2023, Collaboration and Patient Experience - Healthcare Support Central

2023

Collaboration

Patient Experience

CTA Tech Trends to Watch for 2025 – Health-Context for Kicking off #CES2025

Health Populi

JANUARY 5, 2025

Digital coexistence, where consumers expect technology in daily life for co-working, collaborating, co-everything; as such, consumers are looking to upgrade a variety of the devices they have already purchased and use, such as smartphones, laptops, and wearable tech.

Communication

Communication Collaboration Medication Patient Experience

Prioritizing People: Elevating the Healthcare Payor Customer Experience

Walker Info - Patient Experience

FEBRUARY 3, 2025

Health insurance plays a vital role in helping patients access the care they need. By focusing on healthcare payors as an integral part of the patient experience (PX), companies can improve lives. The High Price of a Poor Health Insurance Experience The goal of insurers and affiliated payment companies is keeping people healthy.

Insurance

Insurance Customer Service Patient Experience Collaboration

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Webinars

How to Start Virtual Care the Right Way: A Proven Roadmap for 2025 and Beyond

MORE WEBINARS

Trending Sources

Eliminate obstacles to delivering patient care

Healthcare Dive - Practice Management

JUNE 16, 2025

Issues such as staff shortages, compliance problems with medical devices , and poor patient meal-delivery services are some of the behind-the-scenes challenges faced by healthcare facilities. Disparate systems lead to disconnected experiences.

Patient Care

Patient Care Follow-Up Patient Experience Patient Records

Webinars

How to Start Virtual Care the Right Way: A Proven Roadmap for 2025 and Beyond

MORE WEBINARS

The Biggest Opportunity for Sporting Goods is Consumers’ Physical Inactivity: Learning from McKinsey (with a personal nod to pickleball)

Health Populi

APRIL 7, 2025

McKinsey calls for greater collaboration in and beyond the sporting goods industry, bringing together both public- and private-sector organizations to tap, motivate, and inspire this under-served market. Example: Fresh Take, which I covered here in Health Populi i n 2023 as the grocery store + golf venue was coming together.

Collaboration

Collaboration Hospital Patient Experience

Nurses Rank Highest in Honesty and Ethics in Professions Far Above All Other Work Roles in America – The Gallup Annual Survey 2025

Health Populi

JANUARY 13, 2025

Thereafter, the average declined each year through 2023, when it reached 30%, and it held there in 2024. health care supply side must continue to re-build trust with health citizens — patients, consumers, caregivers all. This mirrors the long-term decline in Americans confidence in U.S. institutions.”

Patient Care

Patient Care Collaboration Medication Patient Experience

From Bowling Alone to Eating Alone – What the Shift to Take-Out Food Means for Our Social Well-Being and Mental Health

Health Populi

MARCH 25, 2025

Corroborating this shift is other data from the National Restaurant Association sharing that 74% of all restaurant traffic in 2023 came from “off premises” customers — that is, from takeout and delivery — up from 61% in the pre-COVID era. fell to its lowest level since the study launched.

Collaboration

Collaboration Patient Experience

The Clinician of the Future: A Partner for Health, Access, Collaboration, and Tech-Savviness

Health Populi

SEPTEMBER 12, 2023

That 1 in 2 clinicians is significantly greater than the global 37% of physicians and nurses thinking about leaving their roles in the next 3 years, according to the report Clinician of the Future 2023 from Elsevier. clinicians for the 2023 research (fielded in April and May 2023).

Collaboration

Collaboration Follow-Up Care Plan Communication

The 2023 Health Consumer Update from Kaufman Hall – Measure What Matters (To Patients)

Health Populi

NOVEMBER 10, 2023

While there are barriers preventing health systems and care providers from adopting consumer-focused measures for patient experience, those who have deployed these metrics can provide solid role models for advancing consumer-centered care.

Collaboration

Collaboration Patient Experience Medication

What If We Built a Consumer-Enchanting Health System in the Context of HLTH 2023? Building Blocks for the Scenario

Health Populi

OCTOBER 9, 2023

What if… you were given the opportunity to build a health system from scratch in this new era of platforms, cloud computing, AI and machine learning, curious-digital-empowered consumers, and collaborators in retail and community settings operating close to peoples’ homes and workplaces?

Collaboration

Collaboration Best Practices Hospital Tests

From Evolution to Innovation, from Health Care to Health: How Health Plans With Collaborators Are Re-Defining the Industry

Health Populi

FEBRUARY 4, 2024

Consider the following market developments and collaborations that are addressing health access, bolstering value-based models, streamlining and re-imagining service delivery. Walmart launched a ten-year collaboration with Optum in late 2022. These trends began to take hold in the U.S. Expanding value-based care, nationally.

Collaboration

Collaboration Insurance Medication Billing

The 2023 Health Economy – The Evolving Primary Care and Retail Health Convergence Through Trilliant Health’s Lens

Health Populi

SEPTEMBER 27, 2023

health care’s negative-sum game, stakeholders who survive and win that game will have to deliver value-for-money, we learn from Trilliant Health’s 2023 Trends Shaping the Health Economy Report. The Report synthesizes a database covering |300M American lives and 2.7M

Billing

Billing Insurance Hospital Collaboration

Nurses Earn Highest Grade for Care Far Above All Other Health Care Workers — Including Doctors — In Latest Gallup Poll

Health Populi

DECEMBER 18, 2023

health system in the latest Gallup poll — earning a grade of “excellent” or “good” by American adults surveyed in November 2023. The second chart arrays the historical trend downward for all healthcare players (except walk-in/urgent care clinics) looking back to 2003 to 2023.

Insurance

Insurance Collaboration Hospital Patient Experience

Dollar General & CHPA Collaborate to Bolster Health Consumers’ Literacy and Access for OTC Pain Meds and Self-Care

Health Populi

DECEMBER 7, 2022

Their recent announcement of a collaboration with Dollar General speaks to the growing role of self-care for all people. This is where the new OTC pain reliever safety quiz resides online: the heart of the Dollar General collaboration. Dr Wu has “opened the door” for greater collaborations on health education.

Collaboration

Collaboration Patient Experience Follow-Up Medication

“Your care, your way:” Learning from the Philips Future Health Index 2023

Health Populi

APRIL 18, 2023

On the demand side, patients are taking on more demanding roles as consumers with high expectations for service, convenience, and safe care delivered closer to home — or at home. This dynamic informs The Future Health Index 2023 report from Philips, launched this week at HIMSS 2023.

Acute Care

Acute Care Hospital Collaboration Follow-Up

HIMSS Global Conference 2023: Top Trends and Takeaways

CollaborateMD

MAY 15, 2023

We had such a great time, and every day was filled with knowledge, networking, and collaboration. AI can help reduce paperwork and save time, freeing healthcare professionals to focus on patient care. The post HIMSS Global Conference 2023: Top Trends and Takeaways appeared first on CollaborateMD.

Collaboration

Collaboration Communication Diagnostics Patient Care

Bridging Healthcare Gaps: How GALE eClinics Reshaped Missouri Highlands Health Care's Outreach

19 Labs

AUGUST 29, 2023

This challenge is being solved in seven rural, medically underserved counties thanks to the collaboration between 19Labs and Missouri Highlands Health Care (MHHC). The partnership has also elevated the patient experience. Patients feel more comfortable during consultations, leading to better patient outcomes.

Diagnostics

Diagnostics Collaboration Patient Experience Medication

Nurses Hacking for Health, Addressing Burnout, Workplace Violence, and AI

Health Populi

SEPTEMBER 25, 2023

The weekend drew over 600 hacker-registrants to the platform, who met-up starting on Friday night and spent the next 44+ hours collaborating on solutions to a broad range of challenges facing nurses and health care systems. Participants came from over 30 countries and from across the U.S.,

Follow-Up

Follow-Up Hospital Admissions Best Practices

The Consumerization of AI in Healthcare – The Early Days of AI-Trust

Health Populi

DECEMBER 4, 2023

Medtronic collaborated with Morning Consult to poll 2,213 U.S. adults in late September 2023 to gauge peoples’ perspectives on AI and health care. But this should change over time as more patients are exposed to AI-infused care. .” This post weaves their findings together and suggests some planning points for 2024.

Triage

Triage Collaboration Appointments Tests

The Cost of GLP-1 Drugs on Payers’ Minds as Nearly 1/3rd of U.S. Consumers Could Become Users

Health Populi

AUGUST 6, 2024

The bar and line chart here shows the trajectory of 3 GLP-1s from January 2021 to the end of 2023: Ozempic, by far the most-prescribed of the three medicines represented over 70% of the fills in the period; Wegovy and Rybelsus were adopted at a much lower rate by late 2023. By December 2023, there were nearly 2.6

Insurance

Insurance Collaboration Medication Patient Experience

AI: Patients Included

Health Populi

MARCH 13, 2024

The 2023 Edelman Trust Barometer gauged U.S. The 2023 Edelman Trust Barometer gauged U.S. Most striking in the Edelman 2023 research was the finding that more consumers trusted peer voices – friends and family – on par with medical experts, and well above the advice of national health authorities and global health authorities.

Collaboration

Collaboration Best Practices Triage Follow-Up

How to Get Better Care to More People? Address Burnout, Bridge Insights, Embed Sustainability – the Philips Future Health Index 2024

Health Populi

JUNE 18, 2024

The study was fielded between December 2023 and February 2024. Health Populi’s Hot Points: Achieving these calls-to-action will require collaboration and collective action in health care organizations’ communities.

Triage

Triage Appointments Collaboration Hospital

What to Expect For Health/Care at CES 2024

Health Populi

JANUARY 2, 2024

The concept goes back to Hippocrates, and recently became f ully embraced by the American Heart Association in collaboration with The Rockefeller Foundation. One such company I’ll check in on, which I encountered at CES 2023, is Nuvilab. is working to address for its 118 health plan members.

Acute Care

Acute Care Collaboration Medication Hospital

AI is the New Health Literacy Challenge for Patients and the Health/Care Industry

Health Populi

OCTOBER 16, 2023

GlobalData conducted this consumer survey between July and August 2023 among U.S. We can look at a new study from PYMNTS Intelligence in collaboration with AI-ID for more evidence that U.S. .” Enhanced knowledge empowers individuals to make informed decisions and mitigate biases linked to AI, Jakimaviciute believes.

Patient Education

Patient Education Collaboration Medication Patient Experience

Can AI Help to Improve Health Equity? U.S. Scientists Weigh In With “Yes,” Baking in Ethics and Accountability

Health Populi

JULY 2, 2024

The FAS asserts that we need regulatory frameworks, investment in AI accessibility, incentives for data collection and collaboration, and regulations for auditing and governance of AI systems used in CDS systems/tools. The FAS notes that the Medicare and Medicaid programs in the U.S. Among many recommendations, the FAS urges that the U.S.

Collaboration

Collaboration Diagnostics Certification Tests

The Patient As the Payer: Self-Pay, Bad Debt, and the Erosion of Hospital Finances

Health Populi

SEPTEMBER 13, 2022

Dr. Pearl’s perfect storm of 3 mega forces include, Healthcare inflation, expecting medical costs to grow by double-digits in 2023. Pearl’s proposals can address both sides of this dire coin of bad debt and quality aspirations which negatively impact both patients and their clinicians and hospital systems.

Hospital

Hospital Insurance Billing Huddles/Rounds

Five healthcare trends to watch for in 2024

Health Prime

JANUARY 24, 2024

between 2023 and 2032. Specifically, medical providers must invest in robust telehealth solutions to facilitate virtual consultations, remote patient monitoring, and seamless patient communication. Patient engagement encompasses a spectrum of interactions between patients, their families, and healthcare providers.

Billing

Billing Communication Appointments Medication

Generative AI in Health Care: How Can We Protect Health Information?

Pulmonology Advisor - Practice Management

AUGUST 2, 2024

In 2023, according to the Department of Health and Human Services (HHS) Office of Civil Rights (OCR), 725 reported security breaches involved more than 133 million patient records. Stakeholder groups 13,14 at both governmental and nongovernmental levels can collaborate to shape this integration.

HIPAA

HIPAA Insurance Collaboration Scheduling

5 Ways Healthcare Technology Helps Improve Patient Engagement

CollaborateMD

JUNE 18, 2024

Engaged patients participate in their care by working collaboratively with providers to make informed decisions about their treatment. Engaged patients experience better health outcomes, driven by several factors: Engaged patients understand the reasoning behind their treatment, motivating them to continue.

Appointments

Appointments Scheduling Patient Satisfaction Communication

Our Homes as HealthQuarters – Finding Health and Well-Being at CES 2023

Health Populi

DECEMBER 19, 2022

When the meet-up convenes over 100,000 tech-folk in Las Vegas at the start of 2023, we’ll see even more health and self-care tools and services at #CES23 — along with new-new things displayed in aisles well outside of the physical space on the Las Vegas Convention Center map labeled “digital health” at this year’s CES in the North Hall.

Collaboration

Collaboration Tests Medication Patient Experience

Women’s Health on Her Own Terms – “She Knows” What She Needs

Health Populi

APRIL 30, 2023

A January 2023 Gallup Poll found that women disproportionately were also avoiding health care due to cost, which I discussed here in Health Populi as another form of a “pink tax.” ” The financing and delivery of health care in America embeds the financial experience into a consumer’s healthcare experience.

Collaboration

Collaboration Patient Experience Medication

Can Consumer Electronics Help Stem the Decline of U.S. Life-Years? A Preface for #CES2023

Health Populi

JANUARY 2, 2023

We begin 2023 with the opening of CES 2023, the world’s largest annual meet-up of consumer electronics innovators, companies, and retailers. Inf act, heart health is table-stakes for much of wearable technology in 2023. Life expectancy in the U.S. The post Can Consumer Electronics Help Stem the Decline of U.S. Life-Years?

Collaboration

Collaboration Billing Patient Experience

The Women’s Health Gap Is Especially Wide During Her Working Years – Learning from McKinsey, the World Economic Forum, and AARP in Women’s History Month

Health Populi

MARCH 6, 2024

The reports cover research from the McKinsey Health Institute collaborating with the World Economic Forum on Closing the Women’s Health Gap ; and, from AARP in their paper titled, 2024 She’s the Difference – The Wildcard of the 2024 Election. times greater than drugs pulled for men’s health risks between 1980 and 2023.

Collaboration

Collaboration Patient Experience Billing Medication

Healthcare 2030: Are We Consumers, CEOs, Health Citizens, or Castaways? 4 Scenarios On the Future of Health Care and Who We Are – Part 2

Health Populi

APRIL 16, 2024

Privacy laws have evolved on a national basis that have used the Washington State Privacy Law, the My Health My Data Act of 2023. There are more cyber-threats and risks in DIY Healthcare given more fragmentation and niche-products, and less collaboration across the ecosystem.

Follow-Up

Follow-Up Tests Insurance Hospital

The Heart Health Continuum at #CES2023 – From Prevention and Monitoring to Healthy Eating and Sleep

Health Populi

JANUARY 6, 2023

” asks the lead article featured in the January 2023 issue of the AARP Bulletin. AARP is in fact a very visible stakeholder in the 2023 CES, collaborating on the AgeTech content track at the tech conference. In 2023, OMRON celebrates 50 years of working on consumer-facing technologies for heart health. In the U.S.

Collaboration

Collaboration Medication Scheduling Tests

Hims and Hers and Hearts – Cardiology Blurs Into DTC Retail Health

Health Populi

AUGUST 7, 2023

This is Hims & Hers’ first foray into cardiovascular health, working in collaboration with the American College of Cardiology (ACC). One can imagine incorporating food and recipes, a grocery store or food ecommerce partner, and fitness collaborator (say, gym chain or digital fitness/wearable vendor) in this mix.

Collaboration

Collaboration Patient Experience Tests Insurance

When Household Economics Blur with Health, Technology and Trust – Health Populi’s 2023 TrendCast

Health Populi

DECEMBER 22, 2022

Entering 2023, U.S. Our unifying human field theory starting off 2023 is being sick of being sick. Financial health beats physical health priorities entering 2023. We enter 2023 with home economics setting our tables as a context for our overall health and well-being. 2023’s journey toward value in health care.

Insurance

Insurance Medication Patient Experience HIPAA

Searching for Health/Care Touchpoints in the 2023 Axios Harris Poll 100

Health Populi

JUNE 1, 2023

Welcome to 2023 Axios Harris Poll 100 list of companies U.S. In this, today’s, Health Populi blog, I consider The 2023 Axios Harris Poll 100 reputation rankings in light of what we learned from the Morning Consult Most Trusted Brands 2023 study I discussed earlier this week here in Health Populi. Not so much.

Insurance

Insurance Follow-Up Collaboration Medication

Searching for Health/Care Touchpoints in the 2023 Axios Harris Poll 100

Health Populi

MAY 30, 2023

Welcome to 2023 Axios Harris Poll 100 list of companies U.S. In this, today’s, Health Populi blog, I consider The 2023 Axios Harris Poll 100 reputation rankings in light of what we learned from the Morning Consult Most Trusted Brands 2023 study I discussed yesterday on this site. FTX and The Trump Organization?

Insurance

Insurance Follow-Up Collaboration Medication

Searching for Health/Care Touchpoints in the 2023 Axios Harris Poll 100

Health Populi

MAY 29, 2023

Welcome to 2023 Axios Harris Poll 100 list of companies U.S. In this, today’s, Health Populi blog, I consider The 2023 Axios Harris Poll 100 reputation rankings in light of what we learned from the Morning Consult Most Trusted Brands 2023 study I discussed yesterday on this site. FTX and The Trump Organization?

Insurance

Insurance Follow-Up Collaboration Medication

Career Paths That Let You Take the Lead in Patient-Centered Care

We Care Online

JANUARY 15, 2025

For professionals passionate about leadership roles, numerous career paths emphasize patient-centered principles in healthcare delivery. These roles empower individuals to influence healthcare outcomes positively and advocate for improved patient experiences.

Patient Centered Care

Patient Centered Care Patient Care Care Plan Collaboration

CTA Tech Trends to Watch for 2025 – Health-Context for Kicking off #CES2025

Prioritizing People: Elevating the Healthcare Payor Customer Experience

Webinars

Trending Sources

Eliminate obstacles to delivering patient care

Webinars

The Biggest Opportunity for Sporting Goods is Consumers’ Physical Inactivity: Learning from McKinsey (with a personal nod to pickleball)

Nurses Rank Highest in Honesty and Ethics in Professions Far Above All Other Work Roles in America – The Gallup Annual Survey 2025

From Bowling Alone to Eating Alone – What the Shift to Take-Out Food Means for Our Social Well-Being and Mental Health

The Clinician of the Future: A Partner for Health, Access, Collaboration, and Tech-Savviness

The 2023 Health Consumer Update from Kaufman Hall – Measure What Matters (To Patients)

What If We Built a Consumer-Enchanting Health System in the Context of HLTH 2023? Building Blocks for the Scenario

From Evolution to Innovation, from Health Care to Health: How Health Plans With Collaborators Are Re-Defining the Industry

The 2023 Health Economy – The Evolving Primary Care and Retail Health Convergence Through Trilliant Health’s Lens

Nurses Earn Highest Grade for Care Far Above All Other Health Care Workers — Including Doctors — In Latest Gallup Poll

Dollar General & CHPA Collaborate to Bolster Health Consumers’ Literacy and Access for OTC Pain Meds and Self-Care

“Your care, your way:” Learning from the Philips Future Health Index 2023

HIMSS Global Conference 2023: Top Trends and Takeaways

Bridging Healthcare Gaps: How GALE eClinics Reshaped Missouri Highlands Health Care's Outreach

Nurses Hacking for Health, Addressing Burnout, Workplace Violence, and AI

The Consumerization of AI in Healthcare – The Early Days of AI-Trust

The Cost of GLP-1 Drugs on Payers’ Minds as Nearly 1/3rd of U.S. Consumers Could Become Users

AI: Patients Included

How to Get Better Care to More People? Address Burnout, Bridge Insights, Embed Sustainability – the Philips Future Health Index 2024

What to Expect For Health/Care at CES 2024

AI is the New Health Literacy Challenge for Patients and the Health/Care Industry

Can AI Help to Improve Health Equity? U.S. Scientists Weigh In With “Yes,” Baking in Ethics and Accountability

The Patient As the Payer: Self-Pay, Bad Debt, and the Erosion of Hospital Finances

Five healthcare trends to watch for in 2024

Generative AI in Health Care: How Can We Protect Health Information?

5 Ways Healthcare Technology Helps Improve Patient Engagement

Our Homes as HealthQuarters – Finding Health and Well-Being at CES 2023

Women’s Health on Her Own Terms – “She Knows” What She Needs

Can Consumer Electronics Help Stem the Decline of U.S. Life-Years? A Preface for #CES2023

The Women’s Health Gap Is Especially Wide During Her Working Years – Learning from McKinsey, the World Economic Forum, and AARP in Women’s History Month

Healthcare 2030: Are We Consumers, CEOs, Health Citizens, or Castaways? 4 Scenarios On the Future of Health Care and Who We Are – Part 2

The Heart Health Continuum at #CES2023 – From Prevention and Monitoring to Healthy Eating and Sleep

Hims and Hers and Hearts – Cardiology Blurs Into DTC Retail Health

When Household Economics Blur with Health, Technology and Trust – Health Populi’s 2023 TrendCast

Searching for Health/Care Touchpoints in the 2023 Axios Harris Poll 100

Searching for Health/Care Touchpoints in the 2023 Axios Harris Poll 100

Searching for Health/Care Touchpoints in the 2023 Axios Harris Poll 100

Career Paths That Let You Take the Lead in Patient-Centered Care

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