Practice Index

NOVEMBER 14, 2024

Appointment satisfaction growing According to an Office for National Statistics survey, patient satisfaction with practice appointment systems is rising steadily. Primary care is facing record demand, with millions more appointments than before the pandemic.”

Huddles/Rounds 52

Huddles/Rounds Appointments Acute Care Patient Satisfaction 52

Practice Index

JULY 11, 2024

ADHD is a factor in missed appointments According to a new study in Scotland, patients with ADHD are much more likely than others to miss practice appointments. Adult patients with ADHD are highly likely to miss appointments, while children and adolescents also frequently miss practice visits. skills and knowledge.”

Huddles/Rounds 59

Huddles/Rounds Appointments Scheduling Hospital 59

Practice Index

SEPTEMBER 5, 2024

Over the 14 years that led up to 2019, the number of appointments per patient remained much the same, but the length of time per consultation increased by nearly half. GP appointments reaching “tipping point” Practice list sizes have ballooned in the last decade while GP numbers have fallen.

Huddles/Rounds 52

Huddles/Rounds Appointments Follow-Up Medication 52

Practice Index

AUGUST 29, 2024

The practice attracted media attention last week after the relatives of a 95-year-old patient took to TikTok to complain about spending four days trying to get an appointment for her. UK best for same-day practice appointments General practice in the UK leads the world in providing same-day appointments.

Huddles/Rounds 52

Huddles/Rounds Appointments Patient Records Hospital 52

Practice Index

SEPTEMBER 12, 2024

Extend consultation times, GPs told GPs should increase appointment lengths to 15 minutes and ‘cease all non-contractual work’, according to guidance issued by the BMA’s English GP committee as part of the protest action in England. Despite this, practices are offering record breaking numbers of appointments.

Huddles/Rounds 52

Huddles/Rounds Appointments Hospital Medication 52

Practice Index

FEBRUARY 22, 2024

Dispute over growing appointment numbers GP and NHS leaders have clashed over another upsurge in appointment requests. NHS England says the nearly 26 million appointments in December demonstrate progress in improving primary care, while the Royal College of GPs says it shows that pressure on practices is becoming even more intolerable.

Huddles/Rounds 52

Huddles/Rounds Triage Appointments Follow-Up 52

Practice Index

FEBRUARY 29, 2024

Dr Katie Bramall-Stainer, Chair of the BMA’s GP Committee for England, said: “The Government and NHS England have demonstrated that rather than being the stepping stone year to safety, stability and hope, 2024 will instead mean reduced patient access to GP services as well as likely closures of GP practices across the country.”

Huddles/Rounds 52

Huddles/Rounds Appointments Triage Medication 52

Practice Index

MARCH 14, 2024

Record appointments “unsustainable”? NHS England reports that practices delivered a record number of appointments last year. million appointments – that’s 20% more than the previous month. There were 360 million appointments over 12 months, which is 53 million more than in 2019. In January, practices provided 32.5

Huddles/Rounds 52

Huddles/Rounds Appointments Follow-Up 52

Practice Index

JULY 4, 2024

Doctors worry about safety because of inadequate appointment times In a survey for the Royal College of GPs, most GPs feel they don’t have enough time to undertake adequate assessment and treatment of patients, and report excessive workloads. Practice appointments “exceed ambitions” Practices delivered nearly 30.5

Huddles/Rounds 52

Huddles/Rounds Appointments Patient Safety Patient Records 52

Practice Index

MAY 23, 2024

BMA moves to vote on GP contract protest Doctors may limit their daily appointments to 25 as part of protest action against this year’s contract. In a poll, it found widespread backing for flexibility over appointments. In a poll, it found widespread backing for flexibility over appointments.

Huddles/Rounds 52

Huddles/Rounds Appointments Patient Representative Patient Experience 52

Practice Index

JULY 18, 2024

However, fewer than half reported it being easy to contact their practice and 34% said they waited too long for an appointment. said their needs were met at their last appointment. A round-robin letter states: “We really cannot continue to run on fumes. In the survey, 89.9%

Huddles/Rounds 52

Huddles/Rounds Patient Safety Appointments Patient Satisfaction 52

Practice Index

JUNE 20, 2024

The dashboard contains details of rising numbers of appointments, declining patient satisfaction and NHS financial support for practices. According to the party’s manifesto, a Labour government would guarantee face-to-face appointments for patients and deliver a “modern” booking system to “end the 8am scramble”.

Huddles/Rounds 52

Huddles/Rounds Appointments Follow-Up Patient Satisfaction 52

Practice Index

JULY 25, 2024

Practices kept going with pen and paper last Friday and continued to struggle with a backlog of appointments and other work this week. Practices were badly hit by the CrowdStrike failure, which led to appointment systems and EMIS being inaccessible. It said: “NHS England must find a way to compensate practices for costs incurred.

Huddles/Rounds 52

Huddles/Rounds Follow-Up Appointments Communication 52

Practice Index

MAY 30, 2024

The Liberal Democrats claimed this could deliver patients a legal right to see a GP within a week of requesting an appointment and to get an appointment within 24 hours in the case of urgent need. The Royal College of GPs said it had concerns about setting mandates for practice appointment times.

Huddles/Rounds 52

Huddles/Rounds Appointments Patient Satisfaction Patient Care 52

Practice Index

APRIL 4, 2024

Appointment numbers increase, but patients still struggle to get timely care As many as one in five people say they’ve been told to call back another day when they’ve phoned their practice. In the Office for National Statistics survey, 10% of patients reported being told to wait at least two weeks for an appointment.

Huddles/Rounds 40

Huddles/Rounds Appointments Electronic Orders Medication 40

Health Populi

JUNE 5, 2024

How AI can democratize and enchant health care – the WHO perspective In January 2024 I explored the World Health Organization’s report on Ethics & Governance of Artificial Intelligence for Health in my Health Populi blog. Let me explain from a global to a local lens….

Unit Organization and Environment 71

Unit Organization and Environment Collaboration Acute Care Documentation 71

The HIPAA Journal

APRIL 27, 2025

In 2022 and 2024, OCR resolved 22 HIPAA violation cases with financial penalties. As of December 2024, OCR has settled or imposed civil monetary penalties in 51 HIPAA violation cases under this compliance initiative. OCR also announced in 2024 that the HIPAA compliance audit program will be recommencing imminently.

HIPAA 85

HIPAA Business Associate Hospital Medication 85

Practice Index

MAY 2, 2024

NHS considering rule changes on gendered care and cancelled appointments Under proposed new NHS rules, practices would have to ensure patients have a right to request someone of their own gender to undertake intimate examinations. The changes would also seek to put new duties on patients needing to cancel or reschedule appointments.

Huddles/Rounds 52

Huddles/Rounds Appointments 52

Practice Index

AUGUST 1, 2024

New pledge to “fix” primary care The data for June shows continuing pressure on primary care services, with a small improvement in patients not attending for practice appointments and 70% of appointments taking place within a week of their being booked. The proposed 6% would mean practices getting an extra 4.1% on top of the 1.9%

Huddles/Rounds 52

Huddles/Rounds Follow-Up Appointments Hospital 52

Practice Index

OCTOBER 17, 2024

Primary care to get new Chief Inspector A Chief Inspector of primary care is to be appointed as part of CQC reforms. The post Primary care news round-up (10th October to 16th October 2024) appeared first on GP Practice Management Blog. Meanwhile, the overall waiting list increased to 7.64

Huddles/Rounds 52

Huddles/Rounds Patient Safety Transfers Admissions 52

Practice Index

OCTOBER 3, 2024

NHS England wants practices to appoint patient safety leads and to use a Learn from Patient Safety Events service to record incidents of harm. The post Primary care news round-up (26th September to 2nd October 2024) appeared first on GP Practice Management Blog.

Huddles/Rounds 52

Huddles/Rounds Patient Safety Appointments Medication 52

Practice Index

SEPTEMBER 19, 2024

They found that 29% of AI users are using them to help write reports after patient appointments. Practice appointment delays set to hit record high The number of GP appointments fixed four weeks or longer after being requested has passed ten million this year. Swedish researchers surveyed GPs. You don’t walk alone in NPC.

Huddles/Rounds 52

Huddles/Rounds Appointments Discharges Follow-Up 52

Practice Index

JUNE 6, 2024

million appointments, according to NHS England. In April, two thirds of appointments (nearly 20 million) took place in person. The party says it wants to divert 20 million appointments from practices to pharmacies, expanding Pharmacy First. Practice activity up on pre-pandemic period In April, practices in England delivered 30.5

Huddles/Rounds 52

Huddles/Rounds Appointments Hospital Communication 52

Practice Index

JUNE 13, 2024

Flawed appointments measure shelved Practices had risked losing thousands of pounds because they could not provide accurate data on appointments for indicator ACC-08. The IGPM had warned NHS England of a “significant flaw” in one of the appointment management systems.

Huddles/Rounds 52

Huddles/Rounds Appointments Follow-Up Patient Records 52

Practice Index

FEBRUARY 15, 2024

Implementation was included in the GP contract as a key factor in helping practices handle appointments. This contrasts with practices handling 34,000 more appointments daily than five years ago. The post Primary care news round-up (9th to 15th February 2024) appeared first on GP Practice Management Blog.

Huddles/Rounds 52

Huddles/Rounds Appointments Hospital Tests 52

Practice Index

JUNE 27, 2024

Steve Russell, NHS Director of Vaccinations and Screening, said: “We have set an ambitious target of eliminating cervical cancer within the next two decades and we are doing everything we can to achieve our ambition by making it as easy as possible to make appointments, and continuing to send invites and reminders to all eligible women.”

Huddles/Rounds 52

Huddles/Rounds Triage Follow-Up Appointments 52

Practice Index

APRIL 11, 2024

Right care, first time Practice managers are launching a major campaign to tackle public frustration at the delays in gaining GP appointments. Missed appointments Through displaying a daily dashboard, a practice has taken steps to raise patient awareness of the impact of not keeping appointments.

Huddles/Rounds 52

Huddles/Rounds Appointments Follow-Up Medication 52

Practice Index

MARCH 7, 2024

Same day appointment hubs plan shelved A controversial plan for “same day” hubs, which would triage patients seeking practice appointments, has been shelved due to GP concerns. million it has received to improve access to appointments. The North West London ICB had proposed introducing the hubs on 1 st April.

Huddles/Rounds 52

Huddles/Rounds Appointments Triage Follow-Up 52

Practice Index

NOVEMBER 28, 2024

AI the key to solving appointment problems Practice appointments should be allocated by AI, according to a think-tank. According to the Foundation’s report, supported by government minister Feryal Clark MP, more than 90% of appointments could be allocated by AI.

Huddles/Rounds 52

Huddles/Rounds Appointments Insurance Hospital 52

Practice Index

DECEMBER 12, 2024

Petition calls for mandatory in-person appointments The BBC has reported that more than 100,000 people have signed a petition calling for face-to-face appointments with GPs to be mandatory. The petition has been organised by friends of a woman who blame a phone appointment for her not being diagnosed with cancer last year.

Huddles/Rounds 52

Huddles/Rounds Patient Satisfaction Appointments Patient Safety 52