the previous month. There were 360 million appointments over 12 months, which is 53 million more than in 2019. In January, practices provided 32.5

Huddles/Rounds

Health Populi

JUNE 30, 2023

Since 2019, we can see the hockey-stick increase in the price of specialty drugs fast-growing. Take prescription drugs pushing medical trend upward. The chart on the median price of newly marketed drugs between 2008 and 2002 shows the cost in 2022 reaching $222,000.

Medication

Health Populi

JUNE 22, 2020

That theme was given to us in the fourth quarter of 2019, when initial planning for ATA 2020 had begun. I’ll be midwifing a panel this afternoon at 440 pm Eastern time, initially focused on how health care can garner patient loyalty. What a difference a few months make.

Insurance

Bell-Brown Medical Institute

JULY 15, 2022

Medical Assistants perform many tasks, including taking medical histories, preparing patients for examination, processing insurance forms, and scheduling appointments. Good Salary Is Not A Problem Medical assistants are in high demand, and the Bureau of Labor Statistics projects that this field will grow by 19% between 2019 and 2029.

Medical Assistant

Health Populi

MARCH 13, 2024

Dr. Halamka is President of CHAI, and Dr. Brian Anderson was appointed the CEO this month following many years of leadership in responsible AI work. In 2019 they conducted a pilot at Stanford in exam rooms that employed ambient listening into physician and patient conversations.

Collaboration

Practice Builders

JANUARY 19, 2024

Through improved appointment scheduling, easy access to medical records, and a clear understanding of treatment plans, an optimized UX design creates a supportive and empowered environment for patients as they navigate the healthcare system.

Patient Experience

Arkenea

JANUARY 20, 2025

percent in five years, from 2014 to 2019. According to stats, market capital in 2019 is estimated to be about 45 billion dollars, and experts project the industry to grow to about 175 billion dollars by 2026. The telehealth and health education industry has grown consistently.

Communication

The HIPAA Journal

APRIL 27, 2025

The 2020 increase is largely due to OCR’s HIPAA Right of Access enforcement initiative, which was launched in late 2019. Hackers had access to the system between April 2019 and January 2020. In 2022 and 2024, OCR resolved 22 HIPAA violation cases with financial penalties.

HIPAA

Health Populi

JUNE 5, 2024

“The greatest opportunity offered by AI is not reducing errors or workloads, or even curing cancer: it is the opportunity to restore the precious and time-honored connection and trust,” Dr. Eric Topol wrote in his 2019 book, Deep Medicine: How Artificial Intelligence Can Make Healthcare Human Again.

Unit Organization and Environment

Arkenea

DECEMBER 4, 2024

(Source: Mental Health America ) Nearly 20 percent of young people and children between the ages 3 to 17 in the USA have a mental, developmental, emotional, or behavioral disorder, and suicidal behaviors among high school students increased by 40 percent in the decade before 2019, and accelerated in the post-Covid era.

Appointments