Physicians Practice

JULY 21, 2025

Reynolds Fact checked by Chris Mazzolini Blog Video Reduce malpractice risk with these three tips in the P2 Management Minute. No theory, no fluff; just concise, actionable guidance that respects tight schedules and delivers measurable results between appointments. Record your own!

Billing

Physicians Practice

JULY 15, 2025

Reynolds Fact checked by Chris Mazzolini Blog Video Get 60-second, zero-fluff practice-management tips with P2 Management Minute. In just 60 seconds, we deliver proven, real-world tactics you can plug into your practice today; whether that means speeding up check-in, lifting staff morale or nudging patient satisfaction north.

Billing

CollaborateMD

JUNE 20, 2025

With unified patient data, providers can collaborate more effectively and avoid miscommunication with less manual data entry, leading to greater continuity of care and better patient experiences. Read the blog: “Get More Done with Time-Saving Healthcare Technology.”

Appointments

Practice Index

JULY 24, 2025

More patients found it easy to use their practice’s phone system, with satisfaction rising from 49% to 54%. More people said they were offered a choice of appointment times and, perhaps best of all, confidence and trust in the healthcare professional they saw or spoke to remains high, holding steady at 93%.

Patient Satisfaction

Physicians Practice

JUNE 24, 2025

Reynolds Fact checked by Chris Mazzolini Blog Article Thoughtful design in medical practices enhance patient experience, boost staff productivity, and improve online reviews without major renovations. Likewise, flow-oriented layouts have been linked to higher staff productivity and fewer late appointments.

Diagnostics

Northwest Career College

FEBRUARY 28, 2025

If youve been considering a job in the medical field that is cost-effective and time-saving, this blog might be just for you. Some of the work activities include: Appointment Setting Managed patient records and ensured they were up-to-date. Scheduler: This is organizing appointments and seeing an office running on schedule.

Medical Administrative Assistant

Practice Index

FEBRUARY 6, 2025

Integrated Care Boards (ICBs) are expected to continue supporting practices in delivering a modern general practice model, improving access, continuity and overall patient experience. Instead of issuing vague ambitions, NHS England must provide the certainty and support required to deliver high-quality patient care.

Admissions

Physicians Practice

JUNE 27, 2025

Reynolds Blog Article The small details, like restroom cleanliness, shape patient perceptions and impact healthcare experiences in practices. That sends patients a message that the practice might be neglecting other details. The BE concept also extends beyond restrooms.

Communication

The Healthcare Blog

FEBRUARY 24, 2025

Now the company is supporting rare disease patients, funded primarily by pharma, across the globe. Lynda gives a full demo of both the clinician and patient experience–coordinating meds, labs, imaging, appointments, content, symptoms, patient reported outcomes, peer and coach support, and more.

Appointments

Health Prime

MAY 16, 2024

By investing in advanced RCM technologies and practices , your medical practice can shape a positive and seamless healthcare journey for patients. To deliver exceptional patient experiences, healthcare providers must recognize the indispensable role of Revenue Cycle Management. At Health Prime , we focus on patient outcomes.

Patient Experience

Practice Builders

FEBRUARY 28, 2024

In the competitive landscape of healthcare, patient experience plays a pivotal role in shaping the success and reputation of medical practices. Understanding the significance of patient experience in healthcare is crucial for building trust, satisfaction, and fostering long-term relationships.

Patient Experience

Walker Info - Patient Experience

FEBRUARY 1, 2023

Patient experience is more than feeling good about feeling good. The definition of care now includes every touchpoint—from appointments to invoices and everything in between. In fact, more than 70% of patients would switch healthcare providers to improve their experience. The two assess different things.

Patient Experience

Health Prime

MAY 2, 2024

Learn about this in our blog 5 ways telehealth services can help address the mental health crisis. Also, developing and sharing engaging content through a blog or other content platform is crucial. Patient reminders and follow-ups are critical for a successful practice.

Follow-Up

Scrubs

MARCH 21, 2023

Deborah Vaughan, a patient at the hospital, said she appreciates being able to look her doctor in the eye while talking about her health. Her regular doctor, Dr. Rebecca Hemphill, used the AI app during her last two medical appointments at MaineHealth. It feels more like my needs are being met. You could miss critical information.”

Hospital

The Healthcare Blog

APRIL 23, 2024

They touch over 50m patients and 45,000 providers a year, and are now a significant player in the key part of patient experience–converting a patient looking into an actual appointment with the provider. Relatient focuses on intelligent scheduling, specifically for the larger specialty groups.

Patient Experience

Health Prime

JUNE 20, 2024

Maximizing interventions to protect HCPs, patients, and visitors is always critical, including when considering strategies to address staffing shortages. However, with fewer healthcare professionals available, patient-to-provider ratios increase, leading to longer wait times, rushed appointments, and reduced patient satisfaction.

Billing

Health Prime

MARCH 21, 2024

The revenue cycle in healthcare refers to the entire process of managing the financial aspects of patient care, from the initial appointment scheduling to the final payment received for services rendered. It is also essential that your practice regularly updates patient records to prevent billing errors and delays.

Medication

Health Prime

MARCH 6, 2024

Seamless communication and engagement A patient portal serves as a direct channel for effective communication between healthcare providers and patients. Additionally, patients can address billing inquiries, view statements, and understand their financial responsibilities, promoting transparency in the billing process.

Communication

Health Prime

APRIL 11, 2024

Also, remember to optimize staffing levels and roles to improve productivity and patient care. Patient experience: Focus on enhancing the patient’s journey from scheduling appointments to post-visit follow-ups. Read more about this in our blog Practice Optimization: How to convert resources into revenue.

Billing

Health Populi

SEPTEMBER 10, 2019

Using digital tech has improved consumers’ experiences with health care providers across a range of tasks: 53% told Philips it’s easier to schedule appointments, 47% think it’s easier to get test results, 42% receive appointment reminders, and 27% are able to monitor health indicators on their own.

Patient Experience

The Healthcare Blog

SEPTEMBER 19, 2024

David Dyke is the Chief Product Officer of Relatient, which is one of the biggest players in the up and coming area of direct patient scheduling. Why is it so hard? There is a ton of complexity behind this including what David says is an average of infinity minus one API calls to the practice management system and EMR of all of its clients.

Scheduling

Valant

AUGUST 20, 2024

Put Proper Systems in Place Before you enroll a single patient in your new venture, make sure your daily workflow supports the logistics of group management. Decide how you’ll communicate for this task—patient portal, phone, email? Blog Starting Out With Group Therapy? Addressing behavioral health takes time.

Billing

Practice Builders

AUGUST 11, 2024

Understanding these complaints instead of taking the position of stubborn ignorance is the first step toward improving patient experience. In this blog post, we talk about some of the most common patient complaints against doctors and hospitals and how healthcare providers can address these issues.

Appointments

Practice Builders

MARCH 22, 2024

With the advent of telehealth, patient engagement has taken on a new dimension, offering innovative ways to improve the healthcare experience for both patients and providers. One way to do this is by asking patients about their experiences and what they liked or disliked.

Patient Satisfaction

Valant

JUNE 19, 2024

Benefits for Patients and Providers Telemedicine offers several advantages: Efficiency: Patients save time by avoiding commutes and waiting rooms, leading to more efficient appointments. Convenience: Patients can schedule appointments at their convenience, sometimes even during non-traditional hours.

Triage

MedicalGPS

AUGUST 24, 2022

Welcome If you are a regular reader of MedicalGPS’ blog, Thinking Thursdays TIPs, we likely already know each other- it’s a pleasure to be with you again. To all, I’d like to say, “Welcome”, as you explore this written version of MedicalGPS’ service improvement program, Endeavor for Excellence: Start Where the Patient Starts.

Customer Service

Guideway Care

APRIL 9, 2024

While the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is a significant tool in measuring patient satisfaction, it represents a single aspect of the overall patient experience. This is possible by integrating HCAHPS findings with broader patient experience information.

Patient Satisfaction

Valant

MARCH 26, 2024

Standardizing technology systems can make all the difference to the efficiency of your workflow, the patient experience, the ease of training new staff, and your practice’s capacity to grow profits. Patients, too, likely have opinions and how they want and need to interact with your practice.

Scheduling

Health Populi

JUNE 22, 2020

” Our panel includes Adrienne Boissy, MD, Chief of Patient Experience at The Cleveland Clinic; Grace Cordovano, PhD, Enlightening Results; Joseph DeVivo, CEO of InTouch Health (recently acquired by Teladoc); and Abner Mason, CEO and Founder of ConsejoSano. With the great lockdown, the U.S.

Insurance

Practice Index

MAY 23, 2024

BMA moves to vote on GP contract protest Doctors may limit their daily appointments to 25 as part of protest action against this year’s contract. There is funding but practices are forbidden from using it to hire more GPs and more practice nurses, which is just crazy given the patient experience in trying to see their family doctor.”

Huddles/Rounds

Valant

MARCH 30, 2024

Checklists serve as guides for therapists and counselors, helping them navigate through the intake process and ensuring consistency across patient interactions regardless of who conducts the intake. Consequently, a good session checklist should not only improve efficiency, but also enhance the overall patient experience.

Best Practices

Guideway Care

JULY 1, 2024

A significant shift in patient appointment scheduling is evident in today’s digital age. This trend shows the increasing demand for online appointment scheduling among patients, especially the younger demographic. Here’s why some patients prefer an online scheduling option.

Scheduling

MedicalGPS

JANUARY 11, 2023

Patient scheduling may seem easy enough on the surface; however, many physician practices, therapists, and other healthcare organizations miss opportunities to provide care to their patients simply because patients are not offered appointment slots that meet the patient’s needs. Take advantage of SMS and email.

Scheduling

Health Prime

JANUARY 24, 2024

The easy follow-up of patients using telemonitoring solutions and the augmented access to internet services will continue increasing telemedicine delivery. Learn more about this in our blog Optimize your telemedicine appointments with these best practices. Read more in our blog 5 strategies to enhance patient engagement.

Billing

Northwest Career College

SEPTEMBER 29, 2024

Appointment scheduling is one of the main tasks that needs to be done effectively to organize the overall day-to-day operation. It should be efficient so that although doctors and healthcare providers give ample time, the wait time for the patients is minimal. Benefits of Scheduling Software: Automated patient reminders.

Medical Administrative Assistant

Health Prime

FEBRUARY 7, 2024

This process starts before the patient is checked in. Establish a robust system that verifies insurance information before the appointment. Remember to inform patients ahead of time of their benefits so they understand what they are paying for. Subscribe to the Health Prime blog. Contact us at sales@hpiinc.com.

Billing

Practice Builders

JANUARY 19, 2024

In this blog post, we embark on a comprehensive exploration of UX in healthcare, shedding light on its paramount importance, the challenges it hides, and the future trends that Practice Builders envisions as integral to shaping the future of the healthcare industry.

Patient Experience